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Ratings and Reviews 0 Ratings
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What is InteGreat Web Services?
InteGreat Web Services enhances the interaction experience with Collabrance and GreatAmerica by allowing users to stay within their primary business management platforms. Working alongside ConnectWise, Collabrance has introduced a ticketing integration that allows Managed Service Providers (MSPs) to smoothly transfer tickets back and forth with Collabrance. This integration promotes a more effective and collaborative approach to resolving customer IT challenges, enabling both parties to collaborate on the same ticket when needed. The system guarantees consistent information replication, ensuring that customer data is viewed in a unified manner. A newly added field for the Collabrance Ticket Number permits users to efficiently track and manage customer tickets and related activities. This secure platform supports the exchange of information and insights, greatly minimizing errors and misunderstandings by allowing simultaneous collaboration on the same ticket across various systems. Moreover, it provides automatic real-time updates and shares essential customer information, covering vital details like the company name, Collabrance Ticket Number, pertinent notes, configuration name, current status, site, and contact information. Overall, this integration not only optimizes operational workflows but also significantly improves the customer service experience by enabling faster and more accurate responses. Ultimately, the collaboration between these platforms aims to create a more seamless experience for both service providers and their customers.
What is Fiorano Hybrid Integration Platform (HIP)?
Create a robust and adaptable message-driven enterprise backplane that promotes distributed and parallel data flows among various endpoints to guarantee dynamic scalability and extensibility. The Fiorano Hybrid Integration Platform (HIP) equips integration specialists and application developers within organizations to rapidly establish a lightweight yet powerful IT infrastructure backbone, facilitating asynchronous information exchange across the broader enterprise. By integrating multiple systems—whether cloud-based or on-premises—Fiorano HIP blends the flexibility of cloud solutions with the security of local architectures and the computational power of diverse executions. This integration allows organizations to quickly adapt to changing market conditions by adopting a scalable and dynamic framework. Additionally, it improves information flow and streamlines processes, resulting in increased efficiency and productivity levels. By utilizing real-time data availability, departments can make decisions more swiftly, allowing businesses to effectively respond to the shifting demands of their clients, thereby promoting a more agile and responsive enterprise. Ultimately, Fiorano HIP not only enhances operational capabilities but also strategically positions organizations for future growth and innovation, paving the way for continued success in an evolving landscape. Embracing this platform ensures that organizations are well-equipped to tackle the complexities of modern business challenges.
Integrations Supported
ConnectWise PSA
API Availability
Has API
API Availability
Has API
Pricing Information
$110 per user per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Collabrance
Date Founded
2009
Company Location
United States
Company Website
www.collabrance.com/what-we-do/resources/integreat
Company Facts
Organization Name
Fiorano Software
Date Founded
1995
Company Location
United States
Company Website
www.fiorano.com/products/fiorano_hybrid_integration
Categories and Features
Enterprise Service Bus (ESB)
Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging
Categories and Features
Enterprise Service Bus (ESB)
Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services