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What is IssueWire?

Connect with over 195 prominent media outlets, which include well-known magazines and major news websites, to guarantee that your press release achieves genuine coverage and visibility across leading media channels. Our skilled editorial team carefully curates outlets for efficient PR distribution, enabling clients to focus on specific industries and geographic areas. Through our extensive network, we ensure your announcements are showcased on key platforms such as Google News, Yahoo! News, The Times, Daily Herald, PR Newswire, and Ask.com, among others. Moreover, we offer a premium service that allows for the promotion of press releases to targeted audience segments. IssueWire significantly boosts search engine visibility for your press release content, utilizing our global reach to connect you with essential contacts, media partners, and journalists. Begin your press release journey with us today, whether you are announcing a survey, a new location, a sale, a product launch, a promotion, or any other noteworthy event, as we effectively deliver your message to the appropriate audience for maximum media exposure of your offerings. By partnering with us, you are ensuring that your news receives the recognition it rightfully merits, setting the stage for impactful engagement and outreach.

What is Herald?

Herald guarantees that no customer concerns are missed within CRM platforms, Slack, or email discussions. With its robust analytical features, retrieving any feedback tied to particular customer issues becomes a breeze. You can swiftly pinpoint every customer dealing with a specific problem, as Herald compiles user feedback, enabling you to automate and streamline follow-ups for a deeper insight into customer challenges. This platform equips product teams to work in harmony with customer service teams on product initiatives, enhancing communication by allowing account managers to receive updates on feature requests with a single click. Herald simplifies the capturing, organizing, and sharing of customer feedback, ensuring that product teams consistently evaluate requests from various accounts. You can easily obtain the latest information on all customer inquiries, providing clients with a confidential overview of their request statuses. Additionally, you can leverage completed tasks as essential tools during account renewals and expansions, and use this platform to reconnect with customers who may have previously left, thus building stronger connections and boosting customer satisfaction. By incorporating these functionalities, Herald revolutionizes how businesses handle customer interactions and feedback, paving the way for more informed choices and better service delivery while continuously adapting to evolving customer needs.

Media

Media

Integrations Supported

GitHub
GitLab
Gmail
Intercom
Phabricator
Salesforce
Segment
Slack

Integrations Supported

GitHub
GitLab
Gmail
Intercom
Phabricator
Salesforce
Segment
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

$21 per press release
Free Trial Offered?
Free Version

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IssueWire

Company Location

India

Company Website

www.issuewire.com/how-to-work

Company Facts

Organization Name

Herald

Date Founded

2019

Company Website

www.heraldhq.com

Categories and Features

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

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