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What is Innspire?

The all-encompassing hospitality suite facilitates seamless interactions between guests and staff, providing efficient communication tools while acting as a centralized system that integrates all elements of management. Revolutionize your approach to hospitality by adopting a unified platform—available via web or mobile app—that connects guest services, hotel software, mobile check-in and key access, interactive television, internal staff communications, advanced AI-enhanced review management, smart task allocation, and a host of other capabilities into a single, powerful AI-driven ecosystem. This unified ecosystem effectively manages the entire guest experience, beginning with inquiries through chat or email before travel, continuing with activity planning, greeting guests during their stay, enabling mobile check-in and key access, handling food and beverage requests, among various other services. Furthermore, the advanced AI engine streamlines operations by automatically generating tasks and assigning them to the relevant department based on guest interactions, thereby ensuring optimal efficiency throughout the entire process. Ultimately, this innovative solution not only elevates the guest experience, but also enhances staff operations, setting a new benchmark for excellence in hospitality service, creating an environment where both guests and staff can thrive.

What is HotelSmarters?

HotelSmarters is a cutting-edge middleware solution designed specifically for the hospitality sector, transforming in-room televisions and guest mobile devices into interactive platforms that enhance the guest experience. This innovative system enables hotels to deliver welcome messages in various languages, promote additional services like spa treatments and dining options directly through the television, and streamline ecommerce transactions for guest purchases. Furthermore, it integrates smoothly with property management systems, allowing for the display of billing information and the status of services while providing essential features such as self check-in/out, mobile key access, and digital signage. By gathering valuable analytics on guest interactions, the platform aims to improve hotel operations and boost revenue. Additionally, HotelSmarters merges personalized guest engagement with flexible remote service ordering, integrated payment solutions, and efficient content delivery, which collectively work to enhance guest satisfaction and increase the property’s profitability. Thus, it not only elevates the overall guest experience but also optimizes hotel management workflows, creating a more efficient operational environment. This comprehensive approach ensures that both guests and hotel staff benefit from a seamless interaction.

Media

Media

Integrations Supported

ALICE
AXIS Camera Station
Agilysys InfoGenesis
Amadeus Central Reservations System (CRS)
Cenium
Experion PKS
Facebook Messenger
Guestware
Huawei Cloud
Infor CRM
Maestro PMS
Microsoft Dynamics 365
Oracle Hospitality Suite8
Protel Cloud PMS
SMS|Host
Samsung Pass
SynergyMMS
Touché POS
Veloce
WhatsApp

Integrations Supported

ALICE
AXIS Camera Station
Agilysys InfoGenesis
Amadeus Central Reservations System (CRS)
Cenium
Experion PKS
Facebook Messenger
Guestware
Huawei Cloud
Infor CRM
Maestro PMS
Microsoft Dynamics 365
Oracle Hospitality Suite8
Protel Cloud PMS
SMS|Host
Samsung Pass
SynergyMMS
Touché POS
Veloce
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

$3.99 per room
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Innspire

Company Location

Sweden

Company Website

www.innspire.com

Company Facts

Organization Name

HotelSmarters

Date Founded

2023

Company Location

United States

Company Website

hotelsmarters.com

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