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What is InfoCenter?

InfoCenter is a versatile and intuitive self-service web portal designed for organizations to securely exchange documents and records from multiple sources. This platform offers extensive monitoring of user engagement, capturing intricate search histories and providing access to related data and documents. As a result, it serves a wide range of purposes, including the handling of requests for public, student, or employee records, as well as resources that assist in customer service and inquiries regarding invoice payments. Featuring a highly adaptable authentication system, InfoCenter guarantees that both external and internal users can selectively access content, all while maintaining the security of sensitive internal information and systems. This level of oversight is crucial for managing public record requests alongside confidential information, enabling your organization to comply with regulatory requirements and legal obligations effectively. In essence, InfoCenter empowers your business to deliver pertinent information to the right users at the optimal time, thereby improving overall operational efficiency. By offering such flexibility, InfoCenter emerges as an essential resource for organizations aiming to refine their information-sharing processes and enhance user satisfaction. Furthermore, its user-friendly interface encourages wider adoption across various departments, ensuring that all teams can benefit from its capabilities.

What is Crik-IT?

Your clients and representatives are empowered to manage tasks autonomously, enhancing efficiency. Representatives have the capability to retrieve client information, generate up-to-the-minute reports, log leads, and execute a variety of other tasks seamlessly. Clients, on the other hand, can conveniently reprint invoices, track shipments, and place orders whenever they choose. Our robust infrastructure, backed by Microsoft Azure and HostDime data centers, guarantees dependable service. We place a high priority on security, employing full SSL encryption, and our data centers are certified with PCI and SOC 2 Type 2 standards. The integration between your ERP system and the Crik-IT portal is automated, with updates occurring every 30 minutes, ensuring that users have access to real-time data. This allows for browser-based information access, order entry, and other functionalities from any desktop or mobile device at any time. Additionally, we incorporate the Stripe credit card processing system to ensure that payments for invoices and order submissions are secure and efficient. By enabling your B2B clients and representatives to manage data entry effectively, orders submitted via Crik-IT can be automatically integrated into your order management system without any manual intervention. This efficient workflow not only conserves valuable time but also significantly boosts overall productivity, allowing your team to focus on more strategic tasks. Ultimately, this innovative approach transforms the way you conduct business, leading to improved client satisfaction and operational success.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$29 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Online Training

Company Facts

Organization Name

ICM Document Solutions

Date Founded

1988

Company Location

United States

Company Website

www.icmdocs.com/document-management/infocenter-self-service-web-portals/

Company Facts

Organization Name

Crik-IT

Company Location

United States

Company Website

www.crik-it-portal-for-quickbooks.com

Categories and Features

Portal

Document Management
File Sharing

Categories and Features

CRM

Not specified

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