Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    2,984 Ratings
    Company Website
  • SurveyLegend Reviews & Ratings
    1,829 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    4,145 Ratings
    Company Website
  • Jotform Reviews & Ratings
    6,404 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    863 Ratings
    Company Website
  • BrandMail Reviews & Ratings
    284 Ratings
    Company Website
  • Riddle Quiz Maker Reviews & Ratings
    96 Ratings
    Company Website
  • Titan Reviews & Ratings
    357 Ratings
    Company Website
  • Exclaimer Reviews & Ratings
    2,254 Ratings
    Company Website
  • Odoo Reviews & Ratings
    1,600 Ratings
    Company Website

What is IntouchSurvey?

Fostering customer loyalty involves understanding the elements that your audience values most about your brand while also being mindful of their evolving expectations. It's critical to discover new pathways within the customer journey that could reveal unfulfilled needs, allowing you to seize every possible opportunity. By analyzing insights from ongoing customer feedback, you can effectively replicate successful strategies and engage new target markets. IntouchSurveyâ„¢ equips multi-location enterprises with the necessary tools to evaluate their brand's performance across diverse sites. Harness advanced predictive analytics to identify which customer experience enhancements generate the most substantial impact on your essential performance metrics. Design an array of tailored workflows intended to optimize reporting, enhance operational efficiency, and encourage proactive measures, thereby strengthening your relationship with customers. Adopting this forward-thinking strategy can lead to a remarkable boost in overall customer satisfaction and loyalty, ultimately contributing to your brand's long-term success and growth. Additionally, staying attuned to customer feedback allows for continuous improvement and adaptation, which is key in today's fast-paced market landscape.

What is CIOPulse?

Gather the vital metrics and insights necessary to guide your IT staff, improve service quality, and enhance the overall IT customer experience effortlessly. With all the essential tools at your fingertips, you can be ready to implement your strategy in just a few days. CIOPulse acts as a user feedback platform designed specifically for CIOs and IT Service Delivery Managers who wish to foster a customer-centric culture within their IT departments. By applying Net Promoter principles, CIOPulse collects feedback via support tickets, project evaluations, and relationship surveys, equipping you with the vital metrics, alerts, and insights needed to drive service improvements. The platform offers visually appealing, concise, and adaptive surveys that are optimized for touch devices, ensuring a user-friendly experience for your customers across all platforms. This thoughtful design not only reduces survey fatigue but also leads to notably higher response rates, outshining traditional survey tools in terms of visual engagement. Furthermore, you have the capability to track and compare Net Promoter Scores across individuals, teams, departments, customer segments, various projects, and the entire IT organization. With CIOPulse, gaining a comprehensive understanding of customer satisfaction becomes a more efficient and effective process, empowering you to take actionable steps towards continuous improvement. Ultimately, this tool positions you to create a more responsive and customer-aligned IT service framework.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$199 per month
Free Trial Offered?
Free Version

Pricing Information

$595 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Intouch Insight

Date Founded

1992

Company Location

Canada

Company Website

www.intouchinsight.com/what-we-do/survey-tool/

Company Facts

Organization Name

Silversix

Company Location

Australia

Company Website

www.cio-pulse.com

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

NPS

Popular Alternatives

Popular Alternatives

Emotics Reviews & Ratings

Emotics

Adoreboard