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What is InteGreat Web Services?

InteGreat Web Services enhances the interaction experience with Collabrance and GreatAmerica by allowing users to stay within their primary business management platforms. Working alongside ConnectWise, Collabrance has introduced a ticketing integration that allows Managed Service Providers (MSPs) to smoothly transfer tickets back and forth with Collabrance. This integration promotes a more effective and collaborative approach to resolving customer IT challenges, enabling both parties to collaborate on the same ticket when needed. The system guarantees consistent information replication, ensuring that customer data is viewed in a unified manner. A newly added field for the Collabrance Ticket Number permits users to efficiently track and manage customer tickets and related activities. This secure platform supports the exchange of information and insights, greatly minimizing errors and misunderstandings by allowing simultaneous collaboration on the same ticket across various systems. Moreover, it provides automatic real-time updates and shares essential customer information, covering vital details like the company name, Collabrance Ticket Number, pertinent notes, configuration name, current status, site, and contact information. Overall, this integration not only optimizes operational workflows but also significantly improves the customer service experience by enabling faster and more accurate responses. Ultimately, the collaboration between these platforms aims to create a more seamless experience for both service providers and their customers.

What is Apache Camel?

Apache Camel serves as a robust open-source integration framework that enables the smooth interconnection of various systems involved in data consumption or generation. It incorporates a wide range of Enterprise Integration Patterns, as outlined in the acclaimed work by Gregor Hohpe and Bobby Woolf, while also embracing contemporary patterns that align with microservice architectures, thus providing effective solutions for your integration needs using proven best practices. The framework can function autonomously or be embedded as a library within environments like Spring Boot, Quarkus, application servers, and cloud infrastructures. Moreover, Camel's subprojects are crafted to enhance your efficiency further. With a rich assortment of hundreds of components at your disposal, it facilitates connections to databases, message queues, APIs, and virtually any other entity you may need to interact with. In addition, Apache Camel supports around 50 data formats, allowing for seamless message conversion across diverse formats while also accommodating industry-standard formats from various sectors such as finance, telecommunications, healthcare, and more. This remarkable adaptability positions Apache Camel as a formidable asset for any integration endeavor, guaranteeing both flexibility and efficiency in managing intricate data specifications. With its extensive capabilities, users can confidently tackle complex integration challenges across diverse environments.

Media

Media

Integrations Supported

Apache CXF
Apache Kafka
Apache ServiceMix
AtlasMap
Citrus
ConnectWise PSA
Karaf
Mescedia
Mojaloop
New Relic
PortX

Integrations Supported

Apache CXF
Apache Kafka
Apache ServiceMix
AtlasMap
Citrus
ConnectWise PSA
Karaf
Mescedia
Mojaloop
New Relic
PortX

API Availability

Has API

API Availability

Has API

Pricing Information

$110 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Collabrance

Date Founded

2009

Company Location

United States

Company Website

www.collabrance.com/what-we-do/resources/integreat

Company Facts

Organization Name

Apache Software Foundation

Date Founded

1999

Company Location

United States

Company Website

camel.apache.org

Categories and Features

Enterprise Service Bus (ESB)

Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging

Categories and Features

Enterprise Service Bus (ESB)

Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

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