Top Intelligov Alternatives

Simply Voting is an online platform designed to facilitate the management of elections in a secure and efficient manner. Whether you're overseeing a single election annually or multiple events, the intuitive and user-friendly interface enables you to launch elections swiftly. In case you have any inquiries during the process, you can take advantage of complimentary support through email and phone, allowing you to connect with knowledgeable professionals whenever needed. Additionally, Simply Voting stands out as one of the few service providers that guarantees emergency assistance, with staff available around the clock to address urgent support needs. Our dedicated team is always present to assist you throughout the entire election process. For those who prefer a hands-off approach to election management, Simply Voting provides a managed election option as an additional service. This feature ensures that our experienced staff will take care of the entire election process, including setting up the election and voter configurations, orchestrating email communications, monitoring mid-election participation, and delivering comprehensive reports on election outcomes. You can enjoy peace of mind knowing that every aspect of your election is in the capable hands of our team.

QScend Technologies, Inc. distinguishes itself as a leading provider of web-based software tailored for local and county governments, efficiently handling citizen requests. Our cutting-edge citizen request management solution has enabled a multitude of government agencies and call centers throughout the nation to improve service delivery, enhance operational efficiency, and boost performance metrics. This achievement has solidified our reputation as the preferred provider of CRM/311 software across the United States, underscoring our dedication to advancing municipal services and promoting community engagement. Furthermore, our software is designed to not only meet present needs but also to be flexible enough to adjust to the changing requirements of local governance, ensuring that it remains relevant and effective over time. Ultimately, our goal is to empower local governments to better serve their communities in a rapidly evolving landscape.

ClearForms is a comprehensive workflow management platform designed specifically for local government entities. By utilizing ClearForms, you can assist a greater number of constituents more efficiently while enhancing service accessibility and responsiveness. The software allows you to create tailored digital forms for various purposes such as permitting, licensing, service requests, and internal processes, all designed to meet the specific requirements of your community. Our cloud-based tools are intuitive and aim to boost compliance rates while minimizing the time spent on traditional paper forms and email communications. Formerly recognized as CityGrows, ClearForms continues to innovate in the realm of local government services. With our platform, local governments can streamline their operations and better meet the needs of their citizens.

TEKConnectGov provides customized software solutions for municipalities, aimed at improving the operational efficiency of city services, which in turn positively impacts local communities. With a diverse selection of modular components, cities can select features that align with their individual requirements. Residents can easily apply for, monitor, and pay for permits using a convenient online platform. Additionally, the software facilitates the handling of notifications and property-related grievances, thereby strengthening the bond between local governments and their citizens. This system highlights the significance of citizen participation as an essential resource for urban development. By adopting robust asset management strategies, municipalities can minimize downtime and cut repair costs significantly. Moreover, city staff members can manage time entries from any location, offering operational flexibility. The online facility reservation system enhances the utilization of city resources, while the complaint management feature allows for effective tracking of nuisance issues connected to particular properties or persons. Our experienced team is dedicated to optimizing workflows, minimizing paperwork, and empowering local officials. In addition, the public-facing portal seamlessly integrates with the existing city website, designed for ease of use, ensuring that applications are simple and accessible. This all-encompassing strategy not only boosts operational efficacy but also cultivates community engagement and transparency, making it easier for residents to connect with their local government. Ultimately, TEKConnectGov is committed to transforming municipal operations for the betterment of all.

Since its inception in 1982, CompuLink has been dedicated to offering customized solutions in activity-based Cost, Fund, and Project Accounting and Management, specifically designed for Public Works, as well as for Road, Street, Bridge, and Service Departments in various municipalities. The Visual R&B IMS® software is equipped with user-friendly tools that facilitate efficient management of Labor, Material, Equipment, and Contract costs, while also taking care of various types of Assets, such as Fixed and Equipment. Recognizing that you balance numerous responsibilities and oversee multiple projects while managing significant assets across wide-ranging areas, our core philosophy revolves around providing a seamless interface that allows your computer to manage complex tasks, offering one-click solutions for your convenience. With more than 20 fully integrated modules and upwards of 150 submodules, coupled with an extensive collection of over 500 pre-written reports, Visual Road & Bridge IMS® includes a built-in Report Writer that empowers you to generate tailored reports that meet your unique requirements. This all-encompassing suite is meticulously crafted to simplify project management processes and significantly boost the efficiency of your operations, ensuring that you can focus on what truly matters. Additionally, our commitment to continuous improvement means we are always evolving our suite to meet the changing needs of public sector management.

We improve the connections between governmental bodies and utilities for the greater good of all citizens, exemplifying the principle that Smart Cities Benefit All. Utilizing advanced technology within the public sector allows for simplified bill payment processes tailored to the diverse needs of residents. Individuals should have the freedom to manage their payments, request services, or obtain information using their preferred methods, whether that be online, via phone, at a self-service kiosk, or in-person with a cashier. We tackle the various obstacles present in the public sector, offering solutions that enhance both simple transactions and complex procedures, from paying water bills to submitting applications for homestead deductions. Our digital and integrated tools not only improve data management but also optimize the experiences of staff members. The flexible nature of our government technology allows for quick adaptations to new regulations, resulting in better outcomes and enhanced user satisfaction. Across the United States, numerous cities, counties, and utility companies are leveraging citybase technology to promote fair debt collection practices, speed up payment processes, and provide customized service delivery options. Our team mirrors the accessibility of our technology, showing a real dedication to creating seamless and effective interactions for every user involved. By focusing on user experience, we strive to make civic engagement not only more accessible but also more enjoyable for all participants. Ultimately, our mission is to empower communities through innovative solutions that foster collaboration and transparency.

Reveal Management Services, Inc., located in Kansas, is a company focused on technology and operations management. We provide a wide array of services, including contract management and software development, with the goal of improving transportation efficiency, performance, and productivity while reducing operating and labor costs through our advanced technology and services. Founded in 2008 and still privately held, Reveal delivers technology solutions specifically designed for both transportation agencies and private organizations, such as non-emergency medical transportation (NEMT) providers. Created by operations experts for those in the field, our software emphasizes user-friendliness and resolves issues that many other technological solutions fail to address. By concentrating on customized technology solutions that cater to the unique transportation needs of our clients, Reveal adds substantial value for a broad spectrum of clients, ranging from small transit agencies to large transit operations and private contractors, ensuring that their distinct needs are effectively fulfilled. Our deep understanding of the transportation industry empowers us to remain innovative and deliver exceptional service that consistently meets and exceeds client expectations. Ultimately, our goal is to forge lasting partnerships with our clients by providing them with the tools they need to thrive in a competitive landscape.

EnablePoint provides a wide range of alarm management solutions and software designed specifically for municipalities such as cities, counties, and villages. Our primary goal is to tailor our services to meet the unique needs of our clients, guaranteeing that we supply only the essential software and services at affordable rates that accommodate current budgetary challenges. The FAB system is equipped with features that allow for the direct importation of false alarm incidents from your Computer Aided Dispatch (CAD) system, management of permit registrations, automatic calculations of false alarm fees in accordance with local ordinances, and the capability for batch printing invoices and warning letters, along with comprehensive payment and accounts receivable processing. In addition, OARS functions as an online alarm registration platform that seamlessly integrates with FAB, providing a custom online application that closely mirrors the paper permit or registration forms required by your jurisdiction. Moreover, our WEBFAB product serves as a browser-based, unlimited license read-only version of FAB, enabling users to access data for review without making any modifications. This extensive suite of services is designed to enhance the efficiency and effectiveness of your alarm management operations, ensuring they are closely aligned with your organizational requirements. Ultimately, our commitment to innovation and client satisfaction sets us apart in the industry.

GovClarity® is a cloud-based mapping solution tailored for real estate, enabling municipalities and counties to easily access, integrate, visualize, and share geographical information with both colleagues and the public, all without requiring a GIS degree. Leveraging SpatialStream®, GovClarity presents SmartParcels®, a robust nationwide parcel database that links over 300 property and tax details to specific parcel boundaries and includes additional ready-to-map content. With a rich array of data and proven best practice workflows pre-installed, users can begin utilizing the platform immediately upon registration. As your requirements grow, GovClarity evolves with you; you have the capability to upload custom data or third-party resources through a user-friendly drag-and-drop interface and customize workflows to match your unique processes. Furthermore, our Professional Services team is dedicated to helping you tailor your GovClarity experience, ensuring it meets the distinct needs of your county or city, thereby boosting your operational effectiveness. This adaptability positions GovClarity not only as a technological tool but also as an essential partner in the data management endeavors of your local government, fostering a more informed and engaged community. The ongoing support and customization options enhance the overall user experience, making data-driven decision-making more accessible than ever.

ACCEO Municipal is designed to improve the essential services that residents rely on, providing a variety of solutions that are crucial for effective municipal administration and meeting the unique needs of each city manager. This all-encompassing software suite features a centralized accounting system, intricate management of property and asset data, sophisticated tools for recreation management, and resources for maintaining established regulations and assisting city clerks. By utilizing ACCEO Municipal, municipalities can proficiently oversee every facet of their operations. Discover the wide range of features and capabilities that ACCEO Municipal offers. Embrace the digital evolution of your municipality and join the smart city initiative with the cutting-edge software solutions from PG Solutions! For more than forty years, PG has consistently been a reliable partner for municipal leaders, fostering innovation and achievement. Delve into our extensive product lineup, customized to address the diverse requirements of your community, and let's collaborate to elevate the effectiveness of your municipality even further! Together, we can pave the way for a brighter future.

CitySuite has been created to offer a contemporary software solution specifically designed for local government and utility industries. With CitySuite Software, users can efficiently manage various processes, including Sales Tax, Utility Billing, Financials, Payroll, Human Resources, and Community Development, while benefiting from cutting-edge technologies that promote customer self-service through our Citizen Access Portal. If you are looking for a web-based Enterprise Resource Planning solution built with advanced technology, CitySuite stands out as the perfect option. Our flexible and open architecture guarantees that our software components can effortlessly integrate with existing systems, allowing them to operate smoothly within the frameworks of municipal clients. Numerous local government and utility organizations choose us to fully replace their outdated Enterprise Resource Planning (ERP) systems, while many others prefer to enhance their existing setups by adding one or more of our specialized modules, resulting in improved efficiency and effectiveness in their operations. Our dedication to innovation and adaptability positions us as a leading partner in this rapidly changing digital environment, ensuring that our clients are always equipped to meet the demands of the future. Whether you're seeking a complete overhaul or just a few enhancements, CitySuite can help pave the way for a more efficient operational landscape.

The cornerstone of improving solutions is found in the End-to-End Utility Modules, which effectively merge with the crucial internal functions necessary for municipalities, educational institutions, or business operations. eCity partners with cities and municipalities to lower transaction fees, offer a variety of payment methods for both in-person and online transactions, and ensure that consumers experience seamless processes when making online reservations. By using a unified platform, you can streamline the payment management system for your finance department, addressing all departmental needs effortlessly. Each department is empowered to create its own tailored solution without disrupting the operations of others. When it comes to transactions in cities and municipalities, a one-size-fits-all approach simply doesn’t work! Select the most suitable solutions for your needs from the diverse array of applications available in eCity’s Cloud Suite, guaranteeing that you find the perfect fit for your unique requirements and preferences. This customized strategy not only promotes the independent success of each department but also enhances the overall effectiveness of the collective system, enabling a more cohesive operational framework.

We provide a wide range of services and solutions designed to boost customer interaction while optimizing your office workflows. Our offerings include mobile applications, iPad kiosks, web services, mail handling, and credit card processing, ensuring you have everything needed to make your everyday tasks easier. County Web is specifically designed to create a seamless online experience, facilitating smoother transactions for your customers. This platform reduces transaction times by requiring fewer clicks and page loads compared to other alternatives. Our reporting and reconciliation tools are crafted to save precious time for county personnel, developed entirely from user insights. In addition, we offer a perfect solution: a satellite courthouse location at a greatly reduced expense. By implementing satellite kiosk terminals throughout your county, you can broaden your reach beyond conventional courthouses! Our committed team takes care of all logistics and installation, enabling you to effortlessly witness an increase in renewals. Moreover, this forward-thinking strategy not only improves accessibility but also enhances community satisfaction, contributing to a more positive public perception. This comprehensive approach ensures that both your office operations and customer experiences are significantly enhanced.

Verint®'s Case Management Professional™ is a cloud-based platform designed to support Citizen Engagement and Contact Center as a Service (CCaaS) applications. In terms of Citizen Engagement, the platform streamlines customer and citizen interactions across both assisted and self-service channels, facilitating engagement with a wide array of city and local government services while promoting self-service opportunities to the fullest extent. It empowers users to significantly shift service delivery to self-service options in the most frequently utilized services, thereby improving the likelihood that service requests are fulfilled promptly. When it comes to CCaaS, Verint®'s Case Management Professional™ enhances the functionality of CCaaS desktops through intelligent scripting, allowing agents to efficiently log requests and resolve account issues from a unified desktop interface. Furthermore, the logged requests can be effectively monitored and managed in accordance with established service level agreements (SLAs), ensuring a consistent and high-quality service experience. This application ultimately aids customers in boosting their First Contact Resolution (FCR) rates, which is vital for customer satisfaction and operational efficiency.

Promoting progress in key sectors such as transportation, lighting, parking, security, environmental sustainability, and infrastructure is of utmost importance. Utilizing innovations from the Internet of Things (IoT) enables cities to markedly improve service delivery and elevate the quality of life for their inhabitants. The integration of data analytics within smart city technologies is essential for guiding urban planning and future growth initiatives. By strategically incorporating technology, cities can effectively reduce energy usage, waste, and expenditures while advocating for sustainable practices. This comprehensive strategy not only leads to decreased energy consumption throughout the entire asset portfolio but also enhances operational adaptability through the use of near-real-time IoT data. Big data analytics can yield valuable insights that inform decision-making processes, while consistent maintenance of buildings and facilities can be accomplished through efficient scheduling practices. Moreover, switching to LED lighting presents a viable solution for significantly diminishing energy usage and lowering CO2 emissions. Additionally, a centralized management system that leverages near-real-time data across various facilities can optimize operations. Ultimately, a robust and adaptable program gives building operators the tools necessary to proactively monitor and enhance efficiency, thereby promoting long-term sustainability and effective operations. By focusing on these strategies, cities can not only advance towards a smarter future but also foster a more sustainable environment for generations to come.

Imagining the future city requires the adoption of sophisticated data visualization and management tools that facilitate the analysis of data streams, support the management and oversight of various systems, and prioritize the safeguarding of the environment, urban infrastructure, investments, and, most importantly, the well-being of residents. By creating a digital twin, city officials and department leaders can quickly act on real-time data, which is vital for improving the urban experience that contemporary cities aim to provide. This cutting-edge smart city data visualization and management platform empowers urban planners, department heads, and government entities to significantly reduce infrastructure costs and service demands. With its advanced features, the platform allows for comprehensive monitoring of all systems and their interconnections, equipped with established alerts that promote proactive management of city infrastructure components such as streetlights, surveillance systems, public transportation, road conditions, and beyond, all while decreasing the need for staffing through innovative Digital Twin technology. In the end, this strategy not only boosts operational efficiency but also cultivates a safer and more adaptive urban setting for every citizen. Moreover, the integration of such technologies promises to enhance community engagement and improve the overall quality of life in urban spaces.

You have the ability to oversee personnel information, training records, and inventory management as you see fit. Important details, including expiration dates for CPR and EMS certifications, mask fit test outcomes, annual physical health documents, and driver's license particulars such as class and expiration, can all be accessed, reviewed, and printed for insurance purposes. Moreover, the system facilitates the creation of photo ID badges and accountability tags for every team member. It maintains an extensive log of all Fire/EMS incidents, drills, meetings, training sessions, and other relevant activities, which can be customized to align with the unique needs of your fire department. Each person’s record includes the necessary 8-hour annual safety training mandated by OSHA. Additionally, you can generate detailed reports for the entire department or specific individuals, providing a summary of the total calls responded to. The system also monitors adherence to OSHA’s minimum safety training requirements for each member throughout the year, ensuring that everyone stays compliant. All reports created can be printed and submitted to relevant authorities, promoting transparency and adherence to regulations. This efficient system not only keeps records current but also significantly enhances overall operational effectiveness and safety measures. By having these resources at your disposal, you can ensure that your team is well-prepared and compliant with necessary regulations.

Perform field inspections with the aid of flexible checklists while referencing your chosen codebooks. Make it a priority to follow up on any violations and optimize the scheduling of routine inspections through automation. Manage the daily influx of complaints, permit applications, inspections, and zoning variance requests. Develop proactive pre-incident plans that aid responders in effectively managing emergencies within their assigned facilities. Oversee the essential prerequisites, evaluations, certifications, and ongoing training necessary for department personnel. Establish a management system for canine handlers to accurately log their training sessions and exercises with their dogs. Supervise the inventory of weapons and ensure the qualification processes for the officers in your department are up to standard. Leverage commercially available software specifically designed to assist municipal, county, and state departments. Our solutions rank among the most reputable in the industry, created with a commitment to compliance with industry standards, best practices, and valuable insights from active users. These tools not only improve operational efficiency but also guarantee adherence to regulatory mandates, thereby fostering a more effective working environment. By integrating these systems, departments can streamline their processes and enhance the overall quality of service provided to the community.

JustFOIA offers a user-friendly solution for handling records requests, managing every step from initiation to completion. Let's delve into the features that simplify the request processing experience on JustFOIA. The platform provides adaptable web-based forms that can be customized to meet the unique needs of your organization, enabling unlimited variations for different types of requests. Users can create new workflows for requests that allow for the delegation of both tailored and standard tasks to designated individuals or departments. In-app collaboration aids in the efficient completion of tasks, securing necessary approvals, processing and redacting the requested materials, and safely delivering them to the requester without any hassle. Thanks to these workflows, your ability to optimize the process is only as limited as your imagination. Throughout the entire request management process, communication across all relevant departments is seamless, guaranteeing that every required step is addressed. Moreover, your organization can recover costs related to the time and resources utilized for each request, which further boosts the effectiveness of the system. This all-encompassing strategy not only enhances workflow efficiency but also promotes transparency and accountability within your records management operations. Furthermore, by leveraging these advanced features, organizations can significantly improve their overall responsiveness to public inquiries.

Fire Files™ is a complete records management solution tailored for investigations focused on fire incidents, arson, bomb threats, and law enforcement activities. Over the past ten years, it has gained traction among various municipal, county, and state agencies, helping to enhance their investigative case management and reporting tasks. Empower your investigators with essential tools for success! With Fire Files, users can effectively oversee different elements of their cases, such as monitoring suspects, cataloging evidence, writing narratives, and storing images, all while facilitating quick report generation with a single click. Are you a Value Added Reseller (VAR) serving public safety or law enforcement clients? Boost your sales and set yourself apart from the competition with our top-tier software and IT solutions, which can lead to significant commissions and a dependable source of recurring revenue through partnerships with ALBX Solutions. Additionally, if your organization is connected with a college, university, or continuing education program that includes studies in criminal justice, public safety, fire sciences, industrial safety, risk management, or law enforcement, you’ll be excited to learn that our software is provided free of charge for use in classroom and lab environments. This offers a remarkable chance for educational institutions to enrich their programs while equipping students with practical skills in a vital sector of public service, ultimately preparing them for successful careers in the field. Embrace this opportunity to make a lasting impact on future professionals!

We help transit organizations upgrade their antiquated fare collection and CAD/AVL systems to improve efficiency, increase ridership, and provide exceptional service through high-quality, customized applications. Modeshift is a dedicated US company aimed at assisting small to mid-sized cities that are frequently overlooked by larger technology companies. By merging mobile ticketing and trip planning into a unified application, we offer a more intelligent public transit experience for residents. A well-designed intelligent transport system not only boosts ridership but also enhances passenger satisfaction significantly. Our innovative solutions empower agencies to achieve greater adoption rates, which in turn leads to improved fare collection performance. Utilize data-driven insights to guide all aspects of public transit operations effectively. Enhance your transport infrastructure with real-time analytics to optimize the use of valuable resources. Ultimately, our goal is to make public transit the preferred mode of transportation in your community while ensuring a seamless user experience for every traveler. Improved accessibility and convenience in public transit can catalyze a beneficial ripple effect throughout urban mobility, fostering a more connected and efficient community. Through our efforts, we aim to revitalize urban transport systems and ensure they meet the evolving needs of their users.

eMunicipality provides a robust solution that allows municipalities to manage every aspect of public administration effortlessly from one unified platform. There’s no requirement for significant infrastructure investments or complex installations; users can simply log in to utilize all essential tools for communication, information sharing, public services, and citizen involvement. This system significantly improves administrative efficiency, which in turn boosts resident satisfaction! With our intuitive drag-and-drop Form Builder, users can easily design various online and interactive forms customized to their unique requirements, featuring multiple fields, sophisticated logic, and localization options, all without needing coding expertise. Citizens can conveniently submit requests and forms through a dedicated portal, a mobile app, or by integrating eMunicipality with their existing Content Management System (CMS). This cohesive method ensures that citizen requests are handled promptly and accurately, leading to a more satisfied community and happy residents. Additionally, by streamlining the engagement process, eMunicipality cultivates a stronger bond between local governments and the people they serve, ultimately enhancing the overall democratic experience. In this way, eMunicipality not only simplifies operations but also empowers communities to thrive.

Integrated Operations 360 (iOps360) is a cloud-centric platform designed for operation management, crafted by professionals in public safety. This innovative solution encompasses a wide range of features such as scheduling, time management, and status boards, making it a comprehensive tool for organizations. Drawing from over 14 years of expertise in scheduling, we provide a robust set of Scheduling tools that cater to various staffing needs, including options like ABC, ABCD, and various Days Of The Week. Additionally, our platform supports custom patterns such as Dupont Modified Dupont Charlotte Fire, self-scheduling, and personalized shift templates. Each staffing model can be tailored to meet specific requirements, incorporating elements like Availability, Hirebacks, Swaps and Trades, Kelly Days, and Leave Requests. Our users benefit from complimentary USA-based customer support, and our commitment is to deliver assistance around the clock. For quick resolutions to inquiries, our Live Chat feature is readily accessible, and customers can also reach out via email or phone whenever needed. This commitment to customer service is a cornerstone of our mission to enhance operational efficiency.

eSCRIBE stands out as a premier provider of cloud-driven meeting management solutions, allowing its clients to dedicate their efforts to more valuable initiatives that enhance stakeholder services. As a subsidiary of OnBoard, a board management solutions firm located in Indianapolis, Indiana, eSCRIBE has become the preferred option for public sector councils, committees, and boards throughout North America. The platform facilitates the complete meeting lifecycle by offering a robust suite of tools and workflows designed to boost efficiency, increase transparency, and foster engagement. Additionally, eSCRIBE adeptly combines virtual and in-person meeting settings, creating a cohesive experience for organizations that conduct hybrid or remote meetings. This integration not only simplifies the meeting process but also enhances participation and collaboration among all attendees.

Founded in 1984, Softworks Inc. has been dedicated to developing software specifically designed for U.S. government agencies as well as private sector clients. Our extensive range of applications can function independently or be interconnected, enabling efficient data sharing through a unified information system. Clients have the flexibility to begin with one or multiple modules and can seamlessly incorporate additional features thanks to our user-friendly data and software interfaces. The inception of the company was driven by the rising need for PC-based solutions tailored for county highway departments, leading us to create modules focused on tracking internal costs associated with highway maintenance. Over the years, we have expanded our product offerings to address the varied requirements of different government organizations. Today, our solutions are employed in numerous government offices across the United States, highlighting the adaptability and effectiveness of our software. We remain committed to continuously refining our product lines to align with the evolving demands of public sector entities, ensuring our clients receive cutting-edge tools to assist in their operations. This dedication to innovation and customer satisfaction is what drives our ongoing success in the industry.

Ki Corp is a consulting firm that specializes in a variety of professional services such as project management, strategic planning, disaster recovery, systems analysis, systems design, and programming. The company provides a wide array of software solutions specifically designed for local governments, courts, detention centers, and law enforcement agencies, allowing for fully integrated systems, standalone applications, or connections with third-party software. A core principle of our consulting philosophy is to maintain respect for our clients, as our reputation and growth hinge on our ability to meet their needs in a cost-effective manner. Ki Corp excels in delivering all-encompassing software solutions tailored for county governments across Texas. Furthermore, the firm assists in tracking incidents related to the theft or loss of vehicles, trailers, boats, and other assets. It also enhances the process of issuing and managing civil papers and facilitates the administration of bonds related to individual arrest offenses. By concentrating on these essential functions, Ki Corp not only promotes public safety but also enhances administrative efficiency, ensuring that our clients can operate smoothly and effectively in their respective domains.

Utilize insights derived from customer feedback to develop services tailored to meet the specific needs of your communities and citizens. A thorough understanding of the customer journey at various touchpoints allows you to leverage this critical information to drive meaningful change. Improve the management of official interactions with customers, including handling complaints and Freedom of Information requests. Our expertise is geared towards helping you formulate a sustainable strategy that transforms your approach to engaging with customers and communities. We empower public service organizations to create opportunities for significant citizen interactions that lead to real improvements in people's lives. Our partnerships encompass a diverse range of organizations, such as local councils, housing associations, national transportation services, law enforcement agencies, government bodies, educational institutions, and the NHS. GovMetric is more than just a technology provider; we bring over seventy-five years of collective experience in customer and citizen engagement. Our commitment is to go beyond the conventional role of a vendor; we prioritize authentic partnerships to effect positive changes in public service delivery. By fostering collaboration and innovation, we aim to revolutionize how public services are perceived and experienced by citizens.

Many local authorities choose AccessE11 as their go-to software solution to enhance communication with residents and streamline service delivery. This platform efficiently facilitates interactions between citizens and their local governments. With over a decade of experience collaborating with municipalities, AccessE11 provides powerful tools for handling service requests and nurturing citizen relationships, seamlessly turning public inquiries into actionable data. It includes a suite of intuitive web portals and a detailed workflow engine, making communication between municipal teams and the communities they serve much more straightforward. Dedicated to partnering with a diverse range of small to medium-sized municipalities, AccessE11 utilizes its vast expertise and industry best practices to enhance service request management and elevate citizen involvement, ultimately leading to an improved standard of service. By continuously evolving its features and capabilities, AccessE11 ensures that local governments can effectively meet the needs of their communities.

Catalis is recognized as the leading provider of Software as a Service (SaaS) and integrated payment solutions across North America, catering to different tiers of government such as municipal, county, state, and federal agencies. With a wealth of expertise, proven achievements, and innovative digital solutions, Catalis has empowered public officials in both the United States and Canada to revamp governmental operations and boost citizen interaction. Their commitment to modernization has played a crucial role in streamlining governmental processes, resulting in notable enhancements in efficiency and service delivery. As a result, Catalis continues to drive positive change within the public sector, paving the way for a more responsive and engaged government.

OpenCities provides local governments, large or small, with the ability to offer efficient digital interactions for their constituents. Its cutting-edge and intuitive website tools improve governmental services from the moment a site is launched and continue to do so over time. By enhancing accessibility to government information, OpenCities creates a seamless user experience that connects residents to essential resources. This platform allows individuals to access crucial information and services without needing to navigate the complexities of governmental structures or terminology. A dedicated search engine designed specifically for government-related inquiries simplifies the process of finding relevant information, making it easy for users to locate what they need. Additionally, OpenCities supports organization-wide content creation through a low-code/no-code platform, providing diverse design options, templates, and tools for flexibility in presentation. The subscription model, which is population-based and requires minimal setup for websites, further empowers local governments to significantly improve their digital customer experiences. This evolution not only boosts community engagement but also increases overall satisfaction with local services, fostering a more connected and informed citizenry. Ultimately, OpenCities positions local governments to better serve their communities in the digital age.

ClearGov aims to foster a community of contemporary, transparent, and data-informed governments. The company provides a comprehensive range of cloud-based, ready-to-use solutions designed to assist local municipalities in enhancing transparency, optimizing budgeting processes, and involving residents more effectively. With its acclaimed platform, ClearGov is now utilized by numerous municipalities across 26 different states, showcasing its widespread impact. This commitment to modern governance is helping reshape the way local governments operate and interact with their constituents.

Tackle the challenges of today’s society with our cutting-edge, cloud-based Land Management and Permitting Solutions. MaintStar’s Land Management Systems streamline the interactions between governmental bodies and the public, effectively eliminating barriers that may arise. You can easily automate vital tasks associated with Permitting, Planning & Zoning, Inspections, Licenses, and Code Enforcement. Our system boasts an open architecture, enabling seamless integration with a multitude of other platforms. By utilizing a centralized database, information can be shared effortlessly across various departments, thereby improving communication among agency offices and stakeholders. The synergy between MaintStar’s Land Management Software and its Enterprise Asset Management software creates a holistic solution. With a strong commitment to community safety, our guiding principle is “safety first.” To mitigate the dangers posed by inadequate construction practices, hazardous kitchen configurations, or faulty equipment, municipalities must comply with an extensive range of environmental, building design, and safety standards. By adopting these innovative solutions, cities can promote a safer, more efficient environment that benefits all residents, ultimately leading to improved quality of life for everyone involved. Furthermore, this proactive approach not only safeguards the community but also fosters trust between citizens and their local governments.

Obtain immediate clarity on the comprehensive transportation system and the authentic travel behaviors of users. Foster relationships with your clientele while enhancing their online experience. Aim for excellence in operations and work towards broadening your customer demographic. The establishment of intelligent cities and advanced transportation solutions is fundamentally dependent on insightful data analysis. Transitioning to a data-centric operation means moving past conjectures and adopting evidence-based strategies! Achieve a holistic understanding of intermodal transportation while synchronizing the operations of your smart city. Continuous enhancement is an ongoing pursuit that demands sustained commitment. Personalize your methods and increase your impact! Engage with your customers emotionally to promote sustainable practices effectively. Customizing experiences requires a thorough comprehension of unique preferences and needs. Ensure the timely availability of appropriate services. Leverage contextual and behavioral insights to craft the best possible experience. We understand the critical nature of privacy, which is why we enforce stringent data protection and encryption protocols to ensure maximum security. This dedication not only cultivates trust but also nurtures enduring relationships with our customers. Ultimately, by prioritizing both data-driven strategies and customer connections, we can pave the way for a more sustainable future in urban mobility.

Geoteamz City is a collaborative platform that supports public safety and smart city projects by automating and integrating the functions of every municipal department. Employed by various cities throughout the United States, this pioneering system enhances operations for sectors such as police, fire, public works, and utilities, fostering cooperation among departments to tackle citywide issues. Esteemed by progressive municipalities, Geoteamz City utilizes an advanced technology called geo collaboration, which is uniquely designed for overseeing incidents, assets, and personnel across large geographical spaces. By incorporating sophisticated mapping, communication, and notification technologies that work seamlessly across all devices and operating systems, Geo Collaboration significantly improves situational awareness and facilitates coordinated efforts during emergencies. Departments leverage the diverse functionalities of Geoteamz City in multiple ways, showcasing its adaptability and effectiveness in improving urban management and safety measures. This application of technology not only streamlines operations but also promotes a culture of collaboration among city departments, ultimately leading to a more resilient urban environment. Through these innovative applications, cities can attain heightened efficiency and responsiveness in navigating their specific challenges.

Finance professionals working in local government grapple with the intricate task of overseeing multiple revenue programs, building community relationships, and adopting the essential technology and processes to unify these aspects. Choosing the right software provider can greatly improve the efficiency of revenue collection, enhance customer service, and support sustainable financial planning. HdL Prime stands out as a comprehensive software solution tailored to meet the unique demands of municipal revenue administration. It effectively addresses various programs including business licenses, taxes, lodging fees, and other local revenue sources, thereby alleviating the complex challenges faced by local governments and their communities. Additionally, as a cloud-based platform, HdL Prime leverages advanced technology to provide municipalities with convenience and accessibility while facilitating collaboration with community members. This modern solution not only streamlines governmental processes but also cultivates deeper connections with residents, ultimately leading to a more engaged community. Such a proactive approach can significantly transform how local governments manage their finances and interact with the public.

Our committed support team brings a wealth of knowledge in the urban sector, guaranteeing that you receive timely and valuable help to make your tasks more manageable. In addition to our support offerings, we also provide our clients with a Client Portal that features an extensive Knowledge Base, User Groups, hands-on training sessions, and personalized Learning Journeys that can be pursued at your own pace. At gWorks, we are dedicated to empowering you with essential skills, as we believe in enabling your journey towards greater self-sufficiency. We are always looking to maximize educational opportunities that can elevate our clients' capacities. Every new city implementation comes with practical training, highlighting our dedication to providing local governments with intuitive software supported by our extensive expertise and customer service that prioritizes your success. Furthermore, gWorks delivers an array of Professional Services tailored to help local governments optimize their operations, gather crucial data, digitize maps, manage budgeting, and much more to ensure they are well-prepared for the future. By emphasizing both technological and educational support, we not only enhance individual skills but also cultivate a cooperative atmosphere that positively impacts the overall effectiveness of local governance. Our comprehensive approach ensures that clients are not just equipped with tools but also with the confidence and knowledge to use them effectively.

Our company is dedicated to providing innovative software solutions for incident reporting and fire management. FIRECentral has been specifically developed to align with NFIRS 5.0 standards for incident reporting and is available with fully integrated modules that allow your department to effectively oversee administrative duties, operational activities, prevention initiatives, training programs, and equipment management. We offer a robust records management system along with the capability to produce tailored reports and user interfaces that meet the unique needs of your department—all at a cost significantly lower than that of our competitors. Moreover, we take pride in our commitment to outstanding customer service within the industry. If your department is in need of a specific report, please don’t hesitate to contact us, as we excel in crafting customized reports that fit your requirements. Are you interested in refreshing your knowledge of FIRECentral or seeking additional training on specific modules or report generation? Just reach out to us! We can arrange training sessions either at your location or online to suit your convenience. Additionally, we develop personalized interfaces to further enhance your department's operational efficiency. Our ultimate goal is to guarantee that your experience with our software is not only seamless but also highly effective in meeting your operational goals. We believe that by prioritizing your needs, we can foster a long-lasting partnership that supports your department's mission.

A comprehensive platform aimed at boosting your team's capacity to promote extensive data usage and derive value from your ecosystems is at your disposal. Improve your data accessibility by integrating our solution with your business applications and storage systems seamlessly. Our clients have successfully initiated more than 2,000 data projects across the globe, covering a multitude of industries. These initiatives enable them to create and share innovative data experiences that are increasingly discoverable, pertinent, and effective. By adopting data democratization, organizations can greatly enhance their operations, build trustworthy and transparent relationships, and increase overall value and profitability. Delve into the accompanying visualizations that showcase our global client distribution and the diversity of their initiatives. Furthermore, identify the top ten countries that are home to the most cities employing Opendatasoft to unlock their data, contributing to an impressive repository of over 25,000 public and self-service datasets that are fully searchable through the ODS Data hub, highlighting the significant impacts of data-driven decision-making on various aspects of society. In addition, this platform fosters collaboration and innovation, allowing teams to work together more effectively in leveraging data for strategic insights.

Quickly produce detailed, clear, and accurate electronic traffic citations in just minutes. The electronic citation system from LexisNexis® eCitation streamlines the ticketing process while enhancing both accuracy and the safety of law enforcement personnel with a solution tailored to each state. Officers have access to real-time information from multiple sources, such as the Department of Motor Vehicles and the National Crime Information Center. The system allows for the input and verification of data in accordance with state regulations and standards. Utilizing voice-prompt technology, officers can maintain their focus on both the driver and the road during the citation process. Furthermore, when a connection to the internet is reestablished, any offline data entered will automatically synchronize with the central database. This solution is designed to integrate seamlessly with leading mobile software platforms and the records management systems utilized by various agencies and courts. By enabling the swift issuance of more thorough, clear, and precise tickets, it not only saves time but also boosts productivity. Moreover, the automatic data validation against state and agency requirements reduces the likelihood of mistakes, significantly improving the efficiency of law enforcement operations. This forward-thinking system not only aids officers in their duties but also enhances the quality of service provided to the community as a whole. In this way, both public safety and operational efficacy are elevated significantly.

BOSS811 is a cutting-edge cloud management platform tailored for the damage prevention industry. It boosts operational efficiency and lowers expenses, streamlining the excavation request process for governmental bodies and public works departments. Among its features are compliance tracking, work order management, customizable dashboards, and comprehensive reporting tools. BOSS Solutions also provides an award-winning help desk software that can be utilized in both cloud and local environments. The robust reporting capabilities include a variety of standard reports and visual representations, while users can personalize their dashboards with adaptable widgets. With mobile applications available on both iOS and Android, users and locators have the flexibility to handle locate requests, check statuses, and view reports from any location. The platform is further enhanced by sketching tools that allow users to annotate images with pertinent site data. In addition, BOSS811 operates on Amazon's servers located in the USA and features automatic scaling to meet fluctuating resource demands. This scalability guarantees that BOSS811 remains a dependable resource for users facing the challenges of a dynamic environment, ensuring they can continue to effectively manage their damage prevention tasks. Overall, BOSS811 stands out as a comprehensive solution that caters to the specific needs of its users.

PubWorks provides a comprehensive suite of products that function independently yet integrate effortlessly to form a complete Public Works Software Solution. For those in search of a wide selection of intuitive products, PubWorks is the perfect option. Our dedicated team of sales consultants is ready to help customize a product package that aligns with your specific needs. Effective management of Public Works work orders is crucial for the department's overall success. Our Work Order app boosts your team's efficiency, ensuring adherence to your maintenance schedule is precise and reliable. Simplifying the management of Public Works work orders allows for easy application across multiple assets. Furthermore, the PubWorks Service Requests module is designed to handle maintenance demands efficiently, ensuring seamless community operations. This system provides the capability to track Service Requests from their inception through the work order process to final completion, thereby enhancing operational efficiency. By utilizing these tools, your department can significantly improve service delivery and responsiveness to community needs.

We are a leading global organization focused on providing software, solutions, and business applications that facilitate the effective oversight of geospatial and location-based information. Our first-ever digital conference, named Smarter Data, Smarter World, took place from November 9th to 12th, and we would like to thank all attendees; for those who missed it or want to review sessions, our on-demand webinars section is accessible for downloads. Highlighting key insights into Executive Leadership Data Quality Trends through the 1Integrate Google BigQuery DataStore, we leverage the potential of location data by integrating our skilled personnel, cutting-edge products, rich industry knowledge, and extensive customer base. Our dedication lies in fostering a more sustainable, secure, and intelligent future, as we strongly believe that the keys to achieving these goals reside within the data itself. As we transition into the age of digital utilities, the importance of data and insights becomes increasingly crucial for businesses across various networks, propelling a shift in how we perceive and interact with our environment. This evolution not only boosts operational effectiveness but also enables organizations to make enlightened choices that ultimately contribute positively to society. Therefore, we remain steadfast in our mission to empower businesses with the data-driven tools they need to thrive in an ever-changing landscape.

Incident Command: The concept of ICx was born out of a need for a superior digital command tool that could improve upon current options. We envisioned a resource that would simplify our emergency response operations, allowing us to record vital information akin to making quick notes on a tactical worksheet, while still keeping thorough logs of resource distribution, team member status, multi-scene timing, and a straightforward learning experience. After we rolled out the initial version of ICx for real-world testing, we immediately observed significant enhancements in the management of our emergency situations, leading to safer outcomes. Following a successful pilot program in our department, we chose to extend the software to several innovative departments, collecting their insights to refine its features further. Our relentless pursuit of improvements has led to the creation of an intuitive tactical worksheet that not only accommodates staffing needs but also functions as a comprehensive accountability framework, bolstering efficiency in emergency management. This ongoing development of ICx illustrates our dedication to equipping frontline responders with optimal tools for their critical work, ensuring they have everything they need at their fingertips. As we continue to refine ICx, we remain committed to adapting it further based on user input to better serve the evolving demands of emergency response.

A cloud-based software solution is designed specifically for public safety teams, streamlining the management of training, policies, and inventory. This cloud-hosted service boasts features like change history, audit logs, and detailed reporting capabilities. It enables unlimited storage for records related to training sessions, departmental policies, and equipment inventory. By assigning tasks and monitoring expenses, organizations can achieve significant reductions in both time and financial resources. Teams can set up accounts for their members, which you can approve, and assign distinct roles such as quartermaster or records editor. Members have the capability to request training by submitting crucial information such as location, time, and costs, or you can conveniently issue certifications to the entire department in a single action. Furthermore, you can examine customizable graphs that depict spending trends, export annual training spreadsheets, or download checklists for gathering equipment. Ensuring that your team receives quality training while adhering to budgetary limits is essential, and simplifying the documentation process allows employees to easily upload their certificates or lesson plans. This all-encompassing strategy not only improves training management but also enhances the overall effectiveness and operational capability of public safety teams, ultimately leading to better service delivery. By leveraging technology in this way, public safety organizations can foster a culture of continuous improvement and accountability.

The CivicPlus 311 CRM System stands out in ways that other systems do not. It offers an all-in-one solution that encompasses everything necessary for completing and monitoring tasks effectively. Your team will have access to vital resources that enhance their efficiency and productivity through the CivicPlus 311 System. The information gathered can be instrumental in future planning and optimizing budget allocations. By eliminating redundant requests, staff can proactively identify and address issues prior to visiting a site. Additionally, the system includes a customizable mobile app, a Facebook integration, and a dedicated call center feature. Service requests can be efficiently categorized and assigned based on geographical location, streamlining the process. Notably, it can automatically recognize and discard duplicate submissions before they are finalized. Furthermore, the use of tailored questions specific to request categories can expedite response times. Enhanced request types not only boost visibility but also ensure privacy protection. The system also facilitates consistent communication with the public through status updates and follow-up inquiries, fostering transparency and engagement. With these features, CivicPlus 311 CRM System significantly enhances operational effectiveness for municipalities.

CrimeStar's Records Management System (RMS) provides a streamlined and user-friendly multi-user framework specifically designed for network compatibility, enhancing the record-keeping processes vital for contemporary law enforcement organizations. The system diligently monitors all actions taken by the department, tracking everything from initial encounters to final resolutions and offender management. By utilizing a network of interconnected modules paired with master indexes, the RMS significantly reduces redundant data entry, thereby expediting the entire process of information input. Its powerful search capabilities facilitate the rapid discovery and linkage of vital information concerning individuals, vehicles, locations, property, and official records. Moreover, the comprehensive RMS is designed to work seamlessly with our Computer-Aided Dispatch (CAD) and Mobile Data systems, along with a newly introduced Web Interface. With its extensive reporting capabilities, users can swiftly generate both detailed and summary reports, benefiting from over 200 pre-configured options as well as a customizable report generation tool that allows for tailored outputs to meet specific requirements. Furthermore, the system's design not only boosts operational efficiency but also aids law enforcement agencies in making well-informed decisions that enhance public safety. In summary, CrimeStar's RMS stands as a critical tool that empowers agencies to manage their records effectively and respond to community needs promptly.

A variety of organizations, including governmental bodies, educational institutions, utility companies, and commercial enterprises, utilize Cartegraph's all-encompassing software solutions for managing assets, overseeing work orders, and optimizing space in order to improve asset supervision, track work progress, and facilitate informed financial choices. Local governments, park services, and utility providers depend on Cartegraph's cutting-edge tools to refine their asset management strategies, enhance operational productivity, and promote cost-effective expenditures. The asset management software designed for cities simplifies the process of asset inspections, ensuring that precise data is gathered throughout the entire workflow. Through the use of the Cartegraph One application, users can record their findings, upload photographs, and manage follow-up tasks while in the field, which contributes to a more integrated experience. This functionality fosters a better understanding of the asset's condition over its lifecycle, enabling strategic planning that takes into account aspects such as age, anticipated performance, and inspection outcomes to carry out timely, condition-based maintenance efforts. By employing these sophisticated features, organizations not only prolong the lifespan of their assets but also enhance resource allocation efficiency. Ultimately, this holistic approach to asset management empowers organizations to make smarter decisions and achieve greater sustainability in their operations.

Compta's BEE2ENERGY Energy Efficiency Management offers a comprehensive software solution aimed at helping organizations boost their energy efficiency while simultaneously reducing their environmental impact, minimizing consumption, and decreasing operational costs. This cloud-based IoT platform ensures users can access it from any location at any time via the internet, providing unmatched convenience. With real-time capabilities, it functions under a versatile SaaS business model and accommodates various communication channels. The BEE2ENERGY software is specifically designed to support telemetering, analytics, and operational management of critical energy resources applicable to both industrial and urban settings. Additionally, the software integrates vital operational elements and key performance indicators (KPIs) essential for the effective management of electricity, gas, water, and oxygen resources, thereby promoting a comprehensive approach to energy oversight. By utilizing this software, organizations can anticipate not only enhanced efficiency but also a commitment to more sustainable operational practices and ultimately a positive impact on the environment.

Traditional street lighting systems often impose a heavy toll on both energy consumption and municipal budgets; however, a more innovative and economical solution has emerged. Verizon Intelligent Lighting provides the capability to manage lights remotely, allowing for control over individual fixtures or entire groups, while also offering scheduling options to turn lights on, off, or adjust their brightness based on predetermined criteria. This system guarantees that illumination is available exactly when and where it is required, leading to significant reductions in energy costs and an increase in community safety. Moreover, City Hub expands access to a wider array of IoT options via a flexible and intuitive cloud platform. The framework of Verizon Intelligent Lighting converts standard LED fixtures into smart devices that are equipped with sensors capable of collecting and transmitting data in real-time. This results in enhanced oversight of lighting conditions, critical insights regarding system performance, and access to numerous related applications and services. In addition, the Intelligent Lighting system presents a comprehensive set of solutions, including wireless connectivity, cloud-based services, and both hardware and software components, which ensures seamless integration into contemporary urban settings. By leveraging these sophisticated capabilities, municipalities can not only enhance their operational efficiencies but also create safer and more sustainable habitats for their inhabitants, thus contributing to a better quality of life overall. As cities continue to evolve, such intelligent solutions will play a pivotal role in shaping the future of urban living.

Records Management Software (RMS) tailored for police, fire, and EMS organizations must integrate seamlessly with Computer Aided Dispatch (CAD) systems to optimize the operational efficiency of public safety agencies. This integration not only conserves time but also enhances the accuracy of the reports produced. Sundance Systems RMS is equipped with intuitive, Windows-based interfaces that simplify data entry and reporting, promoting both clarity and precision. Furthermore, the ability to customize data labels for charge codes and accommodate an unlimited variety of data elements enables users to personalize the information captured in reports, as well as its presentation and documentation. The addition of a Master Index that includes names, addresses, vehicles, and property significantly improves the efficiency of the report completion process for users. In essence, a cohesive approach to data management guarantees that it is both effective and flexible, catering to the diverse needs of different safety agencies. Ultimately, such adaptability is crucial for enhancing overall service delivery in emergency response situations.