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What is Infor HMS?

An advanced hotel property management system (PMS) must transcend being merely a separate entity; it should act as the core engine that orchestrates all activities within hotels, resorts, and casinos. Such a PMS ought to represent a holistic hospitality technology platform that seamlessly integrates every aspect of operations with the guest experience, facilitating a smooth journey that empowers your establishment to meet and exceed leading industry standards. Moreover, it should establish a foundation for lasting guest relationships, which in turn catalyzes revenue growth and boosts profitability. The Infor® Hospitality Management Solution (HMS) is a cloud-based hotel PMS that aims to not only fulfill but continually surpass modern guest expectations. By implementing Infor HMS, hospitality companies can efficiently optimize operations, deliver exceptional guest services, and foster a rewarding experience for all parties involved. Additionally, the solution's scalability guarantees that it can adjust to your existing needs while also embracing future changes within the hospitality sector. This adaptability is vital for sustaining a competitive advantage in a rapidly changing industry landscape, ensuring that your establishment remains relevant and successful over time.

What is Aqbay CRM?

A customized CRM solution designed specifically for casino and sportsbook operators is centered around enhancing player interaction, streamlining lifecycle management, and promoting retention through the effective use of real-time data. Aqbay CRM integrates player data, gaming metrics, financial activities, and communication channels into a unified system. It offers advanced segmentation driven by artificial intelligence, automated marketing campaigns and loyalty programs, multi-channel messaging, churn detection, VIP management, compliance checks, and support for AML/KYC regulations, all complemented by immediate analytical feedback. This cutting-edge platform not only aims to increase player loyalty and engagement but also seeks to improve operational efficiency in regulated gaming environments, ultimately leading to a more rewarding gaming experience. By leveraging such advanced features, operators can better understand their players and tailor their offerings accordingly.

Media

Media

No images available

Integrations Supported

Akia
Amazon Web Services (AWS)
Avatier Identity Anywhere
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
FairPlanner
Hotel Asset Reporting
IDeaS G3 RMS
Impala
Inn-Flow
IronWiFi
LodgIQ
TrustYou
Vouch
b4 TransForm

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$3999/user

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/hms

Company Facts

Organization Name

Aqbay

Date Founded

2025

Company Website

aqbay.com/igaming-crm

Categories and Features

Casino Management

Not specified

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Loyalty Program
Marketing Automation

Reservations

Customer Support
Group Reservations
Rate Management
Room Booking Management

Categories and Features

Casino Management

Not specified

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