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Ratings and Reviews 0 Ratings
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What is Primaxis Interpreter Management System?
IMS is recognized as a leading platform for scheduling interpreter management. It provides a user-friendly interface along with top-tier software and award-winning technology that effectively simplifies the complex task of organizing interpreters in healthcare settings. The platform's use has also broadened into fields such as justice, sports, and corporate sectors. Our dedication is focused on improving connections among people, boosting operational efficiency, and achieving better outcomes for both organizations and interpreters. With sophisticated booking management features tailored for coordinators, IMS is equally user-friendly for interpreters and well-regarded by managers. Serving as a centralized hub for efficiency, IMS employs secure API technology to guarantee that booking requests are exchanged smoothly and securely with your electronic medical records (EMRs). Furthermore, IMS streamlines the management of incoming invoices from suppliers, enabling swift invoice reconciliation that ensures financial accountability. This thorough strategy not only enhances operational processes but also positions IMS as an essential tool across multiple industries, fostering collaboration and efficiency in diverse environments.
What is IMP (Interpretation Management Platform)?
The Interpretation Management Platform (IMP) is a sophisticated software solution tailored for interpreting agencies, originating from the Frederick Interpreting Agency, a Deaf-owned organization based in Maryland. This platform oversees the entire process from the initial request to the final payment, equipped with a scheduler that detects conflicts and manages recurring appointments, job broadcasting that organizes interpreters based on language proficiency, certification, geographical location, and availability, as well as tailored rate cards for each account that detail rules for urgent requests and after-hours services. Additionally, it features batch invoicing that can integrate with QuickBooks or be processed via Stripe, while also allowing for meticulous tracking of interpreter payments.
To address the diverse needs of administrators, interpreters, and clients, three distinct portals are provided. Interpreters can accept job assignments, control their availability, and easily access the system through their mobile devices, whereas clients have the ability to request interpreters, view invoices, and make payments online. The platform also includes integrated services for Video Remote Interpreting (VRI) and Over-the-Phone Interpreting (OPI), along with a live AI Translator that supports more than 25 languages, enhancing its functionality. Moreover, the Premium tier further elevates the user experience by offering an AI-driven phone receptionist, efficient AI intake from various documents, and specialized AI customer support, solidifying its role as a comprehensive solution for interpreting agencies. This combination of features ensures that all parties involved benefit from a seamless and efficient interpreting service.
Media
No images available
Integrations Supported
Interpreter IO
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
$199
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Primaxis
Date Founded
1995
Company Location
Australia
Company Website
info.ims.online/
Company Facts
Organization Name
Frederick Interpreting Agency
Date Founded
2026
Company Location
United States
Company Website
www.interpretationmanagement.com
Categories and Features
Medical Scheduling
Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling
Categories and Features
Translation Management
Billing & Invoicing
CRM
Collaboration
For Software
For Websites
Localization Automation
Machine Translation
Marketing Management
Order Management
Permission Management
Project Tracking
Quality Control
Quotes / Estimates
Resource Management
Terminology Management
Translation Analytics
Translator Database
Version Control
Workflow Management