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What is Infortel Select?

Infortel Select offers a robust platform that allows users to collect, standardize, and improve call detail records via a user-friendly and customizable application. Organizations that need to comply with communication regulations, as well as those looking for insights into their corporate call records, will find its streamlined and user-centric interface beneficial for efficiently searching, documenting, and sharing communication activities. The increasing prevalence of VoIP not only necessitates but also offers the opportunity to effectively manage voice quality. Infortel Select incorporates Quality of Service (QoS) metrics, including latency, jitter, packet loss, mean opinion score, and concealed seconds, into each call event, enabling thorough analysis and effective resolution of call quality issues. Furthermore, it boasts a sophisticated call rating engine and a range of custom chargeback reports designed to meet the specific needs of organizations, assisting in the management of fluctuating usage costs, ongoing fixed equipment charges, and service fees. This structured approach not only aids in assigning telecom expenses to the relevant departments but also empowers organizations to maintain oversight of their telecommunications budgets while improving overall communication effectiveness. Ultimately, the versatility of Infortel Select makes it a vital tool for any organization aiming to optimize its communication strategies.

What is EMCO Ping Monitor?

EMCO Ping Monitor is a robust software tool designed to help users monitor the operational status and connection quality of their network devices effectively. This application is equipped to send notifications whenever there are fluctuations in the state or quality of the monitored connections. For each device, it collects detailed statistics that encompass uptime, outages, latency, and a range of other performance metrics, facilitating a thorough analysis across any chosen historical timeframe, along with the capability to produce comprehensive reports. The application is specifically designed to automatically ping network hosts, enabling the identification of any outages and connection quality issues. By utilizing ICMP pings, it evaluates the operational status of devices and assesses their real-time connection quality through various metrics, including packet loss, latency, and jitter. Additionally, the software records all ping activities, providing users with access to intricate statistics for each host over any historical period, such as lists of outages, uptime percentages, average latency, and fluctuations in latency. This meticulous level of monitoring not only empowers network administrators to promptly resolve issues as they arise but also enhances overall network reliability. As a result, users can maintain a more stable and efficient network environment, which is crucial for both performance and productivity.

Media

Media

Integrations Supported

HTML

Integrations Supported

HTML

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ISI Telemanagement Solutions

Date Founded

1977

Company Location

United States

Company Website

www.isi-info.com

Company Facts

Organization Name

EMCO Software

Date Founded

2001

Company Location

Iceland

Company Website

emcosoftware.com/ping-monitor

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Categories and Features

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

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