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What is InsideBoard?

Boosting employee engagement is vital for ensuring that change management efforts are both effective and enduring. By spending merely thirty minutes with one of our experts, you can uncover methods that will guarantee full commitment from your teams, enhancing the return on investment for your projects! What distinguishes InsideBoard as the leading digital change management platform? It allows you to create a customized, employee-centered experience that matches the engagement levels typically seen in consumer markets. Furthermore, you can design a smooth and intuitive path by incorporating critical engagement metrics for all your planned changes into a single platform. Through our Key Success Indicators, you can articulate and evaluate what success looks like for your initiatives by measuring the adoption and impact of new practices. This comprehensive strategy not only cultivates a mindset of continuous improvement but also promotes lasting growth for your organization, ultimately leading to a more resilient workforce. By prioritizing engagement, you position your company for long-term success in an ever-evolving business landscape.

What is Gainsight PX?

Gainsight PX offers a thorough examination of user interactions with your product, enabling the collection of feedback and the implementation of in-app features such as walkthroughs and guides that improve onboarding and foster user adoption. This tool allows you to visualize the paths taken by various user cohorts as they navigate your product, helping you identify critical drop-off points and underused features. It also assists in determining which features correlate with higher user satisfaction and improved long-term retention rates. Furthermore, you can track adoption and retention trends based on distinct segments or user attributes. By employing in-product engagement techniques, you can effectively lead users toward important features. The platform also supports the creation of in-app tutorials to help users configure the product and become acquainted with its key functionalities. Utilizing tools like guides, tooltips, and hotspots can encourage the exploration of new or lesser-known features. Additionally, this platform enables the design of personalized engagement experiences that consider user traits such as their role, location, and past interactions with the product, thereby elevating overall user satisfaction and experience. Overall, Gainsight PX serves as a comprehensive solution for enhancing user engagement and ensuring that your product effectively connects with its target audience, ultimately driving both user success and organizational goals.

Media

Media

Integrations Supported

5X
BI Book
Crowdin
Gainsight
Google Workspace
Microsoft 365
Microsoft Dynamics 365
NetSuite
SAP SuccessFactors
Salesforce
ServiceNow
UKG Ready

Integrations Supported

5X
BI Book
Crowdin
Gainsight
Google Workspace
Microsoft 365
Microsoft Dynamics 365
NetSuite
SAP SuccessFactors
Salesforce
ServiceNow
UKG Ready

API Availability

Has API

API Availability

Has API

Pricing Information

$2 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

InsideBoard

Date Founded

2014

Company Location

France

Company Website

www.insideboard.com

Company Facts

Organization Name

Gainsight

Date Founded

2016

Company Location

United States

Company Website

www.gainsight.com/product-experience/

Categories and Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Onboarding

Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Self Service Portal
Task Management
Tax Forms
Training Management

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

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