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What is Insight Mailer?

Insight Mailer equips sellers with the tools necessary to implement both targeted and extensive product promotions. Amazon sellers have the ability to craft specific promotions that target particular customer segments or to extend appealing offers to their most loyal shoppers, enticing them with discounts on select items. Moreover, sellers are quickly alerted when they receive negative feedback, which allows them to take immediate action. They can utilize ready-made templates to connect with unhappy customers through email, demonstrating their dedication to customer satisfaction and potentially persuading the customer to revise their feedback. This proactive method not only aims to boost buyer satisfaction but also has the potential to generate more favorable seller reviews. Additionally, Insight Mailer offers insightful data about customer purchasing patterns over a particular period, enabling sellers to reward their most devoted shoppers with exclusive discounts on specific products. By analyzing which customers consistently engage with their offerings, sellers can build stronger relationships and refine their overall sales strategy, ultimately leading to enhanced business performance. This comprehensive approach to customer engagement and feedback management significantly contributes to a seller's success on the platform.

What is GrowthScore?

This simple yet powerful NPS tool is designed to effectively evaluate and improve customer satisfaction. You have the ability to send tailored NPS surveys that embody your brand’s identity, allowing you to collect essential feedback on a daily basis. Connect with your customers through various platforms such as in-app notifications, websites, or email. With the advantage of real-time analytics, you can observe trends, recognize satisfied customers, and detect those who may require additional attention. Utilize live data to oversee NPS outcomes across different aspects, including communication channels and geographical areas. Moreover, you can categorize and prioritize product issues, assign them to your team, and ensure proper follow-through to resolve any concerns. By enhancing the customer experience, you can transform detractors into advocates and show appreciation to your dedicated supporters. In addition, you can set up automated processes that prompt content customers to share their experiences on prominent review platforms or engage in referral initiatives, thereby extending your brand’s reach. Ultimately, this solution goes beyond measuring customer satisfaction; it plays a vital role in cultivating enduring relationships with your audience while also providing valuable insights for continuous improvement. By consistently monitoring and adapting your strategies, you can ensure that your approach remains effective and aligned with customer needs.

Media

Media

Integrations Supported

Freshdesk
HubSpot CRM
HubSpot Customer Platform
Intercom
Ortto
Salesforce
Slack
Zendesk

Integrations Supported

Freshdesk
HubSpot CRM
HubSpot Customer Platform
Intercom
Ortto
Salesforce
Slack
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$13.36 per month
Free Trial Offered?
Free Version

Pricing Information

$19 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Insight Mailer

Company Location

India

Company Website

www.insightmailer.com

Company Facts

Organization Name

GrowthScore

Date Founded

2013

Company Location

United State

Company Website

growthscore.io

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

NPS

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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