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What is eCity?

The cornerstone of improving solutions is found in the End-to-End Utility Modules, which effectively merge with the crucial internal functions necessary for municipalities, educational institutions, or business operations. eCity partners with cities and municipalities to lower transaction fees, offer a variety of payment methods for both in-person and online transactions, and ensure that consumers experience seamless processes when making online reservations. By using a unified platform, you can streamline the payment management system for your finance department, addressing all departmental needs effortlessly. Each department is empowered to create its own tailored solution without disrupting the operations of others. When it comes to transactions in cities and municipalities, a one-size-fits-all approach simply doesn’t work! Select the most suitable solutions for your needs from the diverse array of applications available in eCity’s Cloud Suite, guaranteeing that you find the perfect fit for your unique requirements and preferences. This customized strategy not only promotes the independent success of each department but also enhances the overall effectiveness of the collective system, enabling a more cohesive operational framework.

What is Intelligov?

Since its founding in 2008, Intelligov Software has been delivering cloud-based 311 and CRM solutions specifically designed for municipalities. Based in Columbia, Maryland, this privately held company focuses on providing advanced 311 Call Center Software customized for city and county governments. The software can be tailored to meet your specific operational needs, whether your structure involves various departments or a unified call center. Users can design and personalize services to fit their distinct requirements, ensuring a perfect match for their operational frameworks. Our robust workflow system effectively channels service requests to the relevant departments, personnel, and external vendors based on predefined criteria, in addition to sending out custom alert emails. Furthermore, we offer bespoke mobile applications compatible with Android and iPhone that integrate with the central system for a cohesive user experience. The platform also facilitates detailed tracking of labor hours, equipment utilization, and material use for each service request, guaranteeing that all facets of service management are addressed efficiently. This comprehensive suite of features not only boosts the efficiency of service delivery for municipalities but also contributes to significant improvements in operational effectiveness, ultimately leading to better community satisfaction. With these tools, local governments can streamline their processes and respond more swiftly to the needs of their constituents.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$300.00/month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Not specified

Training Options

Webinars

Training Options

Not specified

Company Facts

Organization Name

eCity Transactions

Date Founded

2004

Company Location

United States

Company Website

www.ecitytransactions.com

Company Facts

Organization Name

Intelligov Software

Company Website

www.intelligovsoftware.com

Categories and Features

Government

License Issuance
Permit Issuance
Utility Billing

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Signature Capture

Categories and Features

Government

Self Service Portal
Work Order Management

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