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What is InfoCenter?

InfoCenter is a versatile and intuitive self-service web portal designed for organizations to securely exchange documents and records from multiple sources. This platform offers extensive monitoring of user engagement, capturing intricate search histories and providing access to related data and documents. As a result, it serves a wide range of purposes, including the handling of requests for public, student, or employee records, as well as resources that assist in customer service and inquiries regarding invoice payments. Featuring a highly adaptable authentication system, InfoCenter guarantees that both external and internal users can selectively access content, all while maintaining the security of sensitive internal information and systems. This level of oversight is crucial for managing public record requests alongside confidential information, enabling your organization to comply with regulatory requirements and legal obligations effectively. In essence, InfoCenter empowers your business to deliver pertinent information to the right users at the optimal time, thereby improving overall operational efficiency. By offering such flexibility, InfoCenter emerges as an essential resource for organizations aiming to refine their information-sharing processes and enhance user satisfaction. Furthermore, its user-friendly interface encourages wider adoption across various departments, ensuring that all teams can benefit from its capabilities.

What is BlackMonk?

BlackMonk equips digital publishers with robust tools for creating, managing, and monetizing a variety of online platforms, including magazines, newspapers, business directories, and community forums. This advanced Content Management Solution (CMS) is tailored specifically for the online media sector, addressing the needs of magazines, portals, newspapers, niche communities, and beyond. It embodies the forefront of CMS technology, making it compatible with both modern and traditional media environments. Created by DoubleSpring Media (P) Ltd., a firm dedicated to pioneering web development, BlackMonk CMS is its flagship product. The platform supports a wide array of content types such as articles, pages, events, attractions, showtimes, and bookmarks, with each format offering unique features, templates, and user interfaces. Its designs are not only highly customizable but also promote intuitive workflows, greatly enhancing the user experience. By encouraging passive readers to engage actively, it cultivates a dynamic community around your content and brand. Furthermore, BlackMonk is equipped with essential tools that empower publishers to optimize their revenue potential effectively. This all-encompassing solution is designed to assist users in flourishing amidst the rapidly changing digital landscape while also providing ongoing support and updates to keep pace with industry trends.

Media

Media

Integrations Supported

Authorize.Net
Elasticsearch
Expedia
Facebook
Google Cloud Platform
Google Maps
Google Pay
PayPal
Redis
Stripe
Vimeo
X (Twitter)
Yelp
YouTube
django CMS

Integrations Supported

Authorize.Net
Elasticsearch
Expedia
Facebook
Google Cloud Platform
Google Maps
Google Pay
PayPal
Redis
Stripe
Vimeo
X (Twitter)
Yelp
YouTube
django CMS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ICM Document Solutions

Date Founded

1988

Company Location

United States

Company Website

www.icmdocs.com/document-management/infocenter-self-service-web-portals/

Company Facts

Organization Name

Doublespring Media

Date Founded

2008

Company Location

India

Company Website

www.blackmonk.com

Categories and Features

Portal

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

Categories and Features

Portal

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

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