Insightful Reviews & Ratings

Insightful

4.7 out of 5 stars
Company Website for Insightful

Ratings and Reviews 707 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

What is Insightful?

Insightful is a work data platform that delivers intelligence about how work actually happens, so companies can improve operations and drive efficiency. Its desktop app records which apps, sites and AI tools people use and what they do in them, without capturing messages, documents or keystrokes. That data feeds three products, all in the same app: Workforce Analytics, People Intelligence and Process Intelligence. 1. Workforce Analytics shows where people, teams and organizations spend their time, and how to make the best use of it. - Know who is at full capacity and who has room before the next hire - Spot a dip in productive time or utilization as it happens - Record hours automatically, with an audit trail for billing and payroll - Find paid tools and AI licenses nobody uses before they renew - Compare office, remote and hybrid days to set hybrid policy 2. People Intelligence shows how people work and suggests opportunities to improve their output. - AI Maturity: where AI moves your goals, and where to use it next - Team Efficiency: how much of each team's week goes to its core work - Workload Balance: who has room, who is carrying too much, and how to reorganize - Work Patterns: how the workday is spent, and how to improve focus - Key Person Risk: whose work the company depends on, and how to reduce that dependency 3. Process Intelligence shows how work flows across your company and where to improve or automate processes. - Map Workflows: every process as it runs, with its steps, tools and time - Prioritize Transformation: which processes to transform first - High-Value Automations: where automation brings the most value - Cost-Effective AI Spend: where AI pays back in each process - Prove ROI: the value of each process change over time Insightful connects with more than 50 project management, HR, directory and BI tools, and is used by more than 5,000 organizations and 210,000 people.

What is EZFlow?

Process automation is now applicable in nearly all areas of a company, spanning customer interactions to internal processes and IT operations. As the business environment evolves rapidly, organizations are compelled to adjust swiftly to keep pace with technological innovations. Tools such as robotic process automation (RPA) and intelligent automation (IA) can greatly enhance efficiency; however, their ability to scale may be limited without thoughtful integration. To realize true change, a fresh approach is essential. Whether you are already leveraging RPA or just starting to investigate business process automation, EZFlow by EPSoft offers an all-encompassing suite of resources designed to optimize your business operations, featuring an adaptable and future-proof solution within an easy-to-use interface. Moreover, Process Intelligence allows you to tap into discovery potential, helping you boost your success rate through comprehensive analysis that uncovers hidden opportunities in your current processes, ensuring you maintain a competitive edge. By actively engaging with these insights, companies can foster an environment of ongoing improvement and creativity, ultimately leading to enhanced performance and growth. Embracing this innovative mindset can unlock new avenues for success and sustainability in today's dynamic market.

Media

Media

Integrations Supported

Asana
Azure DevOps
ClickUp
GitHub
GitLab
Google Cloud BigQuery
Google Workspace
Jira
Linear
Model Context Protocol (MCP)
Quickwork
SAP SuccessFactors
Trello
Wrike

Integrations Supported

API Availability

Has API

API Availability

Has API

Pricing Information

$8 per employee per month
Per seat / month, billed annually
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
Mac
On-Prem
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Insightful

Date Founded

2014

Company Location

United States

Company Website

www.insightful.io/

Company Facts

Organization Name

EPSoft

Company Location

United States

Company Website

www.epsoftinc.com/platform-overview/

Categories and Features

Attendance Tracking

Insightful automates attendance tracking for remote teams that operate on computers. It captures clock-in and clock-out times through various methods, including computer activity, pre-set work schedules, office network connections, VPN usage, or manual entry by employees, allowing for project-specific clock-ins. The system distinctly records break periods and offline durations. The Attendance Report provides a visual representation of each employee's daily work hours, highlighting instances of tardiness or missed shifts. Shift Scheduling aligns planned shifts with actual clock-in and clock-out records, taking into account lateness, breaks, and approved absences. The Schedule Adherence feature monitors adherence to assigned shifts. Absence alerts notify managers of employees who are off-schedule without prior time-off documentation. Approved time-off requests can be synchronized from HR platforms like Workday and BambooHR or directly entered into Insightful. Additionally, timesheets are automatically generated based on logged hours, with options to export as CSV or schedule email delivery.

Not specified

Employee Monitoring

Insightful serves organizations that are assessing employee monitoring solutions for their digital teams. The software tracks the usage of applications, websites, and AI tools, detailing the duration of each session. It categorizes each workday into active and idle periods while providing a timeline of individual employee activities and a live overview of team productivity. The App and Website Usage feature ranks all utilized apps and sites, promptly flags unfamiliar applications, and classifies each as productive, neutral, or unproductive per team, contributing to reports on productive time and overall utilization. Alerts for idle time notify supervisors of prolonged inactivity. Screenshots can be taken optionally and are blurred by default, with additional features available for on-demand screenshots, increased screenshot frequency, and screen recording as separate upgrades. Insightful does not track keystrokes or capture the content of messages or documents. The deployment of the software is transparent to employees, with each team member having access to a personal dashboard, and settings can be tailored for individual employees or teams.

Activity Monitoring
Browsing History
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

HR Analytics

Insightful provides HR departments with actionable data regarding work distribution without the need for surveys. Its Workforce Analytics offers insights into team workload and utilization, highlighting the proportion of the week dedicated to scheduled meetings, spontaneous calls, messaging, and time spent on focused tasks. It also tracks after-hours messaging, productivity levels in various work settings—such as office, remote, and hybrid—and monitors attendance and vacation time. The AI Adoption Report details daily engagement with AI, the average time spent on AI per employee, and overall adoption rates, categorizing teams based on their usage depth and breadth of AI tools. People Intelligence proposes enhancements across five key areas: AI Maturity (evaluating the extent of AI integration within teams), Team Efficiency (measuring time allocated to essential tasks), Workload Balance (identifying uneven task distribution among team members), Work Patterns (analyzing interruptions, meetings, and after-hours work), and Key Person Risk (highlighting critical tasks that only one individual handles). Each recommendation comes with actionable steps and a target metric, allowing teams to be assessed against peer groups and their own historical data without any rankings or scoring systems.

Not specified

Insider Threat Management

Insightful offers a comprehensive solution for managing insider threats through its Workspace Security feature, which is an optional paid enhancement available for all subscription tiers. The Insider Threat Detection tool generates notifications for designated applications, websites, and keywords, captures screenshots upon triggering events, and presents a chronological timeline detailing the logs associated with each incident. This feature can be activated exclusively for the employees involved in a specific investigation. Additionally, alerts for policy compliance identify unauthorized applications, unapproved AI tools, and access outside of regular hours, along with a daily summary that highlights the most frequently violated rules. The Activity Logs provide a detailed, time-stamped account of user actions at both the application and webpage levels, which can be filtered by individual, team, or date, allowing for in-depth analysis of any session. Alerts are restricted to the manager who set them up, and access controls based on roles ensure that only authorized personnel can view each investigation’s details.

Not specified

Process Intelligence

Not specified

Process Mining

Not specified

Project Tracking

Insightful automates the tracking of time spent on projects and tasks by monitoring computer usage, eliminating the need for manual timers. Users can either create projects and tasks directly within Insightful or synchronize them from other project management platforms like Jira and Asana, with time logged automatically attributed to the relevant projects. Comprehensive reports provide insights into time allocation based on project, task, team, and individual employee metrics. Billable rates can be applied to the recorded hours, allowing for a comparison of income versus labor costs for each project, and clients can gain visibility into the time dedicated to their projects. Any manual time entries require approval and are documented in an audit trail. Utilization and workload reports help identify which teams have the capacity to take on additional work. Users can export project time data as CSV files, schedule email reports, or integrate with BI tools through various options, including the API, MCP server, or data warehouse integrations add-on.

Not specified

Remote Work

The Insightful records function similarly for remote, hybrid, and in-office workers, even across virtual platforms like Citrix. Location Insights analyzes productive versus work hours during office, remote, and hybrid days at both team and organizational levels, adhering to thresholds determined by the company. The Communication Report provides a breakdown of daily time allocation between communication and focused work, distinguishing between scheduled meetings and spontaneous calls, while also tracking messaging patterns throughout the day, including after hours. Productivity Trends illustrate the evolution of productive time and utilization among distributed teams over time. Attendance is automatically tracked through user activity, work schedules, or connections via the office network or VPN. A real-time dashboard offers visibility into who is currently working, and employees can access their individual metrics through a personalized dashboard.

Employee Monitoring
Live Chat

Time & Attendance

Insightful integrates time tracking and attendance management specifically designed for teams operating on computers. It automatically logs clock-in and clock-out times based on user activity, predetermined work schedules, office network or VPN access, or manual input. Breaks and offline durations are tracked independently, while timesheets are generated automatically from the collected data. The Shift Scheduling feature assesses each scheduled shift against actual clock-in and clock-out records, taking into account tardiness, breaks, and approved time off, while Schedule Adherence measures adherence to scheduled shifts. Unapproved absences trigger alerts for quick attention. Any manual time entries require approval from designated approvers and are preserved in a permanent audit log. Time-off requests can be synced from HR systems or directly recorded within Insightful. Time can be allocated by project and task for client billing purposes, and timesheets can be exported as CSV files or emailed for payroll processing. The Workstation Mode accommodates shared computers, and it is compatible with virtual desktop environments like Citrix.

Not specified

Time Tracking

Insightful automatically tracks work hours through its desktop application, eliminating the need for timers or manual timesheet entries. It allocates time to specific projects and tasks according to the work performed, allowing users to create or synchronize projects and tasks with project management tools like Jira and Asana. The application displays each employee's activity as a combination of active and idle time, along with a timeline of applications and websites utilized. For offline work, users can manually input hours, which are flagged distinctly, submitted for approval, and stored in a comprehensive audit trail. Billable rates can be assigned to logged hours, enabling a clear comparison of income against labor costs for each project. Clients can also be granted access to view the time spent on their respective projects. Timesheets, project durations, and utilization reports can be exported in CSV format, scheduled for email delivery, or accessed via the API and MCP server. Insightful is compatible with Windows, macOS, Linux, and virtual desktop environments like Citrix.

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management

Workforce Management

Insightful's workforce analytics provide in-depth insights into capacity, utilization, and the allocation of work hours among computer-based teams. The Productivity Trends feature allows users to analyze productive time and utilization over any selected period, comparing it to the previous timeframe of up to six months, and highlights the top teams, individuals, and applications contributing to these changes. Utilization metrics for each team are derived using one of four distinct formulas: Standard Hours, Scheduled Hours, Work Hours, or Active Hours. The Capacity Analysis and Workload Distribution components identify teams with available capacity, while Workload Distribution assesses the number of team members who are overutilized, adequately utilized, or underutilized based on predefined thresholds. The Communication Report categorizes the workday into dedicated communication time and focus time, differentiating between scheduled meetings and spontaneous calls, and provides a breakdown of meetings by type, size, and frequency. Additionally, the AI Adoption Report tracks daily AI engagement and adoption rates for each team, while Location Insights evaluates the dynamics between office-based, remote, and hybrid workdays.

Scheduling
Time & Attendance
Variable Workforce

Categories and Features

Popular Alternatives

Hubstaff Reviews & Ratings

Hubstaff

4.4 out of 5 stars

Popular Alternatives

iGrafx Process360 Live Reviews & Ratings

iGrafx Process360 Live

iGrafx
4.7 out of 5 stars
DeskTime Reviews & Ratings

DeskTime

4.5 out of 5 stars
Nintex Process Platform Reviews & Ratings

Nintex Process Platform

Nintex
4.0 out of 5 stars
Monitask Reviews & Ratings

Monitask

4.8 out of 5 stars
SAP Signavio Reviews & Ratings

SAP Signavio

SAP
2.0 out of 5 stars
EZFlow Reviews & Ratings

EZFlow

EPSoft
Nividous Reviews & Ratings

Nividous

Nividous Software Solutions