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Ratings and Reviews 2 Ratings
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What is Infor HMS?
An advanced hotel property management system (PMS) must transcend being merely a separate entity; it should act as the core engine that orchestrates all activities within hotels, resorts, and casinos. Such a PMS ought to represent a holistic hospitality technology platform that seamlessly integrates every aspect of operations with the guest experience, facilitating a smooth journey that empowers your establishment to meet and exceed leading industry standards. Moreover, it should establish a foundation for lasting guest relationships, which in turn catalyzes revenue growth and boosts profitability. The Infor® Hospitality Management Solution (HMS) is a cloud-based hotel PMS that aims to not only fulfill but continually surpass modern guest expectations. By implementing Infor HMS, hospitality companies can efficiently optimize operations, deliver exceptional guest services, and foster a rewarding experience for all parties involved. Additionally, the solution's scalability guarantees that it can adjust to your existing needs while also embracing future changes within the hospitality sector. This adaptability is vital for sustaining a competitive advantage in a rapidly changing industry landscape, ensuring that your establishment remains relevant and successful over time.
What is Cloudbeds?
Cloudbeds is a next-generation hospitality management platform that reimagines property operations with intelligence, automation, and scalability. By unifying property management, payments, distribution, marketing, and guest experience under one system, it eliminates fragmented software and manual workflows. Its flagship Signals AI model processes over four billion data points per hour, offering causal intelligence and up to 95% forecasting accuracy for revenue and occupancy trends. From front-desk management to multi-property operations, Cloudbeds enables hoteliers to streamline tasks, cut training time by 88%, and reduce manual processes by up to 80%. With seamless integrations across 350+ partners and APIs, users can connect preferred tools, CRMs, and analytics systems without losing simplicity. The platform supports every hospitality segment—hotels, hostels, vacation rentals, and boutique inns—allowing businesses of all sizes to compete effectively in a data-driven marketplace. Advanced features like channel management, digital marketing automation, and guest communication ensure end-to-end visibility and stronger guest engagement. Cloudbeds also emphasizes education and partnership, offering global support, onboarding services, and professional training through Cloudbeds University. Its robust analytics dashboards and board-ready reports help revenue managers and executives make evidence-based decisions. Altogether, Cloudbeds transforms a traditional PMS into an intelligent growth engine that empowers hoteliers to operate efficiently, innovate confidently, and deliver unforgettable guest experiences.
Integrations Supported
Akia
Inn-Flow
TrustYou
Ameego
Cendyn Revintel
Hotel Asset Reporting
Integrations Supported
Akia
Inn-Flow
TrustYou
Canary Digital Tipping
Dropbox Sign
Guestmeter
LightCater
API Availability
API Availability
Has API
Pricing Information
Pricing not provided
Pricing Information
Depends on location and property type
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
24 Hour Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Infor
Date Founded
2002
Company Location
United States
Company Website
www.infor.com/products/hms
Company Facts
Organization Name
Cloudbeds
Date Founded
2012
Company Location
United States
Company Website
www.cloudbeds.com
Categories and Features
Casino Management
Not specified
Hospitality Property Management
Built-in Accounting
CRM
Extended Stay
Loyalty Program
Marketing Automation
Reservations
Customer Support
Group Reservations
Rate Management
Room Booking Management
Categories and Features
Channel Management
Campaign Management
Inventory Control
Hospitality Property Management
Built-in Accounting
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Housekeeping Management
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Reservations Management
Single Property
Vacation Rental
Hostel Management
Cash Drawer Management
Dorms
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Price Optimization
Private Rooms
Reservations Management
Hotel Booking Engines
Not specified
Hotel Channel Management
Inventory Management
Promotions Management
Rate Management
Reservations Management
Restriction Management
Hotel Management
Not specified
Reservations
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking