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What is Intelligov?
Since its founding in 2008, Intelligov Software has been delivering cloud-based 311 and CRM solutions specifically designed for municipalities. Based in Columbia, Maryland, this privately held company focuses on providing advanced 311 Call Center Software customized for city and county governments. The software can be tailored to meet your specific operational needs, whether your structure involves various departments or a unified call center. Users can design and personalize services to fit their distinct requirements, ensuring a perfect match for their operational frameworks. Our robust workflow system effectively channels service requests to the relevant departments, personnel, and external vendors based on predefined criteria, in addition to sending out custom alert emails. Furthermore, we offer bespoke mobile applications compatible with Android and iPhone that integrate with the central system for a cohesive user experience. The platform also facilitates detailed tracking of labor hours, equipment utilization, and material use for each service request, guaranteeing that all facets of service management are addressed efficiently. This comprehensive suite of features not only boosts the efficiency of service delivery for municipalities but also contributes to significant improvements in operational effectiveness, ultimately leading to better community satisfaction. With these tools, local governments can streamline their processes and respond more swiftly to the needs of their constituents.
What is Inspection Files?
Perform field inspections with the aid of flexible checklists while referencing your chosen codebooks. Make it a priority to follow up on any violations and optimize the scheduling of routine inspections through automation. Manage the daily influx of complaints, permit applications, inspections, and zoning variance requests. Develop proactive pre-incident plans that aid responders in effectively managing emergencies within their assigned facilities. Oversee the essential prerequisites, evaluations, certifications, and ongoing training necessary for department personnel. Establish a management system for canine handlers to accurately log their training sessions and exercises with their dogs. Supervise the inventory of weapons and ensure the qualification processes for the officers in your department are up to standard. Leverage commercially available software specifically designed to assist municipal, county, and state departments. Our solutions rank among the most reputable in the industry, created with a commitment to compliance with industry standards, best practices, and valuable insights from active users. These tools not only improve operational efficiency but also guarantee adherence to regulatory mandates, thereby fostering a more effective working environment. By integrating these systems, departments can streamline their processes and enhance the overall quality of service provided to the community.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Intelligov Software
Company Website
www.intelligovsoftware.com
Company Facts
Organization Name
ALBX Solutions
Date Founded
2000
Company Location
United States
Company Website
albx.com
Categories and Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Categories and Features
Code Enforcement
Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control
Inspection
Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management