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Ratings and Reviews 0 Ratings
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What is Intergraph Computer-Aided Dispatch?
Intergraph Computer-Aided Dispatch (I/CAD) is a leading software suite specifically crafted for efficient incident management. It offers an extensive array of integrated features, such as call management, dispatching, sophisticated mapping capabilities, smooth communication in the field, detailed data reporting and analysis, along with the potential for application integration. By implementing I/CAD, organizations can greatly enhance the quality and availability of essential information, fostering a cohesive operational overview that aids in making informed decisions during critical incidents.
In addition, I/CAD provides the flexibility for organizations to customize applications, user interfaces, business processes, and workflows to meet their specific operational requirements, accommodating a wide range of entities from small agencies to large multi-agency communication hubs. This capability also supports virtual integrations and hub-and-spoke arrangements for agencies sharing systems, thereby ensuring that diverse operational needs are effectively satisfied across various organizational structures. Ultimately, this level of customization empowers organizations to respond more adeptly to the evolving demands of incident management.
What is InterTalk?
InterTalk Systems delivers advanced dispatch console software and critical information systems that create an integrated communication framework for vital operations by unifying multiple communication channels, including radio, telephony, and data, into a single, all-encompassing platform. Their IP-based Dispatch Console System (DCS) is designed to be reliable, scalable, and redundant, offering command and control features that integrate seamlessly with both legacy analog radios and contemporary digital P25 systems, as well as various telephone networks and data applications, thereby enhancing the efficiency of dispatch operations while providing a customizable user experience. This system also features complete integration of voter and logging recorder capabilities and can accommodate a growing number of console positions as organizations expand and adapt. Moreover, InterTalk Enlite™ takes these capabilities further by offering a cloud-compatible, mobile dispatch console that enables "dispatch anywhere" functionality, allowing users to connect through radio and telephone across a range of devices, such as desktops, laptops, tablets, and smartphones, which significantly reduces dependency on traditional hardware. This cutting-edge solution not only streamlines operational processes but also equips agencies to sustain effective communication across a variety of environments, enhancing overall responsiveness and flexibility in crisis situations. Thus, InterTalk Systems stands at the forefront of developing innovative communication solutions tailored to meet the dynamic needs of modern organizations.
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Hexagon AB
Date Founded
1975
Company Location
Sweden
Company Website
hexagon.com/products/intergraph-computer-aided-dispatch
Company Facts
Organization Name
InterTalk
Date Founded
1997
Company Location
Canada
Company Website
intertalksystems.com
Categories and Features
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
Categories and Features
Law Enforcement
Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling