Iru Reviews & Ratings

Iru

4.8 out of 5 stars
Company Website for Iru
HCL BigFix AEX Reviews & Ratings

HCL BigFix AEX

5.0 out of 5 stars

Ratings and Reviews 1,470 Ratings

Total 3 out of 5 stars
ease 4 out of 5 stars
features 3 out of 5 stars
design 3 out of 5 stars
support 3 out of 5 stars

Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 4 out of 5 stars

What is Iru?

Iru AI is a next-generation, AI-native security and compliance platform designed to unify and automate enterprise protection in an increasingly complex digital landscape. Built from the ground up for the AI era, Iru integrates identity management, endpoint protection, and compliance automation within a single, context-aware system. Its proprietary Iru Context Model continuously interprets relationships between users, apps, and devices, enabling intelligent actions across authentication, threat detection, and audit workflows. The Identity module eliminates passwords with device-bound authentication, ensuring frictionless yet secure access to every enterprise app. The Endpoint suite consolidates management, detection, and vulnerability response into one lightweight agent, providing real-time visibility and cross-platform consistency. Meanwhile, the Compliance engine automates control mapping and evidence collection, reducing audit preparation time while maintaining continuous readiness. Unlike fragmented legacy tools, Iru’s unified approach minimizes security gaps, streamlines administration, and improves user experience across the organization. The platform’s scalability and AI automation have helped firms cut IT workloads in half while achieving stronger security postures and regulatory compliance. Trusted by global innovators like Airbus, Notion, McLaren, and BetterHelp, Iru is transforming how enterprises secure their digital ecosystems. With over 5,000 customers and top-tier ratings for usability and innovation, Iru empowers teams to focus on strategic growth rather than operational complexity.

What is HCL BigFix AEX?

HCL BigFix AEX is an innovative solution powered by GenAI, aimed at transforming the landscape of enterprise service operations. This platform offers smart self-service assistance, comprehends employee inquiries, and persistently improves its responses to elevate the user experience. By leveraging its intelligent capabilities, businesses can provide outstanding support experiences, optimize their operations, and significantly enhance efficiency and productivity across the board. Ultimately, this advanced solution fosters a more responsive and effective work environment.

Media

Media

Integrations Supported

5X
Akitra Andromeda
Drata
EZO AssetSonar
Microsoft 365
Okta
Reftab
Resmo
Scrut Automation
Slack

Integrations Supported

Google Chat
LayerX
MuleSoft RPA
Nanoheal
Nexthink
SAP SuccessFactors
SolarWinds Log Analyzer
SysTrack

API Availability

API Availability

Pricing Information

Custom Pricing. Iru offers you a unique trial process, building a personalized environment for you to test drive the features that matter most to your business.

Contact us for a free demo.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
iPhone
iPad
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Iru (formerly Kandji)

Date Founded

2018

Company Location

United States

Company Website

www.iru.com

Company Facts

Organization Name

HCL Software

Company Location

United States

Company Website

www.hcl-software.com/bigfix/aex

Categories and Features

Endpoint Detection and Response (EDR)

Behavioral Analytics
Blacklisting/Whitelisting
Continuous Monitoring
Malware/Anomaly Detection
Prioritization
Remediation Management
Root Cause Analysis

Endpoint Management

Not specified

Endpoint Protection

Activity Log
Application Security
Device Management
Encryption
Whitelisting / Blacklisting

IT Asset Management

Compliance Management
Configuration Management
Inventory Management
Maintenance Management

IT Management

Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Mobile Device Management (MDM)

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

Mobility

App Management
Compliance Management
Remote Access
Remote Systems Monitoring

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Remote Access/Control
Vulnerability Scanning

Process Mapping

Not specified

RMM

Deployment Management
IT Asset Management
Mobile Access
Patch Management
Real-time Alerts
Remediation Management

Security Compliance

Not specified

Single Sign On

Not specified

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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