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What is Innspire?

The all-encompassing hospitality suite facilitates seamless interactions between guests and staff, providing efficient communication tools while acting as a centralized system that integrates all elements of management. Revolutionize your approach to hospitality by adopting a unified platform—available via web or mobile app—that connects guest services, hotel software, mobile check-in and key access, interactive television, internal staff communications, advanced AI-enhanced review management, smart task allocation, and a host of other capabilities into a single, powerful AI-driven ecosystem. This unified ecosystem effectively manages the entire guest experience, beginning with inquiries through chat or email before travel, continuing with activity planning, greeting guests during their stay, enabling mobile check-in and key access, handling food and beverage requests, among various other services. Furthermore, the advanced AI engine streamlines operations by automatically generating tasks and assigning them to the relevant department based on guest interactions, thereby ensuring optimal efficiency throughout the entire process. Ultimately, this innovative solution not only elevates the guest experience, but also enhances staff operations, setting a new benchmark for excellence in hospitality service, creating an environment where both guests and staff can thrive.

What is IRIS Guest?

IRIS equips hotels with innovative tools to engage their guests in a personalized way. With the IRIS Guest platform, hotels can streamline a variety of features and integrations into one intuitive solution tailored for guests. All guests require is a smart device along with an internet connection to access an extensive array of services. By incorporating IRIS Guest Web into their existing hotel applications, establishments can leverage numerous features and functions with very little development effort. This integration proves especially beneficial for hotel chains, allowing guests to navigate between various properties using a single application. For efficient mobile check-in and key functionalities, implementing IRIS Guest Mobile is crucial. Each smart device is linked to a specific room, ensuring that upon check-in, the device automatically switches to the guest’s preferred language, providing a warm and inviting atmosphere right from their arrival. The IRIS Guest products are built on the reliable IRIS Guest API, which is available to both partners and customers for crafting personalized guest experiences. Moreover, developers can utilize our APIs to create distinctive solutions that further elevate the guest experience. This adaptability fosters innovation and customization in service delivery, effectively catering to a diverse range of guest preferences and needs. Ultimately, IRIS is committed to enhancing the hospitality experience through technology that connects and delights guests.

Media

Media

Integrations Supported

Infor CRM
ALICE
Agilysys InfoGenesis
Agilysys Lodging Management System
Amadeus Central Reservations System (CRS)
Apple Pay
Cisco Secure Cloud Analytics
Guestware
Huawei Cloud
Knowcross
Lightspeed Retail
Oracle Cloud Infrastructure
Oracle Hospitality Suite8
SMS|Host
Samsung Pass
SmartButler
Stripe
SynergyMMS
Touché POS
Veloce

Integrations Supported

Infor CRM
ALICE
Agilysys InfoGenesis
Agilysys Lodging Management System
Amadeus Central Reservations System (CRS)
Apple Pay
Cisco Secure Cloud Analytics
Guestware
Huawei Cloud
Knowcross
Lightspeed Retail
Oracle Cloud Infrastructure
Oracle Hospitality Suite8
SMS|Host
Samsung Pass
SmartButler
Stripe
SynergyMMS
Touché POS
Veloce

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

$120 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Innspire

Company Location

Sweden

Company Website

www.innspire.com

Company Facts

Organization Name

IRIS

Date Founded

2006

Company Location

United Kingdom

Company Website

www.iris.net/guest-apps

Categories and Features

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