Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is Insight?
Gaining insights is crucial for uncovering problem areas; once these challenges are identified, actionable steps become apparent. Should there be a sudden increase in the delinquency rate, you will receive immediate notifications. Are rent concessions being allocated? Are there numerous reversals taking place? Thanks to automated analyses, managers can avoid the tedious task of poring over extensive data sets for hours on end. The time saved can be better utilized in developing strategies that boost profitability. Our Reports section is not only frequently visited but also holds great importance, providing essential information for both owners and staff. The Management Summary Report offers a concise overview of the total daily revenue, which might be all the details you need. For those seeking more in-depth information, a simple click will display Regional Totals, while another click reveals daily totals accompanied by transaction details. Moreover, users can look back at End of Day reports from any previous date and access over two years' worth of End of Month reports. If any of the summary figures appear to be off, it's easy to trace back to who made the entry and understand the rationale behind it. Space Control excels in maintaining comprehensive audit trails, promoting both transparency and accountability. This robust system not only enhances oversight but also significantly improves operational efficiency, ultimately leading to better decision-making and performance.
What is Automated Storage Call Center?
Automated Storage Call Center focuses on delivering remote operational and call-center services specifically designed for self-storage facilities, aiming to enhance or fully replace on-site personnel. Their extensive offerings are available 24/7, encompassing customer interaction management and operational duties that include handling both inbound and outbound calls, following up on missed communications, processing rent and move-ins/outs, nurturing leads, assisting tenants, and managing payment procedures via phone and automated systems. Furthermore, they adeptly handle collections for overdue accounts through multiple communication avenues such as phone, text, and email, while also supervising auction processes for tenants who have defaulted on payments. By employing local phone numbers and interactive voice response (IVR) technology, they ensure thorough documentation of calls, performance insights, and support in various languages, alongside providing website assistance and seamless integration with top storage management software solutions. Their pricing model is structured according to the number of storage units, featuring tiered plans, initial setup fees, extra charges for rollover calls, and a variety of optional services tailored to meet customer demands. With this extensive array of features, they aspire to optimize operations and elevate customer satisfaction for self-storage businesses universally, demonstrating a commitment to innovation and efficiency in the industry.
Integrations Supported
6Storage
Cubby
Hummingbird
SiteLink Web Edition
WebSelfStorage
monday.com
storEDGE
Integrations Supported
6Storage
Cubby
Hummingbird
SiteLink Web Edition
WebSelfStorage
monday.com
storEDGE
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$2.25 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Space Control
Company Website
www.spacecontrol.com
Company Facts
Organization Name
Automated Storage Call Center
Date Founded
2021
Company Location
Iceland
Company Website
www.automatedstoragecallcenter.com
Categories and Features
Self Storage
Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location
Categories and Features
Self Storage
Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location
