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What is InsightReviews?

InsightReviews is a dedicated platform designed for collecting feedback and managing the reputation of local businesses. When a purchase is made, employees enter the customer’s phone number, which prompts an SMS to be sent with a personalized link for reviewing the service. Positive reviews, rated between 4 and 5 stars, are shared on popular platforms like Google, Yelp, Facebook, and TripAdvisor, whereas negative feedback, receiving ratings of 1 to 3 stars, is kept confidential to allow the business to resolve issues directly. The platform features an extensive review dashboard that includes analytics, accounts for staff collaboration, a public testimonial wall, customizable SMS templates, and billing integration through Stripe. It is particularly designed for establishments such as cafés, salons, dental offices, fitness centers, and auto repair shops that seek to amplify their five-star ratings while minimizing public discontent. Moreover, the system not only boosts customer engagement but also provides essential insights that can lead to enhancements in service quality, contributing to a more favorable overall experience for clients. With these tools in place, businesses are better positioned to thrive in a competitive market.

What is AMZFinder?

AMZFinder simplifies the tasks of dispatching feedback and review request emails, as well as overseeing reviews and orders, which significantly enhances your store’s reputation and customer ratings on Amazon. It includes a variety of well-designed email templates that can be personalized, alongside features for filtering orders and a blacklist option for effective management. This tool allows the automatic matching of suitable email templates to the right customers, making it a fantastic resource for enhancing customer service and the overall shopping experience. Moreover, AMZFinder supports the importation of reviews and orders, providing a detailed snapshot of your entire Amazon store while conserving your precious time. It also ensures that email alerts for both positive and negative reviews are sent out automatically for all products, which greatly enhances responsiveness in customer care. By utilizing this comprehensive solution, you can significantly improve your store's interaction with customers, paving the way for stronger relationships and greater customer loyalty. In addition, the platform's user-friendly interface makes it accessible for all sellers, regardless of their level of experience.

Media

No images available

Media

Integrations Supported

Amazon

Integrations Supported

Amazon

API Availability

Has API

API Availability

Has API

Pricing Information

$79/month
Free Trial Offered?
Free Version

Pricing Information

$29.99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

InsightReviews

Date Founded

2025

Company Location

Australia

Company Website

insightreviews.com.au

Company Facts

Organization Name

Bxtoon Team

Date Founded

2010

Company Location

China

Company Website

www.amzfinder.com

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

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