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What is InteGreat Web Services?
InteGreat Web Services enhances the interaction experience with Collabrance and GreatAmerica by allowing users to stay within their primary business management platforms. Working alongside ConnectWise, Collabrance has introduced a ticketing integration that allows Managed Service Providers (MSPs) to smoothly transfer tickets back and forth with Collabrance. This integration promotes a more effective and collaborative approach to resolving customer IT challenges, enabling both parties to collaborate on the same ticket when needed. The system guarantees consistent information replication, ensuring that customer data is viewed in a unified manner. A newly added field for the Collabrance Ticket Number permits users to efficiently track and manage customer tickets and related activities. This secure platform supports the exchange of information and insights, greatly minimizing errors and misunderstandings by allowing simultaneous collaboration on the same ticket across various systems. Moreover, it provides automatic real-time updates and shares essential customer information, covering vital details like the company name, Collabrance Ticket Number, pertinent notes, configuration name, current status, site, and contact information. Overall, this integration not only optimizes operational workflows but also significantly improves the customer service experience by enabling faster and more accurate responses. Ultimately, the collaboration between these platforms aims to create a more seamless experience for both service providers and their customers.
What is Global Ticket?
Our primary focus is on improving your customer experience while providing the most efficient technical solutions for your online ticketing requirements. As industry leaders and innovators, we proudly represent Global Ticket. Our company delivers a wide-ranging online ticketing service specifically designed for museums, theme parks, and zoos. The platform is crafted to be intuitive, guaranteeing a smooth ticket purchasing process for your guests. Visitors will benefit from a straightforward interface that highlights your ticket offerings and includes integrations with all major cash register systems. With over 150 payment options to choose from, your audience can select what suits them best. Additionally, you'll gain essential insights into visitor data, such as attendance figures and peak times for visits. Our service also encompasses features like ticket limits, date selections, and timeslot reservations. The advanced reservation system we provide accommodates group bookings and allows for tour guides to be associated with specific reservations. Moreover, you can enhance the visibility of your tickets through our extensive international reseller network, which features more than 25 diverse sales channels. Schools can easily reserve and purchase tickets online, making the process seamless for educators as well. In summary, our platform is meticulously designed to streamline every facet of ticket sales and reservations, ensuring both efficiency and satisfaction for all users. By utilizing our services, you can elevate your ticketing operations to new heights while maintaining a focus on customer-centric solutions.
Integrations Supported
ConnectWise PSA
API Availability
Has API
API Availability
Has API
Pricing Information
$110 per user per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Collabrance
Date Founded
2009
Company Location
United States
Company Website
www.collabrance.com/what-we-do/resources/integreat
Company Facts
Organization Name
Global Ticket
Company Location
Netherlands
Company Website
www.globalticket.nl
Categories and Features
Enterprise Service Bus (ESB)
Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging
Categories and Features
Museum
Collections Management
Event Management
Exhibit Management
Gift Shop POS
Grant Management
Insurance Management
Membership Management
Ticketing
Ticketing
Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets
