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What is InsightSUITE?

First Insight is an innovative decision-making platform designed for designers, merchants, brand managers, buyers, and marketing teams to address crucial questions on a daily basis. By utilizing digital surveys tailored specifically for the retail industry, First Insight effectively connects with consumers. The company's InsightSUITE platform is leveraged by leading retailers to foster growth and harness customer insights for financial success. It gathers no-party voice data from customers, merging it to establish financial objectives. What sets First Insight apart? The platform's digital engagement module facilitates interaction with prospects, customers, consumers, and employees through an intuitive, browser-based interface. Additionally, their Voice of the Customer software captures feedback through various means such as surveys, sentiment ratings, valuations, and open-ended comments, enabling enterprises to tailor interactions using their branding, incentives, and links—all from a single platform. This comprehensive approach not only enhances customer relationships but also drives informed decision-making across the organization.

What is 20:20 RDI Predictive Analytics?

Our team is comprised of talented data scientists and software engineers who work in close collaboration with professionals from the Consumer Packaged Goods (CPG) industry. Rather than simply being generalists, we have a thorough understanding of the intricate challenges that brands encounter in their dealings with retailers, which is reflected in the innovative solutions we deliver. Our insights are not only beneficial but also actionable across a range of business areas, such as field sales teams, key account managers, and customer marketing specialists. Acknowledging that selecting a solution provider is a crucial decision for any organization, we implement a concise 'Proof of Concept' phase that allows you to establish a strong business rationale for engaging with our experts. This initial phase is designed to be efficient, economical, and easy to implement, ensuring a smooth start to our collaboration. Within a few weeks, you will acquire a clearer understanding of the advantages that improved retail execution can provide, aiding in your planning and budgeting strategies. Furthermore, our dedication to harnessing big data and performing swift analyses guarantees that resources are allocated effectively, leading to substantial results for your business. With our expertise at your side, you will be well-equipped to navigate the complexities of the retail environment and make informed decisions that drive growth.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Pricing Information

Custom Pricing
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

First Insight

Company Location

United States

Company Website

www.firstinsight.com

Company Facts

Organization Name

20:20 Retail Data Insight

Date Founded

2000

Company Location

United States

Company Website

www.2020rdi.com/solutions/

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
GDPR Compliance
Predictive Modeling

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Survey Management
Trend Analysis

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Mining
Demand Forecasting
Modeling & Simulation
Sentiment Analysis

Product Design

Not specified

Retail Analytics

Not specified

Retail Intelligence

Not specified

Categories and Features

Predictive Analytics

Not specified

Retail Analytics

Not specified

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