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Ratings and Reviews 0 Ratings
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What is Innomate?
Innomesh operates as a cloud-based solution tailored for the management of audiovisual and unified communications, allowing organizations to control, secure, automate, and improve their entire AV/UC ecosystem through a singular, all-encompassing portal, regardless of the manufacturer, size, or service type. It offers instantaneous insights into device and asset performance, featuring uptime monitoring, response tracking, tiered alert systems, centralized document management, and the flexibility of unrestricted geographical deployment. With a wide array of integrations and compatibility across various vendors, Innomesh simplifies AV and UC operations, user experiences, and analytics into a unified interface, while enabling proactive monitoring, automating mundane tasks, and providing data-driven insights that focus on improving service quality, reducing downtime, and optimizing resource allocation. Built to scale, this platform caters to environments of all sizes, from intimate huddle spaces to expansive enterprise campuses, thus enabling remote management, live updates on asset statuses, and centralized compliance across various environments. This adaptability makes Innomesh a vital resource for organizations aiming to boost their operational efficiency and responsiveness in audiovisual communications, ensuring they stay competitive in an ever-evolving landscape. In the end, Innomesh not only enhances organizational communication but also fosters a more streamlined and productive workplace.
What is Deepser?
Customer support and device management for Managed Service Providers (MSPs) are crucial in overseeing the growing intricacies of IT systems. By automating these tasks whenever feasible, MSPs can significantly cut down on downtime and enhance user convenience. Merely offering a Help Desk portal is insufficient for staying competitive; a comprehensive suite of tools is essential to effectively manage every facet of a Service Provider's operations. Our IT Asset Management solution provides a thorough overview of all devices situated at customer locations, encompassing their infrastructure details like IP addresses, subnets, and network hardware. Additionally, it delivers insights into installed software and operating system specifics. The Service Desk feature empowers you to oversee deadlines and contractual obligations while ensuring adherence to Service Level Agreements (SLAs). Moreover, you can integrate sales personnel into the process, keeping them informed about client statuses and enhancing overall communication within the team. This level of coordination not only streamlines operations but also fosters stronger relationships with clients.
Integrations Supported
Amazon Web Services (AWS)
Android
Apple iOS
Archibus
Atlassian Clover
Cisco CX Cloud
Connect
Epson TrueOrder KDS
Microsoft 365
Microsoft Azure
Integrations Supported
Amazon Web Services (AWS)
Android
Apple iOS
Archibus
Atlassian Clover
Cisco CX Cloud
Connect
Epson TrueOrder KDS
Microsoft 365
Microsoft Azure
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Innomate
Date Founded
2014
Company Location
Australia
Company Website
innomate.io
Company Facts
Organization Name
Deepser
Date Founded
2017
Company Location
Italy
Company Website
www.deepser.com
Categories and Features
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
Categories and Features
CMDB
Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration