Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is InteGreat Web Services?
InteGreat Web Services enhances the interaction experience with Collabrance and GreatAmerica by allowing users to stay within their primary business management platforms. Working alongside ConnectWise, Collabrance has introduced a ticketing integration that allows Managed Service Providers (MSPs) to smoothly transfer tickets back and forth with Collabrance. This integration promotes a more effective and collaborative approach to resolving customer IT challenges, enabling both parties to collaborate on the same ticket when needed. The system guarantees consistent information replication, ensuring that customer data is viewed in a unified manner. A newly added field for the Collabrance Ticket Number permits users to efficiently track and manage customer tickets and related activities. This secure platform supports the exchange of information and insights, greatly minimizing errors and misunderstandings by allowing simultaneous collaboration on the same ticket across various systems. Moreover, it provides automatic real-time updates and shares essential customer information, covering vital details like the company name, Collabrance Ticket Number, pertinent notes, configuration name, current status, site, and contact information. Overall, this integration not only optimizes operational workflows but also significantly improves the customer service experience by enabling faster and more accurate responses. Ultimately, the collaboration between these platforms aims to create a more seamless experience for both service providers and their customers.
What is Apache Synapse?
Apache Synapse stands out as a highly responsive and effective Enterprise Service Bus (ESB) that prioritizes performance. Its operation is driven by a quick and asynchronous mediation engine, providing exceptional support for XML, Web Services, and RESTful frameworks. In addition to handling XML and SOAP, Synapse readily supports a variety of other content formats, such as plain text, binary, Hessian, and JSON. Thanks to its wide selection of transport adapters, it can effectively communicate across many application and transport layer protocols. At present, Synapse is compatible with numerous protocols, including HTTP/S, Mail (which covers POP3, IMAP, and SMTP), JMS, TCP, UDP, VFS, SMS, XMPP, and FIX. The PassThrough HTTP transport feature is particularly noteworthy, as it guarantees superior performance for all mediation scenarios, facilitating rapid and low-latency processing of HTTP requests. This flexibility allows for the efficient handling of a large number of simultaneous inbound (from client to ESB) and outbound (from ESB to server) connections. Furthermore, the engine is equipped to intelligently interpret message content, utilizing built-in content awareness and a shared buffer system for optimal data management. Consequently, Apache Synapse emerges as a powerful and versatile solution for tackling the integration challenges faced by contemporary enterprises. Its capacity for handling diverse protocols and content types further solidifies its role in the ever-evolving landscape of enterprise solutions.
API Availability
Has API
API Availability
Has API
Pricing Information
$110 per user per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Collabrance
Date Founded
2009
Company Location
United States
Company Website
www.collabrance.com/what-we-do/resources/integreat
Company Facts
Organization Name
Apache Software Foundation
Date Founded
1999
Company Location
United States
Company Website
synapse.apache.org
Categories and Features
Enterprise Service Bus (ESB)
Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging
Categories and Features
Enterprise Service Bus (ESB)
Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging