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What is InnCentral?

InnCentral is an all-encompassing property management system specifically designed for a range of accommodations such as hotels, resorts, inns, guest houses, serviced apartments, and organizations managing multiple properties. The platform combines a variety of features, including reservation management, front-desk functionalities for checking guests in and out, room availability tracking, guest record management, billing, housekeeping coordination, maintenance supervision, and general property oversight. In addition, its booking engine promotes direct reservations, while the channel management feature guarantees that pricing and availability are consistently updated across various online travel agencies. Other functionalities include point-of-sale systems, electronic invoicing, payment processing, operational reporting, and AI-generated insights related to occupancy levels, revenue, guest arrivals, and metrics on overall property performance. With the support of REST APIs, webhooks, and multiple named integrations, InnCentral easily connects with automation tools, accounting software, customer relationship management systems, enterprise resource planning platforms, messaging services, and analytics tools. A noteworthy aspect of its offering is the free plan, which imposes no apparent restrictions on the number of rooms, users, reservations, branches, or properties, appealing to a wide audience. Additionally, businesses requiring more extensive support can access extra services, such as options for private deployment, self-hosting, assistance with data migration, customized integrations, and robust support services backed by service level agreements. Overall, InnCentral stands out as a powerful suite of tools designed not only to improve operational efficiency but also to elevate the guest experience in the hospitality industry, ultimately fostering long-term loyalty and satisfaction.

What is ChargeAutomation?

Introducing a versatile payment collection solution that streamlines the process by automatically dividing payments, whether partial or full, in alignment with their respective due dates. This system is designed to facilitate transactions based on your booking cancellation or refund policies, ensuring that charges and refunds are processed seamlessly. With just a single click, you can generate a payment link and easily share it with your customers through various platforms, including email, SMS, Messenger chatbots, and more. This user-friendly approach significantly reduces the risk of delays, additional costs, and the potential for non-payment associated with traditional billing methods. The automated payment collection system operates in accordance with the established cancellation policies, providing peace of mind with our Chargeback Protection feature that safeguards against customer disputes and unpaid dues. Guests are empowered to add or change their payment methods at their convenience, while also receiving timely reminders for upcoming payments. Additionally, you can visually track the status of your reservations and conveniently export the data into CSV files for further analysis or record-keeping. This comprehensive tool is designed to enhance both customer experience and operational efficiency.

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Integrations Supported

QuickBooks Online
Make
Microsoft Power BI

Integrations Supported

QuickBooks Online
Adyen
Alternative Payments
Beds24
Braintree
Hotel Link Solutions
Mews
Misterbooking PMS
PayPal
Preno
Protel Cloud PMS
Reception
RoomRanger Hotel Management System
Sage Payment Solutions
Tokeet
WinHMS Express
ibelsa.rooms

API Availability

Has API

API Availability

Pricing Information

$0
The free plan has no room, user, reservation, branch, or property limits. Enterprise adds self-hosting, private deployment, RBAC, audit logs, compliance support, custom integrations, migration support, and SLA-backed assistance.
Free Version

Pricing Information

0.15% per transaction
Free Version

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

SDLC Corp

Date Founded

2015

Company Location

United States

Company Website

inncentral.sdlccorp.com

Company Facts

Organization Name

ChargeAutomation

Date Founded

2015

Company Location

Canada

Company Website

chargeautomation.com

Categories and Features

Categories and Features

Hotel Management

Not specified

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