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ArryvedArryved is the purpose-built operating system for modern craft beverage businesses. Designed for breweries, cideries, distilleries, and taproom-forward venues, our platform brings every revenue channel into one connected ecosystem. Our POS powers fast, flexible service; Brewery Management aligns production and costs; Web Solutions drive branded online shopping and website engagement; and in-house payment processing keeps transactions simple and secure. Arryved bridges front- and back-of-house operations so teams can focus on craft, community, and exceptional hospitality.
What is Instio GEM?
Improving the experience for guests requires clear and efficient communication at all stages of their visit. The Instio GEM automated communication platform plays a crucial role in this process by automatically sending timely messages to guests, which greatly enhances their overall satisfaction. By connecting operations teams with guests through various channels such as SMS, email, and in-app messaging, the platform simplifies the communication process. You can create automated responses for routine interactions that typically take up a lot of your time, ensuring they are sent out based on the triggers you set. Furthermore, this system allows for the automation of key communications, such as providing check-in and check-out instructions and sending personalized messages for special occasions like birthdays or anniversaries, along with follow-up sequences that include review requests. Ultimately, this thorough strategy not only boosts operational efficiency but also cultivates a more tailored experience for every guest, making their stay memorable. By investing in such a system, businesses can ensure they are meeting the evolving expectations of their clientele.
What is Grace?
Initiate your outreach today to connect with guests at the perfect time. Enable them to communicate through their preferred messaging apps, including WhatsApp, Viber, Line, SMS, and Facebook Messenger, to interact with the hotel. Craft a distinctive and personalized communication experience that truly makes an impression. Handle multi-language conversations and various requests seamlessly from a single platform. Grace allows multiple staff members to support guests simultaneously, each using their own devices while remaining fully integrated with the PMS. Critical guest information is easily accessible to the team, ensuring it is updated accurately when needed. By improving your engagement efforts, Grace not only boosts guest satisfaction but also provides essential analytical insights that can enhance service delivery. Your property's main landline is converted into a verified WhatsApp number, assuring guests of reliable communication. This system simplifies interactions, enabling you to keep guests informed, resolve their questions, share visuals, and even assess their emotional responses, thereby nurturing a deeper connection. Ultimately, this forward-thinking communication strategy not only streamlines operational processes but also fosters a welcoming environment that encourages repeat visits from guests, making them feel valued and appreciated. As a result, you position your hotel as a leader in guest relations, setting a new standard for hospitality excellence.
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Online Training
Training Options
Documentation Hub
Online Training
On-Site Training
Company Facts
Organization Name
Instio
Date Founded
2015
Company Location
India
Company Website
instio.co/guest-messaging/
Company Facts
Organization Name
Nevotek
Date Founded
2001
Company Location
United States
Company Website
www.nevotek.com/grace
Categories and Features
Guest Messaging
Not specified
Categories and Features
Guest Messaging
Not specified