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What is Intergraph Computer-Aided Dispatch?

Intergraph Computer-Aided Dispatch (I/CAD) is a leading software suite specifically crafted for efficient incident management. It offers an extensive array of integrated features, such as call management, dispatching, sophisticated mapping capabilities, smooth communication in the field, detailed data reporting and analysis, along with the potential for application integration. By implementing I/CAD, organizations can greatly enhance the quality and availability of essential information, fostering a cohesive operational overview that aids in making informed decisions during critical incidents. In addition, I/CAD provides the flexibility for organizations to customize applications, user interfaces, business processes, and workflows to meet their specific operational requirements, accommodating a wide range of entities from small agencies to large multi-agency communication hubs. This capability also supports virtual integrations and hub-and-spoke arrangements for agencies sharing systems, thereby ensuring that diverse operational needs are effectively satisfied across various organizational structures. Ultimately, this level of customization empowers organizations to respond more adeptly to the evolving demands of incident management.

What is InterTalk?

InterTalk Systems delivers advanced dispatch console software and critical information systems that create an integrated communication framework for vital operations by unifying multiple communication channels, including radio, telephony, and data, into a single, all-encompassing platform. Their IP-based Dispatch Console System (DCS) is designed to be reliable, scalable, and redundant, offering command and control features that integrate seamlessly with both legacy analog radios and contemporary digital P25 systems, as well as various telephone networks and data applications, thereby enhancing the efficiency of dispatch operations while providing a customizable user experience. This system also features complete integration of voter and logging recorder capabilities and can accommodate a growing number of console positions as organizations expand and adapt. Moreover, InterTalk Enliteâ„¢ takes these capabilities further by offering a cloud-compatible, mobile dispatch console that enables "dispatch anywhere" functionality, allowing users to connect through radio and telephone across a range of devices, such as desktops, laptops, tablets, and smartphones, which significantly reduces dependency on traditional hardware. This cutting-edge solution not only streamlines operational processes but also equips agencies to sustain effective communication across a variety of environments, enhancing overall responsiveness and flexibility in crisis situations. Thus, InterTalk Systems stands at the forefront of developing innovative communication solutions tailored to meet the dynamic needs of modern organizations.

Media

Media

Integrations Supported

Code3 Strategist

Integrations Supported

Eventide Elevate

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Hexagon AB

Date Founded

1975

Company Location

Sweden

Company Website

hexagon.com/products/intergraph-computer-aided-dispatch

Company Facts

Organization Name

InterTalk

Date Founded

1997

Company Location

Canada

Company Website

intertalksystems.com

Categories and Features

Categories and Features

Law Enforcement

Not specified

Public Safety

Not specified

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