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What is FLOW?

At Intellicus, we understand that organizations focused on Business Process Management (BPM) need a modern Workforce Management (WFM) solution to keep pace with the rapidly changing expectations of their customers. Flow stands out as a cutting-edge WFM solution designed with the flexibility and features necessary to convert challenges into growth opportunities, helping BPMs strike the right balance between profitability and the escalating demand for a diverse multi-channel experience. No matter where your data resides or which systems you choose to utilize, you will achieve a thorough understanding across different locations and sources, facilitating actionable insights. By integrating AutoML into your contact center, you can swiftly and precisely forecast and plan to boost productivity. Flow equips BPMs to tackle real-world challenges, ensuring they are always ready to handle potential crises effectively. Employing machine learning allows for the strategic scheduling of the right number and types of shifts, reducing inefficiencies without the need for tedious manual intervention. By entrusting Flow with the administrative tasks of scheduling and rostering, you can concentrate on delivering outstanding service to your customers. Furthermore, you will receive crucial insights exactly when and in the format you require, empowering you to surpass every performance metric. With Flow at their disposal, BPMs can fundamentally transform their operations, enhance service quality, and foster a more responsive approach to customer needs. This evolution not only leads to improved outcomes but also positions BPMs to thrive in a competitive landscape.

What is Easy Employer?

Easy Employer is a cloud-based workforce management solution designed to streamline and automate the administration of employees across various industries. Its suite of features includes scheduling, attendance tracking, timesheet management, award interpretation, and payroll system integration. The smart rostering tool enables quick roster creation that aligns with employee availability and business needs, while also providing automatic shift assignments and real-time wage forecasts, which aid in cost-effective scheduling practices. In addition, the time and attendance feature offers precise tracking through biometric or mobile clocking options, effectively removing inconsistencies and ensuring accurate payroll disbursement. The award interpretation engine automates complex pay calculations, helping organizations comply with industry standards and significantly reducing the likelihood of payroll errors. Moreover, Easy Employer facilitates smooth integration with popular payroll and accounting software, thereby boosting operational efficiency for businesses. This all-encompassing platform ultimately allows organizations to enhance their workforce management capabilities, leading to improved time and resource efficiency while fostering a more organized workplace. As a result, companies can focus more on their core operations rather than getting bogged down by administrative tasks.

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Integrations Supported

CloudPayroll
MYOB
QuickBooks Online
Xero

Integrations Supported

CloudPayroll
MYOB
QuickBooks Online
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$8 per user/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Intellicus Technologies

Date Founded

2004

Company Location

India

Company Website

intellicus.com/flow/

Company Facts

Organization Name

Easy Employer

Company Location

Australia

Company Website

easyemployer.com.au

Categories and Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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