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What is Ingage?

Retail is unique, and the methods for engaging retail customers should be too. Instead of opting for a generic CRM solution that doesn’t cater specifically to retail, why not consider Ingage? With its innovative loyalty programs and AI-driven customer relationship management features, Ingage equips you with all the tools necessary for success. Numerous retailers are already capitalizing on Ingage to deliver personalized and contextually relevant communications to their customers, significantly enhancing loyalty and engagement levels. Ingage stands out as the only CRM platform powered by an advanced AI engine that allows you to understand the core preferences and needs of your customers. It offers a comprehensive perspective on customer interactions across multiple channels and touchpoints, enabling your marketing team to make informed investments in the most promising buyer intent signals, thereby boosting marketing ROI. Thanks to Ingage’s omnichannel machine learning capabilities, you can customize your marketing strategies for SMS, Email, WhatsApp, Push notifications, and Facebook. Furthermore, by identifying upselling opportunities, you could see an increase in click-through rates by up to 50%. Embrace the evolution of retail engagement with Ingage, and witness remarkable growth in your business! By choosing Ingage, you not only enhance customer interaction but also position yourself as a leader in retail innovation.

What is Capillary Insights+?

Harness the power of AI-enhanced customer analytics and business intelligence to derive actionable insights. In today's marketplace, consumers anticipate that brands will acknowledge their unique preferences and requirements. Capillary Insights+ equips you with a profound comprehension of consumer behavior and interests. With the diverse range of engagement channels at play, monitoring consumer interactions with your brand can be quite complex. By gathering data from every interaction point, you can cultivate a comprehensive 360° view of your customers through a Consumer Data Platform. This approach allows you to compile information from multiple sources, refine and eliminate duplicate consumer records, and enrich these profiles based on all touchpoints. By gaining an extensive understanding of each customer’s transactional and behavioral patterns across every channel, you can boost conversion rates through customized messaging and experiences. Utilize demographic and behavioral segmentation derived from CDP data to craft personalized engagements that truly resonate with each individual consumer. Ultimately, a deeper insight into your customers can significantly amplify brand loyalty and enhance overall satisfaction, paving the way for lasting relationships. Additionally, this thorough understanding can help anticipate future trends and preferences, further positioning your brand for success in a competitive landscape.

Media

Media

Integrations Supported

Facebook
Microsoft 365
Paradigm Vendo
Verloop.io
WhatsApp

Integrations Supported

Facebook
Microsoft 365
Paradigm Vendo
Verloop.io
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$25,000 per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ingage

Company Location

India

Company Website

www.getingage.ai/

Company Facts

Organization Name

Capillary Technologies

Date Founded

2008

Company Location

Singapore

Company Website

www.capillarytech.com

Categories and Features

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

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