Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is InteGreat Web Services?
InteGreat Web Services enhances the interaction experience with Collabrance and GreatAmerica by allowing users to stay within their primary business management platforms. Working alongside ConnectWise, Collabrance has introduced a ticketing integration that allows Managed Service Providers (MSPs) to smoothly transfer tickets back and forth with Collabrance. This integration promotes a more effective and collaborative approach to resolving customer IT challenges, enabling both parties to collaborate on the same ticket when needed. The system guarantees consistent information replication, ensuring that customer data is viewed in a unified manner. A newly added field for the Collabrance Ticket Number permits users to efficiently track and manage customer tickets and related activities. This secure platform supports the exchange of information and insights, greatly minimizing errors and misunderstandings by allowing simultaneous collaboration on the same ticket across various systems. Moreover, it provides automatic real-time updates and shares essential customer information, covering vital details like the company name, Collabrance Ticket Number, pertinent notes, configuration name, current status, site, and contact information. Overall, this integration not only optimizes operational workflows but also significantly improves the customer service experience by enabling faster and more accurate responses. Ultimately, the collaboration between these platforms aims to create a more seamless experience for both service providers and their customers.
What is IBM webMethods?
Create cohesive experiences for every user by utilizing a powerful enterprise-level iPaaS integration that accommodates any service, location, and preferred method.
Many businesses encounter difficulties due to the diverse array of platforms, systems, and integrations they use, resulting in a complicated network of connectivity challenges. IBM® webMethods presents a hybrid integration platform as a service (iPaaS) that aims to alleviate this complexity. It empowers you to securely handle applications, APIs, B2B transactions, and files across various environments, all while minimizing expenses tied to product launches and market entry without the need for significant technological changes.
Enhance your integrations to swiftly respond to pressing business demands and guarantee the provision of outstanding customer experiences. By adopting such a robust platform, organizations can improve their operational effectiveness, drive innovation across different industries, and position themselves for long-term success. This integration solution not only streamlines processes but also fosters an environment that encourages creative problem-solving and collaboration.
API Availability
Has API
API Availability
Has API
Pricing Information
$110 per user per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Collabrance
Date Founded
2009
Company Location
United States
Company Website
www.collabrance.com/what-we-do/resources/integreat
Company Facts
Organization Name
IBM
Date Founded
1911
Company Location
United States
Company Website
www.ibm.com/products/webmethods
Categories and Features
Enterprise Service Bus (ESB)
Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging
Categories and Features
Enterprise Service Bus (ESB)
Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services
iPaaS
AI / Machine Learning
Cloud Data Integration
Dashboard
Data Quality Control
Data Security
Drag & Drop
Embedded iPaaS
Integration Management
Pre-Built Connectors
White Label
Workflow Management