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What is Infor SmartSeries?

Infor SmartSeries represents a robust software suite that combines intuitive restaurant point of sale (POS) features with extensive enterprise solutions. This cutting-edge system incorporates sophisticated technologies that boost production automation and refine inventory management, ultimately aiding in cost reduction and enhancing the quality of customer service. The cohesive tools found within SmartSeries facilitate a smooth flow of information across various environments, including restaurants, corporate offices, and franchises. Furthermore, the platform is designed to be customizable, allowing businesses to adjust features according to their unique operational requirements, which helps improve efficiency based on their specific type, kitchen layout, drive-through operations, unique menu offerings, and client preferences. For eateries that handle significant customer volumes, whether in table service or quick-service formats, SmartSeries equips them with powerful back-of-house functionalities that work in tandem with front-of-house POS systems, thereby enhancing staff coordination and elevating customer satisfaction. Additionally, the system’s adaptability and integration capabilities make Infor SmartSeries an indispensable resource for restaurants striving to excel in a competitive landscape, ensuring they can meet and exceed evolving market demands. This comprehensive approach positions establishments to respond effectively to customer needs and operational challenges alike.

What is Concursive Suite?

Suite introduces a groundbreaking method for Front Office Solutions by merging key elements such as CRM, order management, e-commerce catalogs, and social networking into a cohesive platform. Tailored for the contemporary, interconnected landscape, it utilizes Web 2.0 technologies to promote vibrant and interactive communication among businesses, their clients, and various stakeholders. By emphasizing transparency through the use of open standards, business models, source codes, and public APIs, Suite effectively eliminates the risk of customer lock-in, empowering users to retain their current software, integrate with legacy systems, and even leverage older CRM solutions. This advanced CRM development encourages the formation of the Extended Enterprise, a model in which businesses partner not only with suppliers and customers but also with resellers, distributors, franchisees, and agents. Moreover, the Suite platform enables Extended Enterprises to broaden their service offerings beyond the primary operations, providing support for dealer networks, franchise systems, and affiliate marketing efforts. This comprehensive strategy not only streamlines operational processes but also fosters growth throughout every aspect of the enterprise ecosystem, ensuring that all stakeholders benefit from enhanced collaboration and efficiency. Ultimately, Suite's innovative approach positions businesses to thrive in a rapidly evolving marketplace.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/smartseries

Company Facts

Organization Name

Concursive

Date Founded

2000

Company Location

United States

Company Website

www.concursive.com/concoursesuite.shtml

Categories and Features

Restaurant Management

Not specified

Restaurant POS

Not specified

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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