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What is InsightReviews?

InsightReviews is a dedicated platform designed for collecting feedback and managing the reputation of local businesses. When a purchase is made, employees enter the customer’s phone number, which prompts an SMS to be sent with a personalized link for reviewing the service. Positive reviews, rated between 4 and 5 stars, are shared on popular platforms like Google, Yelp, Facebook, and TripAdvisor, whereas negative feedback, receiving ratings of 1 to 3 stars, is kept confidential to allow the business to resolve issues directly. The platform features an extensive review dashboard that includes analytics, accounts for staff collaboration, a public testimonial wall, customizable SMS templates, and billing integration through Stripe. It is particularly designed for establishments such as cafés, salons, dental offices, fitness centers, and auto repair shops that seek to amplify their five-star ratings while minimizing public discontent. Moreover, the system not only boosts customer engagement but also provides essential insights that can lead to enhancements in service quality, contributing to a more favorable overall experience for clients. With these tools in place, businesses are better positioned to thrive in a competitive market.

What is Endorsal?

Bid farewell to the pursuit of approval through compliments with automated customer testimonials. In a mere 10 minutes, you can implement a system that streamlines the acquisition of high-quality testimonials, a crucial component for any business. Historically, this task has required laborious communication and extensive coordination. Endorsal revolutionizes this process by fully automating the workflow, enabling companies to conserve both time and resources. By improving your conversion rates, nurturing customer loyalty, and strengthening your brand's image, this service offers substantial advantages. You can choose the specific information you want to collect from your clients and tailor the form to fit your brand’s style. Once set up, you can easily dispatch automated review requests via email and SMS. With an array of stylish, responsive templates for customization, or the opportunity to design your own using our REST API, incorporating testimonials can be done swiftly, even without technical expertise. Furthermore, customers have the ease of sharing their feedback on widely-used review platforms like Google My Business, Facebook Pages, and Yelp, further boosting your online visibility. This efficient method not only simplifies the testimonial collection process but also encourages a greater number of customers to share their positive experiences. Ultimately, this enhanced engagement can lead to a more robust community around your brand.

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Integrations Supported

Integrations Supported

ActiveCampaign
Amazon
Asana
Axis LMS
BigCommerce
Campaign Monitor
Drip
Google Business Profile
HubSpot Customer Platform
IFTTT
Squarespace
Stackreaction
Twilio
Unbounce
WooCommerce
WordPress
Yelp
Zapier
actiondesk
monday AI work platform

API Availability

API Availability

Has API

Pricing Information

$79/month
Free Trial Offered?

Pricing Information

$39 per month
Or $29 per month if billed annually
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

InsightReviews

Date Founded

2025

Company Location

Australia

Company Website

insightreviews.com.au

Company Facts

Organization Name

Endorsal

Date Founded

2019

Company Location

United Kingdom

Company Website

endorsal.io

Categories and Features

Reputation Management

Not specified

Review Management

Not specified

Categories and Features

Customer Satisfaction

Feedback Collection

Reputation Management

Review Generation
Review Monitoring

Review Management

Dashboard
Review Notification
Review Request
Social Sharing

Popular Alternatives

Popular Alternatives