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What is Infinity Loan Management?

Infinity presents a powerful all-in-one solution designed to streamline the loan processing journey, empowering you to grow your customer base and elevate your operations with ease. Whether you are catering to 50 clients or an expansive audience of 50 million, you can rely on an intuitive and highly efficient technological framework, bolstered by outstanding industry support. The platform facilitates easy configuration of loan products and customized business regulations for diverse markets, which can be segmented by product type, geographical location, state, city, or region. What sets Infinity apart is its exceptional level of control, allowing you to meticulously define the nuances of your lending practices. Our platform can be seamlessly integrated into your current website or we can develop a new site specifically designed to highlight your loan services. For businesses with physical locations, our cloud-based solution fits effortlessly into your store environment, ensuring an uninterrupted experience. By prioritizing a positive experience for your clients, you not only contribute to their prosperity but also drive your own business expansion. Ultimately, with Infinity at your side, both you and your clients can reach new levels of success and collaboration. Together, you can create a thriving ecosystem that benefits all parties involved.

What is Infinity Call Tracking?

Evaluating customer phone interactions is vital for boosting profits and reducing costs. Infinity provides organizations with essential tools to elevate sales performance, streamline operational processes, and maximize marketing expenditures. Functioning as a cloud-based call intelligence platform, Infinity is integral to the technological framework that supports marketing, sales, and contact center functions. Its sophisticated call tracking features are crucial for identifying the authentic sentiments conveyed during customer communications. By understanding the deeper context and emotions behind these conversations, businesses can significantly improve their customer engagement outcomes. Infinity diligently maps user journeys, offering in-depth insights into the elements that influence awareness, interaction, and conversion, thereby optimizing your marketing spending and allowing you to focus on your core priorities. Moreover, it delivers valuable data insights that enable more effective sales tactics, helping companies maintain a competitive edge by comprehending the nuances of discussions, which in turn accelerates and enhances deal closures. Through the utilization of these insights, businesses can forge more significant relationships with their clients, ultimately nurturing lasting loyalty and enhancing customer satisfaction. This comprehensive approach not only benefits immediate sales objectives but also builds a foundation for sustainable growth and success in the long run.

Media

Media

Integrations Supported

Flinks
Google Analytics
Mailgun
Optimizely One
Quantcast
QuanticMind
Salesforce
SendGrid
Upaknee
Webtrends

Integrations Supported

Flinks
Google Analytics
Mailgun
Optimizely One
Quantcast
QuanticMind
Salesforce
SendGrid
Upaknee
Webtrends

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$100.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Infinity

Date Founded

2000

Company Location

United States

Company Website

www.infinitysoftware.com

Company Facts

Organization Name

Infinity Tracking

Date Founded

2010

Company Location

United Kingdom

Company Website

www.infinity.co

Categories and Features

Loan Origination

Amortization Schedule
Audit Trail
Closing Documents
Compliance Management
Customer Database
Digital Signature
Document Management
Fee Management
Loan Processing
Online Application

Categories and Features

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

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