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Ratings and Reviews 0 Ratings
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What is InteGreat Web Services?
InteGreat Web Services enhances the interaction experience with Collabrance and GreatAmerica by allowing users to stay within their primary business management platforms. Working alongside ConnectWise, Collabrance has introduced a ticketing integration that allows Managed Service Providers (MSPs) to smoothly transfer tickets back and forth with Collabrance. This integration promotes a more effective and collaborative approach to resolving customer IT challenges, enabling both parties to collaborate on the same ticket when needed. The system guarantees consistent information replication, ensuring that customer data is viewed in a unified manner. A newly added field for the Collabrance Ticket Number permits users to efficiently track and manage customer tickets and related activities. This secure platform supports the exchange of information and insights, greatly minimizing errors and misunderstandings by allowing simultaneous collaboration on the same ticket across various systems. Moreover, it provides automatic real-time updates and shares essential customer information, covering vital details like the company name, Collabrance Ticket Number, pertinent notes, configuration name, current status, site, and contact information. Overall, this integration not only optimizes operational workflows but also significantly improves the customer service experience by enabling faster and more accurate responses. Ultimately, the collaboration between these platforms aims to create a more seamless experience for both service providers and their customers.
What is Unisys ClearPath Forward?
The global landscape is perpetually shifting, with an increase in customer demands and user preferences occurring alongside the development of new regulatory standards. As technological progress continues and fresh challengers enter the arena, it becomes crucial to react quickly to these evolving obstacles. To stay ahead in the market, one must utilize specialized knowledge that enhances the capabilities of your ClearPath Forward® ecosystem. Collaborating with Unisys enables you to preserve the integrity of your dependable ClearPath Forward environment while also modernizing your applications to include state-of-the-art digital and cloud-native features, all while ensuring seamless operations. You will have access to a diverse range of deployment solutions, from integrated systems to public cloud options, along with services designed to alleviate concerns related to migration, staffing, and operations. For organizations that consider aspects such as security, resilience, availability, and scalability as paramount, Unisys stands out as the perfect ally. Furthermore, by enrolling in ClearPath Forward Connection, you will remain updated on the latest innovations in ClearPath Forward platforms and additional offerings, which will further guarantee your organization stays at the cutting edge of industry advancements. This partnership not only enhances operational efficiency but also fosters a culture of continuous improvement and adaptation to the evolving technological landscape.
Integrations Supported
Amazon Web Services (AWS)
ConnectWise PSA
Google Cloud Platform
Microsoft 365
Microsoft Azure
ServiceNow
Unisys ClearPath Forward MCP
Unisys ClearPath Forward OS 2200
Integrations Supported
Amazon Web Services (AWS)
ConnectWise PSA
Google Cloud Platform
Microsoft 365
Microsoft Azure
ServiceNow
Unisys ClearPath Forward MCP
Unisys ClearPath Forward OS 2200
API Availability
Has API
API Availability
Has API
Pricing Information
$110 per user per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Collabrance
Date Founded
2009
Company Location
United States
Company Website
www.collabrance.com/what-we-do/resources/integreat
Company Facts
Organization Name
Unisys
Company Location
United States
Company Website
www.unisys.com/solutions/enterprise-computing-solutions/
Categories and Features
Enterprise Service Bus (ESB)
Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging
Categories and Features
Enterprise Service Bus (ESB)
Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging
Infrastructure-as-a-Service (IaaS)
Analytics / Reporting
Configuration Management
Data Migration
Data Security
Load Balancing
Log Access
Network Monitoring
Performance Monitoring
SLA Monitoring