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What is Infor Interaction Advisor?

Infor Interaction Advisor is a real-time decision-making application that identifies the most effective marketing campaign to present at any point of customer interaction. This intuitive tool empowers businesses to refine their customer experience management strategies by delivering messages and offers that align closely with their target audience's preferences. Its self-learning capabilities enable the software to suggest the most suitable campaign for each individual customer, focusing on next best actions, opportunities for cross-selling, and strategies for customer retention. By dynamically profiling customers and conducting swift assessments related to qualifications and governance, the platform ensures that marketing initiatives are not just relevant but also tailored, allowing customers to receive campaigns specifically designed to fulfill their needs. This cutting-edge approach to marketing not only boosts customer engagement but also enhances overall satisfaction. Ultimately, leveraging such advanced technology leads to a more personalized interaction that can drive business growth and foster long-term customer loyalty.

What is DotActiv?

Are you in the market for category management software aimed at optimizing your shelf space? If so, we invite you to schedule a free online exploratory consultation with our team. This session will involve a comprehensive analysis of your unique circumstances, allowing us to create a customized agenda that reflects your business goals, category management needs, and overall framework. Before the consultation, we will contact you to share this personalized agenda, giving you the chance to suggest changes or add topics that are important to you. Our team will work closely with internal specialists to enhance and tailor the discussion points, content, and presentation based on your specific agenda. Following our initial discussion, we will set up an additional advisory consultation to deliver our customized recommendations to you. By doing so, we ensure that the insights provided are finely tuned to your requirements, empowering you to make well-informed choices for the expansion of your business. Furthermore, this process exemplifies our commitment to providing personalized support that aligns with your strategic objectives.

Media

Media

Integrations Supported

Activ8

Integrations Supported

Activ8

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$70 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/customer-experience-suite/interaction-advisor

Company Facts

Organization Name

DotActiv

Date Founded

2001

Company Location

South Africa

Company Website

www.dotactiv.com

Categories and Features

Categories and Features

Retail Execution

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

Space Management

Change Management
Design Management
Floor Plans & Maps
For Offices
For Retail
Occupancy Management
Planogramming
Shelf Planning
Space Reservation
Usage Tracking / Analytics

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