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What is Instinct Science?

Instinct stands out as a groundbreaking software solution that significantly improves outcomes in the field of veterinary care. Our growing platform boosts the operational efficiency of veterinary hospitals, prioritizes patient safety, and maximizes revenue potential. As an independent workflow system, it acts as the pivotal center for managing patient care, effortlessly digitizing treatment processes for both outpatient and inpatient cases. It features an all-inclusive electronic medical records and practice management system built on our meticulously designed treatment planning framework. Furthermore, our distinctive e-prescribing module links veterinary clinics with pharmacies, streamlining the processes of prescriptions and refills. By simplifying documentation, your team can dedicate more time to delivering high-quality care instead of being overwhelmed by paperwork. Through this innovative approach to chart writing, crafted by veterinary professionals, documenting care transforms into a quick, comprehensive, and satisfying task. Moreover, effective planning for outpatient treatments is essential in improving the quality of visits across emergency, specialty, or general practice environments.

What is FetchIt?

Fetchit is a user-friendly software that promptly retrieves client data as soon as a call is received. By seamlessly integrating with your Practice Management Software (PMS) and telecommunication systems, it presents a patient's comprehensive chart the moment the phone rings. Utilizing this innovative solution can save significant time, improve customer service, and foster enduring relationships that lead to repeat business. Typically, users experience an average time savings of 37 seconds per call due to instant access to charts. Additionally, the software facilitates easy updates or creation of customer data while on calls, enhancing operational efficiency. It also supports improved staff scheduling by offering insights into call volumes during specific periods or for particular customer service representatives. With timely notifications, client information is readily accessible within your PMS, ensuring that by the time you finish your greeting, the patient's chart and necessary details are on hand for effective assistance. If a customer is not located in your database, you can quickly copy their contact information to either establish a new chart or update an existing one, guaranteeing a smooth experience for both your staff and clients alike. This functionality not only streamlines workflows but also significantly boosts the overall effectiveness of managing client interactions, leading to a more productive work environment.

Media

Media

Integrations Supported

Integrations Supported

3CX
AVImark
Cornerstone Software
Digitail
FreeSWITCH
Impromed
RingCentral Automatic Call Recording
Star2Star
Vonage Contact Center

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Instinct

Company Location

United States

Company Website

www.instinct.vet/

Company Facts

Organization Name

FetchIt

Date Founded

2017

Company Location

United States

Company Website

www.fetchitdata.com

Categories and Features

Veterinary

Not specified

Categories and Features

Call Tracking

Not specified

Veterinary

Not specified

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