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Total 5 out of 5 stars
ease 5 out of 5 stars
features 4 out of 5 stars
design 4 out of 5 stars
support 5 out of 5 stars

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What is PtMS?

Automated Business Solutions, headquartered in Pennsylvania, specializes in delivering advanced software solutions for paratransit services. With an impressive history of over 35 years, ABS has effectively rolled out hundreds of PtMS software systems throughout the United States. Their varied clientele encompasses transit authorities, county transportation programs, both for-profit and non-profit transportation entities, medical transportation brokers, and human service agency coordinators, among other organizations engaged in transportation. This broad spectrum of experience highlights ABS's substantial influence on the enhancement of transportation services across the nation. Moreover, the company's ongoing dedication to innovation propels continuous advancements within the paratransit industry, ensuring they remain at the forefront of technological progress. Their strategic approach not only addresses current challenges but also anticipates future needs in transportation.

What is NEMT Cloud Dispatch?

NEMT Cloud Dispatch is a cloud-based transportation software platform that runs NEMT, paratransit, and school transportation operations from a single system. Transparent pricing starts at $49.99/month for solo operators, $149.99/month for fleets up to 5 vehicles, and $39.99 per additional vehicle beyond five —, no contracts, and no per-trip charges. What NEMT Cloud Dispatch Does • Automates scheduling and routing for recurring NEMT trips (dialysis, behavioral health), paratransit demand-response trips, and K-12 school transportation routes • Connects directly to major NEMT brokers — Modivcare (formerly LogistiCare), MTM, Kaiser Permanente, VectorCare, Access2Care, Alivi, and HBSS Connect Corp • Provides drivers with iOS and Android mobile apps for manifests, proof of pickup and drop-off, and pre-trip inspections • Generates 837P EDI claim files for Medicaid, CMS 1500 forms for insurance, and broker-specific billing formats. • Gives hospitals, care facilities, and school districts a secure portal to request and track transportation • Tracks fleet GPS, maintenance schedules, driver behavior, and compliance documentation in real time • Handles driver HR — certifications, expiration alerts, time tracking, payroll export to QuickBooks and Sage • Includes built-in VoIP calling and SMS notifications for rider and driver communication Who Uses NEMT Cloud Dispatch NEMT providers from solo operators to mid-market fleets. Paratransit operators including public transit agencies and contracted operators. School transportation operators serving K-12 districts. Hospital discharge planners, dialysis centers, skilled nursing facilities, home health agencies, school districts, and transit agencies use the built-in Facility Portal to request and track transportation from their contracted providers. Pricing • Solo Operator — $49.99/month (1 vehicle) • Small Fleet — $149.99/month (up to 5 vehicles) • Growth — $149.99/month + $39.99 per additional vehicle.

Media

Media

Integrations Supported

Integrations Supported

Android
Apple iOS
Google Maps
MTM Carousel
Practice Mate
QuickBooks Enterprise
Twilio

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$49.99
• Solo Operator — $49.99/month (1 vehicle)
• Small Fleet — $149.99/month (up to 5 vehicles)
• Growth — $149.99/month + $39.99 per additional vehicle beyond 5
• Custom software customization — $95/hour

Supported Platforms

SaaS
Android
Windows

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Automated Business Solutions

Date Founded

1983

Company Location

United States

Company Website

ptmsforwindows.com

Company Facts

Organization Name

NEMT Cloud Dispatch

Date Founded

2009

Company Location

United States

Company Website

nemtclouddispatch.com

Categories and Features

GIS

Color Coding
Geocoding
Image Exporting
Image Management
Internet Mapping
Labeling
Map Creation
Map Sharing
Near-Matching
Reverse Geocoding
Spatial Analysis

Public Transportation

Billing & Invoicing
Dispatch Management
Driver Data
Driver Logs
Fixed Route Management
Mileage Tracking
Multiple Route Support
Paratransit Management
Routing
Scheduling

Scheduling

Alerts/Notifications
Appointment Scheduling
Online Scheduling
Real-time Scheduling
Reservations
Room Booking Management

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Mileage Tracking
Routing
Scheduling
Vehicle Tracking

Transportation Management

Billing & Invoicing
Customer Management
Dispatch Management
Driver Management
Routing
Scheduling

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

NEMT

Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking

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