PtMS Verified Customer Reviews (2026)

RouteGenie is NEMT software running medical transportation operations at scale: 600+ fleets, 20,000+ vehicles, 46 states and two countries, approximately 50,000 trips every day. Where operators feel it: schedules rebuild automatically with native multiload, not by hand; broker trips flow in and statuses flow back across 28 live integrations including ModivCare, MTM, Veyo, Verida, SafeRide Health, Alivi, MAS and Uber Health; Medicaid billing, CMS 1500, claim scrubbing and denial management live in the same system as dispatch. Multi-site operators run every location in one instance with role-based access and a complete audit trail on every trip change. Enterprise administration comes standard: SAML2 SSO, single-tenant deployment with per-customer data isolation, SOC 2 Type 1 attestation, HIPAA-aligned controls and BAAs, open REST API. Pricing is flat per vehicle with unlimited trips and unlimited users — cost tracks fleet size, not trip volume or headcount, so total cost does not climb as volume grows. Enterprise agreements include dedicated implementation, named support and RFP support. No fleet minimum.

The Ultimate Operator Tool for All Your Needs. Efficiently manage a greater number of rides in less time—it's straightforward, it's software. With Instant Booking & Payment, you can secure rides and receive payments without delay. Not only will you appreciate it, but your clients will too. Enhanced Dispatch Technology ensures that both drivers and passengers stay informed and connected. Automated Sales make it easy to follow up on proposals and offers effortlessly, without any manual effort. Enjoy the benefit of more rides through complimentary leads, translating directly into increased profits. Your business is bound to expand as you boost your revenue by booking and dispatching more rides from a single platform. Save valuable time and streamline processes by automating your marketing and sales initiatives. Ultimately, prioritize delivering exceptional service to ensure every customer has a remarkable experience. As a result, your reputation will grow alongside your business success.

Reveal Management Services, Inc., located in Kansas, is a company focused on technology and operations management. We provide a wide array of services, including contract management and software development, with the goal of improving transportation efficiency, performance, and productivity while reducing operating and labor costs through our advanced technology and services. Founded in 2008 and still privately held, Reveal delivers technology solutions specifically designed for both transportation agencies and private organizations, such as non-emergency medical transportation (NEMT) providers. Created by operations experts for those in the field, our software emphasizes user-friendliness and resolves issues that many other technological solutions fail to address. By concentrating on customized technology solutions that cater to the unique transportation needs of our clients, Reveal adds substantial value for a broad spectrum of clients, ranging from small transit agencies to large transit operations and private contractors, ensuring that their distinct needs are effectively fulfilled. Our deep understanding of the transportation industry empowers us to remain innovative and deliver exceptional service that consistently meets and exceeds client expectations. Ultimately, our goal is to forge lasting partnerships with our clients by providing them with the tools they need to thrive in a competitive landscape.