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What is Inqwise?

Leverage our intuitive online survey platform to effortlessly create limitless surveys, equipped with an infinite range of questions, logo integration, and customizable themes that reflect your brand's identity. This platform streamlines the creation of visually engaging surveys, allowing you to collect responses through multiple channels. You can conveniently share your survey link via email, on social media networks such as Facebook and Twitter, or even integrate it within your own blog. Furthermore, our solution supports easy embedding of surveys directly onto your website. With extensive reporting features that include real-time summaries, pivot tables, segmentation options, trend analysis, and text analytics, interpreting your survey results becomes a breeze. You also have the flexibility to export your survey data in various formats, including Excel or CSV. Inqwise serves as a versatile online survey tool designed for a multitude of purposes, whether you are conducting in-depth research or simply gathering customer feedback. By utilizing Inqwise, you gain the power to efficiently collect and analyze data, enhancing your decision-making processes through its comprehensive survey functionalities. This ultimately leads to a deeper understanding of your audience and better-informed strategies for your business.

What is Delighted?

Delighted offers a comprehensive solution for enhancing customer experience, catering to both rapidly growing firms and well-established corporations like Allbirds, Instacart, Invision, Opentable, and Affirm, by enabling them to boost customer loyalty through effective feedback mechanisms. Feedback from customers can be seamlessly integrated into your business strategy in a matter of minutes rather than taking weeks. You can effortlessly tailor NPS, CSAT, and CES survey templates using Delighted. Surveys can be dispatched directly to customers through various channels, including email, SMS, in-app notifications, or via a link. Additionally, the platform allows for quick integrations, enabling you to set up surveys and incorporate real-time feedback into your existing systems like Slack, Salesforce, Shopify, Stripe, Hubspot, and many others. Utilize AI-driven survey text analysis along with pre-made reports to identify trends that require urgent attention. Furthermore, you can receive immediate notifications and customizable email digests by department, ensuring that crucial feedback reaches the appropriate team members who can implement necessary changes. This streamlined approach not only enhances customer engagement but also empowers businesses to act swiftly on valuable insights.

Media

Media

Integrations Supported

5X
Aleph
BI Book
Chameleon
Clinicminds
Flatly
Front
Groove
Grow
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Intercom
MESA
Mailchimp
Micromerce
Neyox
Raklet
Slack

Integrations Supported

5X
Aleph
BI Book
Chameleon
Clinicminds
Flatly
Front
Groove
Grow
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Intercom
MESA
Mailchimp
Micromerce
Neyox
Raklet
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

$7.95 per user per month
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Inqwise

Company Website

www.inqwise.com

Company Facts

Organization Name

Qualtrics

Date Founded

2002

Company Location

United States

Company Website

delighted.com

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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