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What is InvestorREACH?

Interactive Telesis excels in revolutionizing businesses with cutting-edge technology solutions, leveraging over a decade of experience and an impressive client roster that establishes us as a leader in the Computer Telephony industry. Daily, we confront the intricate challenges encountered by enterprises, dedicated to developing resilient solutions that can adapt to the swift changes of the modern marketplace. Our goal is to deliver products and services that are both reliable and flexible enough to succeed in today’s competitive environment. A key highlight of our offerings, InvestorREACH, allows both existing and potential investors to swiftly obtain essential corporate and shareholder information through a simple touch-tone phone call. This innovation enables investors to receive the data they require within minutes, eliminating the lengthy wait for responses that could stretch into days or weeks. By streamlining this process, our automated system boosts efficiency, enabling your Investor Relations team to focus more on building relationships with analysts and brokers instead of managing routine inquiries from individual investors. Consequently, this not only enhances communication but also elevates service delivery standards to new heights. In a world where timely information is crucial, our solutions ensure that businesses remain at the forefront of investor engagement.

What is [24]7.ai?

Elevate your customer experience with a leading provider of agent services that integrates AI-powered digital and voice automation solutions. No matter your sector, the measure of success can be seen through essential performance indicators. At [24]7.ai, we fully understand the urgent issues that customer-centric organizations encounter, and we have the knowledge to drive meaningful outcomes. Our customized services and solutions are crafted to make a significant impact on vital metrics such as customer satisfaction ratings, revenue enhancement, and return on investment. Explore the tangible advantages we can deliver to your organization. With [24]7.ai Engagement Cloud, you can enjoy a uniquely tailored and anticipatory customer journey that demands considerably less effort from you, your agents, and your customers, thereby optimizing operations and improving overall satisfaction. Embrace the future of customer engagement and see how our innovative approach can transform your business.

Media

Media

Integrations Supported

Google Cloud Agent Assist

Integrations Supported

Google Cloud Agent Assist

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Interactive Telesis

Date Founded

1987

Company Location

United States

Company Website

www.interactivetelesis.com

Company Facts

Organization Name

[24]7.ai

Date Founded

2000

Company Location

United States

Company Website

www.247.ai

Categories and Features

Investor Relations

Automated Reporting
Compliance Management
Custom Emails / Newsletters
Data Centralization
Deal & Acquisition Management
Document Creation
Document Management
Electronic Signature
IR Website Builder
Investor CRM
Investor Transactions / Valuations

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

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