Insightful Reviews & Ratings

Insightful

4.7 out of 5 stars
Company Website for Insightful
DeskTime Reviews & Ratings

DeskTime

4.5 out of 5 stars
Company Website for DeskTime

Ratings and Reviews 707 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 954 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4 out of 5 stars

What is Insightful?

Insightful is a work data platform that delivers intelligence about how work actually happens, so companies can improve operations and drive efficiency. Its desktop app records which apps, sites and AI tools people use and what they do in them, without capturing messages, documents or keystrokes. That data feeds three products, all in the same app: Workforce Analytics, People Intelligence and Process Intelligence. 1. Workforce Analytics shows where people, teams and organizations spend their time, and how to make the best use of it. - Know who is at full capacity and who has room before the next hire - Spot a dip in productive time or utilization as it happens - Record hours automatically, with an audit trail for billing and payroll - Find paid tools and AI licenses nobody uses before they renew - Compare office, remote and hybrid days to set hybrid policy 2. People Intelligence shows how people work and suggests opportunities to improve their output. - AI Maturity: where AI moves your goals, and where to use it next - Team Efficiency: how much of each team's week goes to its core work - Workload Balance: who has room, who is carrying too much, and how to reorganize - Work Patterns: how the workday is spent, and how to improve focus - Key Person Risk: whose work the company depends on, and how to reduce that dependency 3. Process Intelligence shows how work flows across your company and where to improve or automate processes. - Map Workflows: every process as it runs, with its steps, tools and time - Prioritize Transformation: which processes to transform first - High-Value Automations: where automation brings the most value - Cost-Effective AI Spend: where AI pays back in each process - Prove ROI: the value of each process change over time Insightful connects with more than 50 project management, HR, directory and BI tools, and is used by more than 5,000 organizations and 210,000 people.

What is DeskTime?

DeskTime is a 100% automated time tracking and workforce management solution that helps businesses transition from manual guesswork to data-driven growth. Designed for remote, hybrid, and office-based teams, it eliminates the administrative burden of timekeeping while boosting team productivity by up to 30%. 🚀 ⚡Automation That Works in the Background The core advantage of DeskTime is its "set-it-and-forget-it" approach. The software launches the moment a computer starts, providing an accurate record of arrival and departure times without requiring employees to toggle manual timers. This ensures 100% accurate data for payroll and eliminates the risk of human error. ⏱️ 📊Performance & Productivity Insights DeskTime doesn’t just track hours—it analyzes performance. It automatically categorizes applications and URLs into "Productive" and "Unproductive" groups, enabling managers to view real-time efficiency scores and identify potential burnout before it occurs. 📈 📅Full-Cycle Workforce Management Simplify your HR operations with integrated tools: ✅ Shift Scheduling: Plan and assign work shifts directly in the app to ensure coverage and avoid overstaffing. ✅ Absence Calendar: Centralize leave management. Track vacations, sick days, and business trips in a single view. ✅ Project Tracking: Assign time to specific projects and tasks for transparent client billing and precise project costing. ✅ In-Depth Reporting: Generate customizable reports and exports for payroll, audits, or executive summaries. 🔒 Security and Privacy by Design DeskTime is built with enterprise-grade security, including ISO 27001 certification and GDPR compliance. Features like "Private Time" mode and optional blurred screenshots ensure that employee privacy is respected while maintaining high standards of accountability. 🛡️ Transform your team's workflow and regain control over your most valuable resource with DeskTime.

Media

Media

Integrations Supported

Asana
GitLab
Jira
Trello
Azure DevOps
ClickUp
GitHub
Google Cloud BigQuery
Google Workspace
Linear
Model Context Protocol (MCP)
Quickwork
SAP SuccessFactors
Wrike

Integrations Supported

Asana
GitLab
Jira
Trello
Google Calendar
Microsoft Outlook
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$8 per employee per month
Per seat / month, billed annually
Free Trial Offered?

Pricing Information

$7/user/month
DeskTime Pro: $7/month per user
DeskTime Premium: $7/month per user
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac
On-Prem
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Insightful

Date Founded

2014

Company Location

United States

Company Website

www.insightful.io/

Company Facts

Organization Name

DeskTime

Date Founded

2011

Company Location

Latvia

Company Website

www.desktime.com

Categories and Features

Attendance Tracking

Insightful automates attendance tracking for remote teams that operate on computers. It captures clock-in and clock-out times through various methods, including computer activity, pre-set work schedules, office network connections, VPN usage, or manual entry by employees, allowing for project-specific clock-ins. The system distinctly records break periods and offline durations. The Attendance Report provides a visual representation of each employee's daily work hours, highlighting instances of tardiness or missed shifts. Shift Scheduling aligns planned shifts with actual clock-in and clock-out records, taking into account lateness, breaks, and approved absences. The Schedule Adherence feature monitors adherence to assigned shifts. Absence alerts notify managers of employees who are off-schedule without prior time-off documentation. Approved time-off requests can be synchronized from HR platforms like Workday and BambooHR or directly entered into Insightful. Additionally, timesheets are automatically generated based on logged hours, with options to export as CSV or schedule email delivery.

Not specified

Employee Monitoring

Insightful serves organizations that are assessing employee monitoring solutions for their digital teams. The software tracks the usage of applications, websites, and AI tools, detailing the duration of each session. It categorizes each workday into active and idle periods while providing a timeline of individual employee activities and a live overview of team productivity. The App and Website Usage feature ranks all utilized apps and sites, promptly flags unfamiliar applications, and classifies each as productive, neutral, or unproductive per team, contributing to reports on productive time and overall utilization. Alerts for idle time notify supervisors of prolonged inactivity. Screenshots can be taken optionally and are blurred by default, with additional features available for on-demand screenshots, increased screenshot frequency, and screen recording as separate upgrades. Insightful does not track keystrokes or capture the content of messages or documents. The deployment of the software is transparent to employees, with each team member having access to a personal dashboard, and settings can be tailored for individual employees or teams.

Activity Monitoring
Browsing History
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

HR Analytics

Insightful provides HR departments with actionable data regarding work distribution without the need for surveys. Its Workforce Analytics offers insights into team workload and utilization, highlighting the proportion of the week dedicated to scheduled meetings, spontaneous calls, messaging, and time spent on focused tasks. It also tracks after-hours messaging, productivity levels in various work settings—such as office, remote, and hybrid—and monitors attendance and vacation time. The AI Adoption Report details daily engagement with AI, the average time spent on AI per employee, and overall adoption rates, categorizing teams based on their usage depth and breadth of AI tools. People Intelligence proposes enhancements across five key areas: AI Maturity (evaluating the extent of AI integration within teams), Team Efficiency (measuring time allocated to essential tasks), Workload Balance (identifying uneven task distribution among team members), Work Patterns (analyzing interruptions, meetings, and after-hours work), and Key Person Risk (highlighting critical tasks that only one individual handles). Each recommendation comes with actionable steps and a target metric, allowing teams to be assessed against peer groups and their own historical data without any rankings or scoring systems.

Not specified

Insider Threat Management

Insightful offers a comprehensive solution for managing insider threats through its Workspace Security feature, which is an optional paid enhancement available for all subscription tiers. The Insider Threat Detection tool generates notifications for designated applications, websites, and keywords, captures screenshots upon triggering events, and presents a chronological timeline detailing the logs associated with each incident. This feature can be activated exclusively for the employees involved in a specific investigation. Additionally, alerts for policy compliance identify unauthorized applications, unapproved AI tools, and access outside of regular hours, along with a daily summary that highlights the most frequently violated rules. The Activity Logs provide a detailed, time-stamped account of user actions at both the application and webpage levels, which can be filtered by individual, team, or date, allowing for in-depth analysis of any session. Alerts are restricted to the manager who set them up, and access controls based on roles ensure that only authorized personnel can view each investigation’s details.

Not specified

Process Intelligence

Not specified

Process Mining

Not specified

Project Tracking

Insightful automates the tracking of time spent on projects and tasks by monitoring computer usage, eliminating the need for manual timers. Users can either create projects and tasks directly within Insightful or synchronize them from other project management platforms like Jira and Asana, with time logged automatically attributed to the relevant projects. Comprehensive reports provide insights into time allocation based on project, task, team, and individual employee metrics. Billable rates can be applied to the recorded hours, allowing for a comparison of income versus labor costs for each project, and clients can gain visibility into the time dedicated to their projects. Any manual time entries require approval and are documented in an audit trail. Utilization and workload reports help identify which teams have the capacity to take on additional work. Users can export project time data as CSV files, schedule email reports, or integrate with BI tools through various options, including the API, MCP server, or data warehouse integrations add-on.

Not specified

Remote Work

The Insightful records function similarly for remote, hybrid, and in-office workers, even across virtual platforms like Citrix. Location Insights analyzes productive versus work hours during office, remote, and hybrid days at both team and organizational levels, adhering to thresholds determined by the company. The Communication Report provides a breakdown of daily time allocation between communication and focused work, distinguishing between scheduled meetings and spontaneous calls, while also tracking messaging patterns throughout the day, including after hours. Productivity Trends illustrate the evolution of productive time and utilization among distributed teams over time. Attendance is automatically tracked through user activity, work schedules, or connections via the office network or VPN. A real-time dashboard offers visibility into who is currently working, and employees can access their individual metrics through a personalized dashboard.

Employee Monitoring
Live Chat

Time & Attendance

Insightful integrates time tracking and attendance management specifically designed for teams operating on computers. It automatically logs clock-in and clock-out times based on user activity, predetermined work schedules, office network or VPN access, or manual input. Breaks and offline durations are tracked independently, while timesheets are generated automatically from the collected data. The Shift Scheduling feature assesses each scheduled shift against actual clock-in and clock-out records, taking into account tardiness, breaks, and approved time off, while Schedule Adherence measures adherence to scheduled shifts. Unapproved absences trigger alerts for quick attention. Any manual time entries require approval from designated approvers and are preserved in a permanent audit log. Time-off requests can be synced from HR systems or directly recorded within Insightful. Time can be allocated by project and task for client billing purposes, and timesheets can be exported as CSV files or emailed for payroll processing. The Workstation Mode accommodates shared computers, and it is compatible with virtual desktop environments like Citrix.

Not specified

Time Tracking

Insightful automatically tracks work hours through its desktop application, eliminating the need for timers or manual timesheet entries. It allocates time to specific projects and tasks according to the work performed, allowing users to create or synchronize projects and tasks with project management tools like Jira and Asana. The application displays each employee's activity as a combination of active and idle time, along with a timeline of applications and websites utilized. For offline work, users can manually input hours, which are flagged distinctly, submitted for approval, and stored in a comprehensive audit trail. Billable rates can be assigned to logged hours, enabling a clear comparison of income against labor costs for each project. Clients can also be granted access to view the time spent on their respective projects. Timesheets, project durations, and utilization reports can be exported in CSV format, scheduled for email delivery, or accessed via the API and MCP server. Insightful is compatible with Windows, macOS, Linux, and virtual desktop environments like Citrix.

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management

Workforce Management

Insightful's workforce analytics provide in-depth insights into capacity, utilization, and the allocation of work hours among computer-based teams. The Productivity Trends feature allows users to analyze productive time and utilization over any selected period, comparing it to the previous timeframe of up to six months, and highlights the top teams, individuals, and applications contributing to these changes. Utilization metrics for each team are derived using one of four distinct formulas: Standard Hours, Scheduled Hours, Work Hours, or Active Hours. The Capacity Analysis and Workload Distribution components identify teams with available capacity, while Workload Distribution assesses the number of team members who are overutilized, adequately utilized, or underutilized based on predefined thresholds. The Communication Report categorizes the workday into dedicated communication time and focus time, differentiating between scheduled meetings and spontaneous calls, and provides a breakdown of meetings by type, size, and frequency. Additionally, the AI Adoption Report tracks daily AI engagement and adoption rates for each team, while Location Insights evaluates the dynamics between office-based, remote, and hybrid workdays.

Scheduling
Time & Attendance
Variable Workforce

Categories and Features

Attendance Tracking

DeskTime is an innovative attendance monitoring solution that fully automates the tracking process, removing the need for traditional punch clocks and paper-based timesheets. ⏱️ Tailored for contemporary workforces, it activates as soon as an employee powers on their computer, delivering precise data on both arrival and departure times. Say goodbye to manual error and overlooked entries! ✅ ✅ Instant Presence Overview: Instantly identify who is present, who is tardy, and who is absent. ✅ Effortless Record Generation: Create daily, weekly, and monthly attendance reports with ease. ✅ Leave Management: Effortlessly monitor sick days, holidays, and work-related travel from one dashboard. 📅 ✅ Break Detection: Automatically recognize idle times to ensure that attendance records accurately reflect productive work hours. Revolutionize your human resources operations and move away from outdated biometric systems with DeskTime’s efficient digital attendance tracking solution. 🚀

Absence Management
Calendar Management
Employee Scheduling
Employee Time Clock
Overtime Tracking
Reporting/Analytics
Self Service Portal
Time Tracking
Timesheets
Vacation / Leave Tracking

Employee Monitoring

DeskTime provides a clear and principled solution for monitoring employees, enabling managers to keep track of remote and hybrid teams efficiently. 👁️ Our platform emphasizes performance metrics based on data rather than intrusive oversight, supplying you with the necessary evidence of productivity to uphold excellent standards. ✅ URL & App Tracking: Monitor the websites and applications utilized by your team throughout their workday. ✅ Optional Screenshots: Take screen captures at designated intervals, with a privacy blurring feature. 📸 ✅ Activity Rates: Assess keyboard and mouse usage to gauge employee engagement. ✅ Private Time Mode: Foster trust by allowing staff to temporarily halt monitoring for personal tasks. 🔒 Recognize your top achievers, protect company assets, and ensure your remote workforce remains focused on priorities that truly matter. ⚙️

Activity Monitoring
Browsing History
Email Monitoring
Productivity Analysis
Time & Attendance
Time Tracking

Employee Scheduling

DeskTime streamlines intricate workforce planning through its comprehensive Shift Scheduling and Work Schedules feature. 📅 Ideal for teams with fluctuating hours or remote roles, DeskTime allows you to effectively plan, delegate, and oversee your workforce using the same platform for time management. ✅ Shift Coordination: Design and allocate shifts to maintain optimal staffing for each project. ✅ Shift Preference: Enable team members to request their preferred shifts, enhancing employee satisfaction and flexibility. 👥 ✅ Template Development: Save time by creating shift templates for recurring schedules. ✅ Attendance Analysis: Automatically contrast scheduled shifts with actual work hours to pinpoint coverage gaps or instances of overtime. Make sure your team is always positioned for success with DeskTime’s user-friendly scheduling solutions. ⚡

Calendar Management
Employee Database
Messaging
Scheduling
Shift Scheduling
Time Clock
Time Tracking
Vacation / Leave Tracking

Time & Attendance

DeskTime offers a holistic solution for Time & Attendance that seamlessly connects workforce management with payroll precision. ⏱️ By integrating automatic clock-ins with in-depth activity tracking, it acts as an ideal "virtual office" for both international and local teams. ✅ Automated Time Tracking: Effortlessly record arrival and departure times through computer usage. ✅ Unified Absence Management: Handle leave requests, sick days, and vacations all in one location. 📅 ✅ Streamlined Timesheet Generation: Create payroll-ready attendance records that are audit-compliant. ✅ Productivity Metrics: Assess attendance in relation to productivity to understand your workforce's true performance. 📈 Enhance compliance, minimize administrative tasks, and gain a comprehensive perspective of your workforce with DeskTime. 🚀

Not specified

Time Tracking

DeskTime is an advanced, automated time management tool designed to help teams and freelancers recover lost time. ⏱️ Operating seamlessly in the background, it records every billable moment without the need for users to manually start or stop a timer. This effortless, "set-it-and-forget-it" method guarantees complete accuracy. ✅ Task Management: Allocate time to particular projects and clients for meticulous billing and budget oversight. 💸 ✅ Efficiency Evaluation: Organize websites and applications to gain insights into how your time is allocated. 📈 ✅ File Tracking: Monitor specific documents worked on for detailed project analysis. ✅ Comprehensive Reports: Generate ready-to-use timesheets in .XLSX or .CSV formats for quick and reliable invoicing. Eliminate uncertainty around your billable hours. Allow DeskTime to deliver the insights necessary to enhance your profitability by as much as 30%. 🚀

Automatic Time Capture
Billable & Non-Billable Hours
Employee Database
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

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