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What is Insightech?

Insightech empowers digital teams by providing them with a holistic view of the digital landscape, eliminating the limitations of incomplete or sampled data. With Insightech, you receive a comprehensive suite designed for thorough marketing analysis, content evaluation, optimization of conversion funnels, and website redesign, all packaged into one user-friendly solution. Additionally, users will benefit from tailored support, hands-on workshops, and educational training to continually enhance their organization's capabilities in experience analytics. Explore your raw data thoroughly to identify and rectify issues related to payments, website malfunctions, and coupon code discrepancies through an array of features, including: - Session Replay - Clickmaps - Scrolling Heatmaps - Form Analysis tools - Conversion Funnels - Marketing Analytics Dashboards - A Chrome extension plugin that transforms your live website into a dynamic analytics dashboard This comprehensive approach ensures that teams can make informed decisions, driving significant improvements in user experience and overall digital performance.

What is Decibel?

While it may seem daunting to analyze every session replay, the AI developed by Decibel manages this effortlessly. Experience the capabilities of DXS®, hailed as the leading algorithm for refining digital interactions. Utilizing DXS® grants you access to a wealth of insights dedicated to improving online experiences significantly. You'll receive immediate feedback that can substantially enhance conversion rates, user engagement, and customer loyalty. With extensive optimization on high-traffic websites, Decibel’s DXS® processes billions of digital interactions each month, providing an unparalleled insight engine. Once implemented, the intelligence from Decibel integrates swiftly into your site, uncovering user frustration patterns and engagement levels, while pinpointing inferior user experiences. Explore in-depth visualizations that enable you to connect with your users, understand their difficulties, and prioritize improvements alongside your colleagues. Additionally, Decibel augments your existing tools by offering critical insights into the quality of digital experiences you provide. This integration keeps you well-informed and empowers you to make informed, data-supported decisions that foster ongoing enhancement. Ultimately, the ability to continuously adapt and innovate based on user feedback is key to achieving lasting success in the digital realm.

Media

Media

Integrations Supported

Google Analytics
AT Internet
Adobe Analytics
Adobe Audience Manager
Adobe Campaign
Adobe Experience Cloud
Convert Experiences
Invoca
Medallia
Monetate
OpenText Magellan
Optimizely One
Oracle Maxymiser
Qualaroo
Qualtrics Customer Experience
Qualtrics Employee Experience
Qualtrics XM Platform
Qubit
Usabilla
Webtrends

Integrations Supported

Google Analytics
AT Internet
Adobe Analytics
Adobe Audience Manager
Adobe Campaign
Adobe Experience Cloud
Convert Experiences
Invoca
Medallia
Monetate
OpenText Magellan
Optimizely One
Oracle Maxymiser
Qualaroo
Qualtrics Customer Experience
Qualtrics Employee Experience
Qualtrics XM Platform
Qubit
Usabilla
Webtrends

API Availability

Has API

API Availability

Has API

Pricing Information

$10,000 per annum
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Insightech

Date Founded

2019

Company Location

Australia

Company Website

www.insightech.com

Company Facts

Organization Name

Decibel

Date Founded

2003

Company Location

United Kingdom

Company Website

decibel.com

Categories and Features

Digital Experience Platforms (DXP)

Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Categories and Features

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Session Replay

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

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