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What is My County Apps?

We provide a wide range of services and solutions designed to boost customer interaction while optimizing your office workflows. Our offerings include mobile applications, iPad kiosks, web services, mail handling, and credit card processing, ensuring you have everything needed to make your everyday tasks easier. County Web is specifically designed to create a seamless online experience, facilitating smoother transactions for your customers. This platform reduces transaction times by requiring fewer clicks and page loads compared to other alternatives. Our reporting and reconciliation tools are crafted to save precious time for county personnel, developed entirely from user insights. In addition, we offer a perfect solution: a satellite courthouse location at a greatly reduced expense. By implementing satellite kiosk terminals throughout your county, you can broaden your reach beyond conventional courthouses! Our committed team takes care of all logistics and installation, enabling you to effortlessly witness an increase in renewals. Moreover, this forward-thinking strategy not only improves accessibility but also enhances community satisfaction, contributing to a more positive public perception. This comprehensive approach ensures that both your office operations and customer experiences are significantly enhanced.

What is Intelligov?

Since its founding in 2008, Intelligov Software has been delivering cloud-based 311 and CRM solutions specifically designed for municipalities. Based in Columbia, Maryland, this privately held company focuses on providing advanced 311 Call Center Software customized for city and county governments. The software can be tailored to meet your specific operational needs, whether your structure involves various departments or a unified call center. Users can design and personalize services to fit their distinct requirements, ensuring a perfect match for their operational frameworks. Our robust workflow system effectively channels service requests to the relevant departments, personnel, and external vendors based on predefined criteria, in addition to sending out custom alert emails. Furthermore, we offer bespoke mobile applications compatible with Android and iPhone that integrate with the central system for a cohesive user experience. The platform also facilitates detailed tracking of labor hours, equipment utilization, and material use for each service request, guaranteeing that all facets of service management are addressed efficiently. This comprehensive suite of features not only boosts the efficiency of service delivery for municipalities but also contributes to significant improvements in operational effectiveness, ultimately leading to better community satisfaction. With these tools, local governments can streamline their processes and respond more swiftly to the needs of their constituents.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Breeze Group

Date Founded

2015

Company Location

United States

Company Website

www.mycountyapps.com

Company Facts

Organization Name

Intelligov Software

Company Website

www.intelligovsoftware.com

Categories and Features

Government

License Issuance
Self Service Portal
Taxation & Assessment
Utility Billing

Categories and Features

Government

Self Service Portal
Work Order Management

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