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What is Infrasys POS?

Infrasys POS is a dynamic, cloud-based point-of-sale solution tailored for modern hotels, restaurants, and food and beverage venues that demand flexibility, scalability, and exceptional customer service across all locations. In addition to serving as a conventional POS, it equips hospitality teams to manage a wide range of functions such as menu management, pricing strategies, sales monitoring, payment processing, inventory oversight, table management, reporting, mobile ordering, kitchen display coordination, employee management, and multi-property operations, all within a single platform. This system operates predominantly in the cloud, yet it remains functional without it, allowing teams to maintain control and access to their systems remotely while guaranteeing seamless service, even during Wi-Fi outages. Infrasys is designed to work with various operating systems including Windows, iOS, Android, and Linux, giving users the option to either use their existing hardware or choose from Shiji's compatible hardware solutions that integrate smoothly with the platform. By offering this all-encompassing approach, Infrasys not only boosts operational efficiency but also significantly enhances the overall experience for guests in various hospitality environments, ensuring that both staff and patrons benefit from its robust features. Consequently, the platform stands out as a vital tool for businesses looking to improve their service delivery and adapt to changing market demands.

What is Concept Business Intelligence?

Concept Business Intelligence by Shiji Group is a business intelligence and reporting solution designed to help hospitality organizations centralize data and make smarter operational decisions. The platform enables hotels and hotel groups to extract valuable information from Concept products and other connected software systems for deeper business analysis. It can integrate information from a wide range of hotel applications, including property management, commercial operations, events, quality control, technical services, interfaces, point of sale, purchasing, inventory, finance, and web platforms. Concept Business Intelligence is built to work independently of software vendor limitations, allowing hotels with complex technology ecosystems to combine and analyze data from multiple sources. This gives managers a more complete view of how different departments and business functions are performing. The platform is designed to take advantage of multi-core environments, supporting large datasets and high numbers of users. Its web-based and mobile-accessible design ensures that key reports and insights are available securely to authorized users whenever they need them. Hotel teams can use the solution to identify operational trends, compare performance across departments, and uncover inefficiencies that may affect profitability. Executives can rely on centralized dashboards and reporting tools to guide planning, budgeting, and strategic decision-making. By improving access to cross-system data, Concept Business Intelligence helps hospitality businesses reduce information silos and respond more quickly to changing business conditions. With its focus on centralized reporting, scalable data analysis, and secure mobile access, Concept Business Intelligence supports more efficient and insight-driven hotel operations.

Media

Media

Integrations Supported

3CX
4SUITES
APICBASE
Adyen
Agilysys Analyze
Aiello AI Call Agent
Alliants
Amadeus Delphi
Amadeus Demand360
Amadeus HotSOS
Annoncer
Aspen
Avaya Cloud Office
BirchStreet eProcurement
DataVault
FreedomPay
Hudini
OpenTable
SevenRooms
iHotelier

Integrations Supported

3CX
4SUITES
APICBASE
Adyen
Agilysys Analyze
Aiello AI Call Agent
Alliants
Amadeus Delphi
Amadeus Demand360
Amadeus HotSOS
Annoncer
Aspen
Avaya Cloud Office
BirchStreet eProcurement
DataVault
FreedomPay
Hudini
OpenTable
SevenRooms
iHotelier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Shiji Group

Company Location

Singapore

Company Website

www.shijigroup.com/infrasys-pos

Company Facts

Organization Name

Shiji Group

Date Founded

1998

Company Location

China

Company Website

concept.shijigroup.com

Categories and Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

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