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What is InsightReviews?

InsightReviews is a dedicated platform designed for collecting feedback and managing the reputation of local businesses. When a purchase is made, employees enter the customer’s phone number, which prompts an SMS to be sent with a personalized link for reviewing the service. Positive reviews, rated between 4 and 5 stars, are shared on popular platforms like Google, Yelp, Facebook, and TripAdvisor, whereas negative feedback, receiving ratings of 1 to 3 stars, is kept confidential to allow the business to resolve issues directly. The platform features an extensive review dashboard that includes analytics, accounts for staff collaboration, a public testimonial wall, customizable SMS templates, and billing integration through Stripe. It is particularly designed for establishments such as cafés, salons, dental offices, fitness centers, and auto repair shops that seek to amplify their five-star ratings while minimizing public discontent. Moreover, the system not only boosts customer engagement but also provides essential insights that can lead to enhancements in service quality, contributing to a more favorable overall experience for clients. With these tools in place, businesses are better positioned to thrive in a competitive market.

What is ApplauseWall?

ApplauseWall is an online tool specifically created to collect and display testimonials for small businesses, coaches, and freelancers. Users can submit their feedback through a shareable link, assign a star rating, and give their consent, with all submissions remaining private until the account holder approves them. After receiving approval, testimonials can be presented on a website in several formats, including walls, carousels, or badges, with options for light and dark themes available. By integrating a single script tag, users can seamlessly incorporate these features into their websites, whether they are built on WordPress, Squarespace, Webflow, Shopify, or even basic HTML. Notably, ApplauseWall specializes in text testimonials and does not accommodate video submissions. The free version allows for one space to showcase up to 10 approved testimonials, while the Pro plan, available for $12 per month or $90 per year, removes ApplauseWall branding and permits unlimited spaces and testimonials. This platform effectively aids small business owners, coaches, and freelancers in obtaining important customer feedback and displaying chosen testimonials on their websites, which significantly boosts their credibility and online visibility. ApplauseWall not only facilitates the collection and exhibition of reviews but also simplifies the process of establishing trust with prospective clients, making it an invaluable resource for those aiming to enhance their professional reputation.

Media

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Media

No images available

Integrations Supported

Integrations Supported

Shopify
Squarespace
Webflow
WordPress

API Availability

API Availability

Pricing Information

$79/month
Free Trial Offered?

Pricing Information

$12/month
Free plan: one space and up to 10 testimonials. Pro: $12 per month or $90 per year, with unlimited usage and no ApplauseWall branding.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

InsightReviews

Date Founded

2025

Company Location

Australia

Company Website

insightreviews.com.au

Company Facts

Organization Name

ApplauseWall

Company Location

United States

Company Website

applausewall.com

Categories and Features

Reputation Management

Not specified

Review Management

Not specified

Categories and Features

Review Management

Not specified

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