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What is Intelligov?

Since its founding in 2008, Intelligov Software has been delivering cloud-based 311 and CRM solutions specifically designed for municipalities. Based in Columbia, Maryland, this privately held company focuses on providing advanced 311 Call Center Software customized for city and county governments. The software can be tailored to meet your specific operational needs, whether your structure involves various departments or a unified call center. Users can design and personalize services to fit their distinct requirements, ensuring a perfect match for their operational frameworks. Our robust workflow system effectively channels service requests to the relevant departments, personnel, and external vendors based on predefined criteria, in addition to sending out custom alert emails. Furthermore, we offer bespoke mobile applications compatible with Android and iPhone that integrate with the central system for a cohesive user experience. The platform also facilitates detailed tracking of labor hours, equipment utilization, and material use for each service request, guaranteeing that all facets of service management are addressed efficiently. This comprehensive suite of features not only boosts the efficiency of service delivery for municipalities but also contributes to significant improvements in operational effectiveness, ultimately leading to better community satisfaction. With these tools, local governments can streamline their processes and respond more swiftly to the needs of their constituents.

What is False Alarm Billing and Tracking?

EnablePoint provides a wide range of alarm management solutions and software designed specifically for municipalities such as cities, counties, and villages. Our primary goal is to tailor our services to meet the unique needs of our clients, guaranteeing that we supply only the essential software and services at affordable rates that accommodate current budgetary challenges. The FAB system is equipped with features that allow for the direct importation of false alarm incidents from your Computer Aided Dispatch (CAD) system, management of permit registrations, automatic calculations of false alarm fees in accordance with local ordinances, and the capability for batch printing invoices and warning letters, along with comprehensive payment and accounts receivable processing. In addition, OARS functions as an online alarm registration platform that seamlessly integrates with FAB, providing a custom online application that closely mirrors the paper permit or registration forms required by your jurisdiction. Moreover, our WEBFAB product serves as a browser-based, unlimited license read-only version of FAB, enabling users to access data for review without making any modifications. This extensive suite of services is designed to enhance the efficiency and effectiveness of your alarm management operations, ensuring they are closely aligned with your organizational requirements. Ultimately, our commitment to innovation and client satisfaction sets us apart in the industry.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Intelligov Software

Company Website

www.intelligovsoftware.com

Company Facts

Organization Name

EnablePoint

Company Website

www.falsealarmsoftware.com

Categories and Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Categories and Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

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