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What is eCity?
The cornerstone of improving solutions is found in the End-to-End Utility Modules, which effectively merge with the crucial internal functions necessary for municipalities, educational institutions, or business operations. eCity partners with cities and municipalities to lower transaction fees, offer a variety of payment methods for both in-person and online transactions, and ensure that consumers experience seamless processes when making online reservations. By using a unified platform, you can streamline the payment management system for your finance department, addressing all departmental needs effortlessly. Each department is empowered to create its own tailored solution without disrupting the operations of others. When it comes to transactions in cities and municipalities, a one-size-fits-all approach simply doesn’t work! Select the most suitable solutions for your needs from the diverse array of applications available in eCity’s Cloud Suite, guaranteeing that you find the perfect fit for your unique requirements and preferences. This customized strategy not only promotes the independent success of each department but also enhances the overall effectiveness of the collective system, enabling a more cohesive operational framework.
What is Intelligov?
Since its founding in 2008, Intelligov Software has been delivering cloud-based 311 and CRM solutions specifically designed for municipalities. Based in Columbia, Maryland, this privately held company focuses on providing advanced 311 Call Center Software customized for city and county governments. The software can be tailored to meet your specific operational needs, whether your structure involves various departments or a unified call center. Users can design and personalize services to fit their distinct requirements, ensuring a perfect match for their operational frameworks. Our robust workflow system effectively channels service requests to the relevant departments, personnel, and external vendors based on predefined criteria, in addition to sending out custom alert emails. Furthermore, we offer bespoke mobile applications compatible with Android and iPhone that integrate with the central system for a cohesive user experience. The platform also facilitates detailed tracking of labor hours, equipment utilization, and material use for each service request, guaranteeing that all facets of service management are addressed efficiently. This comprehensive suite of features not only boosts the efficiency of service delivery for municipalities but also contributes to significant improvements in operational effectiveness, ultimately leading to better community satisfaction. With these tools, local governments can streamline their processes and respond more swiftly to the needs of their constituents.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$300.00/month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
eCity Transactions
Date Founded
2004
Company Location
United States
Company Website
www.ecitytransactions.com
Company Facts
Organization Name
Intelligov Software
Company Website
www.intelligovsoftware.com
Categories and Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Payment Processing
ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture
Categories and Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management