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What is Intelligov?

Since its founding in 2008, Intelligov Software has been delivering cloud-based 311 and CRM solutions specifically designed for municipalities. Based in Columbia, Maryland, this privately held company focuses on providing advanced 311 Call Center Software customized for city and county governments. The software can be tailored to meet your specific operational needs, whether your structure involves various departments or a unified call center. Users can design and personalize services to fit their distinct requirements, ensuring a perfect match for their operational frameworks. Our robust workflow system effectively channels service requests to the relevant departments, personnel, and external vendors based on predefined criteria, in addition to sending out custom alert emails. Furthermore, we offer bespoke mobile applications compatible with Android and iPhone that integrate with the central system for a cohesive user experience. The platform also facilitates detailed tracking of labor hours, equipment utilization, and material use for each service request, guaranteeing that all facets of service management are addressed efficiently. This comprehensive suite of features not only boosts the efficiency of service delivery for municipalities but also contributes to significant improvements in operational effectiveness, ultimately leading to better community satisfaction. With these tools, local governments can streamline their processes and respond more swiftly to the needs of their constituents.

What is GovClarity?

GovClarity® is a cloud-based mapping solution tailored for real estate, enabling municipalities and counties to easily access, integrate, visualize, and share geographical information with both colleagues and the public, all without requiring a GIS degree. Leveraging SpatialStream®, GovClarity presents SmartParcels®, a robust nationwide parcel database that links over 300 property and tax details to specific parcel boundaries and includes additional ready-to-map content. With a rich array of data and proven best practice workflows pre-installed, users can begin utilizing the platform immediately upon registration. As your requirements grow, GovClarity evolves with you; you have the capability to upload custom data or third-party resources through a user-friendly drag-and-drop interface and customize workflows to match your unique processes. Furthermore, our Professional Services team is dedicated to helping you tailor your GovClarity experience, ensuring it meets the distinct needs of your county or city, thereby boosting your operational effectiveness. This adaptability positions GovClarity not only as a technological tool but also as an essential partner in the data management endeavors of your local government, fostering a more informed and engaged community. The ongoing support and customization options enhance the overall user experience, making data-driven decision-making more accessible than ever.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Intelligov Software

Company Website

www.intelligovsoftware.com

Company Facts

Organization Name

Digital Map Products

Date Founded

2000

Company Location

United States

Company Website

www.digmap.com/platform/govclarity/

Categories and Features

Government

Self Service Portal
Work Order Management

Categories and Features

Government

Fixed Asset Management
Work Order Management

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