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What is Infor Table Reservations Solution (TRS)?

User-friendly and efficient software for managing table reservations in restaurants and booking amenities in hotels is essential for enhancing guest experiences. This technology aims to eliminate barriers and create a welcoming atmosphere from the moment guests engage with the service. It should facilitate everything from easy online bookings to accommodating walk-ins who did not make prior arrangements. To succeed in today’s competitive market, establishments must be adaptable and quick to respond to varying customer needs. The Infor Table and Reservations Solution (TRS) offers a streamlined approach for restaurants, hotels, leisure facilities, casinos, and similar venues to manage guest reservations and inquiries effectively. By utilizing this solution, businesses can significantly reduce waiting times and errors while efficiently handling walk-ins, call-ahead requests, and no-shows. This innovative system allows your establishment to connect guests seamlessly to available tables and amenities through an intuitive, customizable timeline and floor plan. Implementing such technology not only improves the overall guest experience but also fosters a more enjoyable environment for staff and visitors alike, ensuring that every interaction is both smooth and satisfying. Ultimately, embracing this solution can set your venue apart in an increasingly demanding hospitality sector.

What is AutomIAbzh?

AutomIAbzh is a cutting-edge AI-powered solution designed to serve as a telephone receptionist and booking assistant specifically for restaurants. It engages with incoming calls in French, provides answers to frequently asked questions based on the specific details and operational policies of each restaurant, and handles table reservations with ease. Restaurant personnel can utilize a web-based interface to oversee bookings and update their venue's information as needed. The platform also supports call transfers, allowing patrons to connect with staff for any required human assistance. This service is primarily aimed at independent restaurants and small dining groups in France that need help managing a high volume of phone inquiries and booking requests, particularly during busy meal times. Interested parties can arrange for setup assistance and product demonstrations, which can be conducted either online or in person. After activation and successful onboarding, users benefit from a 14-day trial period with a limit of 150 minutes of usage, though a setup fee will apply. Ultimately, AutomIAbzh serves to enhance communication channels for dining businesses, significantly improving their operational productivity and the overall customer service experience, thereby allowing them to focus on delivering quality dining experiences.

Media

Media

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

€149/month
The plan costs €149/month and includes 500 minutes. A €50 setup fee applies. Additional minutes cost €0.35 each. The 14-day introductory period includes 150 minutes and begins only after service activation and operator onboarding approval; the setup fee applies.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/table-management

Company Facts

Organization Name

AutomIAbzh

Date Founded

2024

Company Location

France

Company Website

www.automiabzh.com

Categories and Features

Categories and Features

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