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What is Intelligov?

Since its founding in 2008, Intelligov Software has been delivering cloud-based 311 and CRM solutions specifically designed for municipalities. Based in Columbia, Maryland, this privately held company focuses on providing advanced 311 Call Center Software customized for city and county governments. The software can be tailored to meet your specific operational needs, whether your structure involves various departments or a unified call center. Users can design and personalize services to fit their distinct requirements, ensuring a perfect match for their operational frameworks. Our robust workflow system effectively channels service requests to the relevant departments, personnel, and external vendors based on predefined criteria, in addition to sending out custom alert emails. Furthermore, we offer bespoke mobile applications compatible with Android and iPhone that integrate with the central system for a cohesive user experience. The platform also facilitates detailed tracking of labor hours, equipment utilization, and material use for each service request, guaranteeing that all facets of service management are addressed efficiently. This comprehensive suite of features not only boosts the efficiency of service delivery for municipalities but also contributes to significant improvements in operational effectiveness, ultimately leading to better community satisfaction. With these tools, local governments can streamline their processes and respond more swiftly to the needs of their constituents.

What is Cartegraph?

A variety of organizations, including governmental bodies, educational institutions, utility companies, and commercial enterprises, utilize Cartegraph's all-encompassing software solutions for managing assets, overseeing work orders, and optimizing space in order to improve asset supervision, track work progress, and facilitate informed financial choices. Local governments, park services, and utility providers depend on Cartegraph's cutting-edge tools to refine their asset management strategies, enhance operational productivity, and promote cost-effective expenditures. The asset management software designed for cities simplifies the process of asset inspections, ensuring that precise data is gathered throughout the entire workflow. Through the use of the Cartegraph One application, users can record their findings, upload photographs, and manage follow-up tasks while in the field, which contributes to a more integrated experience. This functionality fosters a better understanding of the asset's condition over its lifecycle, enabling strategic planning that takes into account aspects such as age, anticipated performance, and inspection outcomes to carry out timely, condition-based maintenance efforts. By employing these sophisticated features, organizations not only prolong the lifespan of their assets but also enhance resource allocation efficiency. Ultimately, this holistic approach to asset management empowers organizations to make smarter decisions and achieve greater sustainability in their operations.

Media

Media

Integrations Supported

ArcGIS
Box
Nekton.ai

Integrations Supported

ArcGIS
Box
Nekton.ai

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Intelligov Software

Company Website

www.intelligovsoftware.com

Company Facts

Organization Name

Cartegraph

Date Founded

1994

Company Location

United States

Company Website

www.cartegraph.com

Categories and Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Categories and Features

Asset Tracking

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History

Building Maintenance

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

EAM

CMMS
Energy Management
Equipment Management
Facility Management
IT Asset Management
Inventory Management
Maintenance Management
Parts Management
Preventive Maintenance Scheduling
Software License Management
Warranty Management
Work Order Management

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Fixed Asset Management

Asset Budgeting
Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Depreciation Management
Disposal Management
Document Management
Inventory Tracking
Tax Management

IWMS

Asset Management
Lease Management
Maintenance Management
Project Management
Room Scheduling
Space Planning
Sustainability Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Public Works

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

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